# Foods Co — user reviews > 43 indexed App Store user reviews of Foods Co by The Kroger Co., rated 4.10/5 from 386 ratings. - Source: https://appshunter.io/ios/app/foods-co/id584464457/reviews - App overview in markdown: https://appshunter.io/ios/app/foods-co/id584464457.md - Rating breakdown: 5★ 258 · 4★ 41 · 3★ 14 · 2★ 12 · 1★ 61 ## What do users think of Foods Co? Overall sentiment: negative **Pros** - 👍 Easy to manage lists - 👍 Easy to track coupons - 👍 Easy to track weekly ads **Cons** - 🐛 App doesn't work - 🐛 App dumps cart - 🐛 App not user-friendly - 🐛 Incompatible with iOS - 🐛 Cannot check out - 🐛 Constant sign-in issues - 🐛 Cannot access updated app - 🐛 Cannot access app with VoiceOver - 🐛 Cannot sign in - 🐛 Daily ad hardly works - 🐛 Confusing coupon interface - 🐛 App not syncing properly - 🐛 Cannot log in after update - 🐛 Cannot scan to clip coupons - 🐛 New version terrible access - 🐛 New update unusable - 🐛 Cannot click sale items - 🐛 Cannot place coupon items in cart - 🐛 Does not tell eligible item stock - 🐛 Old app better/faster - 🐛 Cannot find fuel points - 🐛 Forces re-login - 🐛 Search error - 🐛 Digital coupon limitations - 🐛 Cannot type address - 🐛 Cannot update address - 🐛 Website and app never work - 🐛 Order picking issues - 🐛 App frozen on privacy policy - 🐛 Latest update broken - 🐛 Stuck finding store location - 🐛 Cannot cancel exit screen - 🐛 No coupons available - 🐛 No signal in store - 🐛 Location not found - 🐛 Does not recognize reward card - 🐛 Store doesn't honor digital coupons **Commonly reported bugs** - App doesn't work - App dumps cart upon exiting - App not compatible on iOS - Cannot check out - Constant issues with signing in - Cannot access newest updated app - Cannot access app with VoiceOver - Cannot get signed in - Daily ad hardly works - App not syncing properly - Cannot log in after update - Scanner only adds to shopping list - Search error - App stopped working - App is not Jesse friendly - Website and app never work - App frozen on privacy policy - App is broken after latest update - Stuck in a perpetual loop of wanting to find store location - App won't open - No signal in store blocks app use - Location not found error - App did not recognize reward card **Most requested features** - Fix app functionality - Improve app efficiency - Make shopping list easily accessible - Make rewards card easily accessible - Fix cart dumping issue - Fix login issues - Improve iOS compatibility - Enable checkout functionality - Improve accessibility for visually impaired - Fix sign-in errors - Make daily ad functional - Simplify coupon interface - Fix app syncing issues - Restore old app functionality - Improve fuel points access - Allow clipping and adding to cart simultaneously - Display eligible item stock - Allow multiple purