# Foodi - Food Delivery — user reviews > 260 indexed App Store user reviews of Foodi by Foodi Express Limited, rated 3.00/5 from 599 ratings. - Source: https://appshunter.io/ios/app/foodi-food-delivery/id1610910233/reviews - App overview in markdown: https://appshunter.io/ios/app/foodi-food-delivery/id1610910233.md - Rating breakdown: 5★ 228 · 4★ 56 · 3★ 28 · 2★ 45 · 1★ 242 ## What do users think of Foodi? Overall sentiment: negative **Pros** - 🚀 Fast delivery - 👍 User-friendly interface - 💰 Good discounts and offers - 🥳 Reliable service **Cons** - 🐛 Frequent order cancellations - ⏱️ Delayed delivery times - 🤬 Poor customer service - 💸 Overpriced compared to competitors **Commonly reported bugs** - App crashes and freezes during use - Login and registration issues - Incorrect pricing and discount display - Unreliable order status updates **Most requested features** - Add option to cancel orders within a short time frame - Improve real-time order tracking - Enhance communication between users and delivery personnel - Streamline the refund/compensation process for missing/incorrect items ## Newest reviews (16 of 260) ### 2/5 — Review *2026-08-11, version 8.0.2* I started using foodie because foodpanda’s delivery charge and other charges was increasing drastically and foodie charged less compared to foodpanda. Unfortunately now foodie is becoming like foodpanda . They are increasing delivery charges and more extra charges. I am disappointed. ### 3/5 — Everything is good but needs more improvement 📝 *2026-07-15* Been using Foodi for a few months now and honestly it’s pretty solid overall. Ordering is smooth, delivery times are usually decent, and the UI feels clean. That said, the app could use some work — search filters are limited, customer support takes forever to respond, and it crashes occasionally during checkout. Fix these and it’d easily be a 5-star experience. Still my go-to for now though! Overall Approved 🤌🏻❤️‍🔥 ### 1/5 — bad *2026-06-03, version 7.9.8* I saw a lot of bad things in YouTube ### 1/5 — Scam *2026-05-24, version 7.9.8* Restaurant shows open. Call center calls after 45 mins saying order canceled cause restaurant closed. ### 1/5 — OTP issues and crashes *2026-05-22, version 7.9.8* I have tried with old registered and new numbers to login/registration, OTP never comes. Also if you try to register using email, the phone number is still required for profile completion. Tried in another Android device where old account was logged in, the app crashed as soon as order is placed. Worst UX by so far. ### 1/5 — Worst customer service *2026-05-21, version 7.9.7* The customer service team is a joke. Absolutely helpless ### 1/5 — Garbage customer complaint policies *2026-05-18* So they mess up my very first order (sure that’s a mistake from the side of the restaurant) but their response was regarding whether I consumed my wrong order or not because I did not then apparently they’d make me wait another 30-40 minutes to “exchange” it for the right order. And since I did consume it (because it was my lunch and dinner and I was hungry) they wanted to give me a 50 taka voucher for a 425 taka order they messed up. For reference I ordered beef cheese blast and they gave me chicken (it was written on the receipt too btw so the rider could have checked it). I took a bite and then understood that it was chicken. So all I want to know is, what would anyone have done with that chicken burger I took a bite of? Why couldn’t they send me the right order again or even asked if I wanted that or even reimbursed me for that specific item at least? What would my chicken burger have given them? ### 1/5 — Unlimited Notification *2026-05-17, version 7.9.7* Why ??? Can't you target specific area for notification? What I will do with a discount available in Mirpur while I am from Gulshan? Get Claude, Claude can do it within minutes. Stop Sending notification ### 1/5 — Area *2026-05-13, version 7.9.6* If you’re not in my area why do you show me your ads ### 2/5 — Unreliable, and frustrating *2026-05-09* The app is a mess. Yes, there are lucrative discounts occasionally, but they overcharge for delivery, which basically cancels out the savings. The delivery service is even worse — orders sometimes arrive more than an hour late, and customers are left wondering whether their order has been cancelled because the support system is usually down. The estimated delivery time is completely unreliable and keeps changing without proper updates or notifications. Customers are left waiting endlessly for calls from the delivery agent. They even disabled my cash-on-delivery option because they couldn’t reach me for five minutes. I had already been waiting over an hour for the order and finally stepped away from my phone briefly. That was the exact moment they called, cancelled my order, and disabled COD — even though their own app showed the delivery was still nearly an hour away. The occasional discounts are the app’s only saving grace. Otherwise, the service is genuinely poor. ### 1/5 — Worst *2026-05-05, version 7.9.5* I placed an order through the Foodi app at 3:30 PM, but it is now 5:11 PM and I still have not received my food. The order was from a nearby restaurant, and it was kacchi biryani, which should have been ready quickly. The delivery person’s phone is switched off, so I cannot contact them. I also reached out to customer care, but unfortunately, they did not provide any helpful solution or update regarding my order. ### 1/5 — Not good *2026-04-29, version 7.9.5* Worst app ever used ### 1/5 — Bad service! *2026-04-18, version 7.9.0* Worst app! Low budget website! Worst service too! Ordered at 9:30 and been 2hours + weird rules on taking advance money! Over all I eould give them below 1star if it was possible 🤮 ### 1/5 — Bad and wrost service. *2026-04-18, version 7.9.0* There are too many problem in this app. First of all you didn’t see the live tracking of the rider and you will do not get the delivery on time as well. Voucher they have provided to you that will not work on the oder time It's just like showcase for see the voucher. So I hope that Foodpanda and pathao food is far better than this. Thanks. ### 1/5 — Worst *2026-04-02, version 7.8.6* Falto app ja time dekhay ta unujai delivery deyna ekta burger delivery dite 2 hours time ney ### 1/5 — Fraud Customer Support *2026-04-02* I ordered various items from Al Kareem restaurant, and there was some missing items. I Talked to customer support about the problem and at first they said they will solve the case within 24 hours. After waiting for 3 Days i again call the the customer support and asked for the update. I got same Ans from the customer support. After waiting for next 2days they promised to give a Voucher within next 24 hours. Again after waiting for next 3days i again called and they told me that my case is resolved and the food was delivered by the rider on the same day i ordered!! Total scam! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad policy *2026-08-18, version 8.0.2* I ordered two meals for my wife, totaling ৳1411. However, they mistakenly served us the wrong food worth ৳500. When I informed them about the issue, they claimed that there was nothing they could do about it. I was shocked and disappointed, as I felt that my money was being wasted. ### 1/5 — Customer service *2026-08-05, version 8.0.1* Very awful customer care service ### 1/5 — False Advertisement *2026-07-23, version 8.0.1* They shows they have Promo Code for first two orders but they never let u use that on your first order. All their codes are useless for any order to any restaurant. Its just to attract customers to use their app and nothing else. Absolute Scammers. Be careful before using it. ### 1/5 — Worst optimization and lack of customer service *2026-07-21, version 8.0.1* This update is now lagging on my new iPhone 11 resulting heating up and draining battery constantly. UI is still terrible and bring back viewing reviews and giving custom reviews to the restaurants. That way people will know what they're getting. ### 1/5 — Service is not up to the mark *2026-07-09, version 8.0.1* Their app is very buggy and doesn’t manage riders properly. Assign too many deliveries at once and takes more than two hour to deliver where others takes 20-30min ### 1/5 — Digustingvand cheating with customer *2026-07-04, version 8.0.0* ৩০ মিনিটের প্রতিশ্রুতি রাখেনি। ক্যান্সেলেশন পলিসি দুর্বল, কাস্টমার সার্ভিসও হতাশাজনক। ভালো অভিজ্ঞতা ছিল না।Disgusting ### 1/5 — Poor customer servicr *2026-07-01* Yesterday I ordered biriyani from a restaurant called (Delhi biriyani) firstly they took 1 hour to dekiver the food then when I get the food the food was spoiled i had to through it away later late I complaint about that and they said they will solve it by early morning still haven’t receive any update from them I usually order food from foodi but they lack on customer service which made me so frustrated and wouldn’t recommend anyone to order from them I would rather order from foodpanda or pathao than foodi as their sole focus is on to make profit and not giving any priority to their regular customers Its a shame!! ### 1/5 — Scammers *2026-06-21, version 7.9.9* Don’t use this Company’s services. Their riders are filthy and the support systems are the worst. ### 1/5 — Worst *2026-06-21, version 7.9.9* Worst app ever for food delivery terrible chat support ### 1/5 — Bad customer service *2026-06-17* The customer service was extremely disappointing. For my very first order, they insisted on taking a deposit upfront simply because I don’t live in Gulshan or Banani. Despite paying the deposit as requested, my order still took over 3 hours to arrive. What made the experience even worse was their inefficient process. Instead of collecting the deposit digitally or arranging the delivery properly, they sent the delivery person to my house first just to collect the money. He then went to the restaurant to pick up the food and finally returned to my house to deliver it. This unnecessary back-and-forth caused a huge delay and showed a complete lack of planning and customer consideration. For a first-time customer, this was a very frustrating experience and left a poor impression of their service. ## Most praised reviews (10 highest-rated) ### 5/5 — Only delivery app that seems to care for both customer and rider *2026-08-08* I have tried other apps , they sure often give more discounts but gets back on other charges and tips whereas Foodie targets on your fav restaurant , gives discounts and at the same time paying the rider better than other apps ### 5/5 — Satisfied *2026-07-05, version 8.0.1* Really impressed with the Foodi app! The interface is clean and easy to use, ordering is simple, and the overall experience has been smooth. Looking forward to trying more restaurants through Foodi. Great job! ### 5/5 — Best *2026-05-30, version 7.9.8* Good service.. Better than Food panda actually... Keep going 😇 ### 5/5 — Review *2026-05-25, version 7.9.8* Great Service ### 5/5 — Improving - fast! *2026-04-02, version 7.8.6* The app is getting better day by day. Hope they focus more on UI/UX improvements. The offers and delivery speeds are getting unbeatable now. ### 5/5 — good experience *2026-04-01, version 7.8.5* best app i ever seen ### 5/5 — great *2026-03-30, version 7.8.4* better than any food delivery app, i live in tangail so when i order food from other apps i dont get the perfect food like restaurant but when i order from Foodi i got the same food like the restaurant ### 5/5 — best food delivery app *2026-03-28, version 7.8.4* best food delivery app in Bangladesh. clean and mannerfull. service khub ei bhalo. ❤️ ### 5/5 — Better *2026-02-11* Better than foodpanda fs fs ### 5/5 — Good but needs to be more intuitive *2026-02-04* Using Foodi for a while, they managed to get famous and good restaurants on their app with amazing discounts, sometimes the app glitches and also sometimes the bkash offer won’t work. But overall the app needs to be more intuitive and ui needs to be more polished. Keep the good work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*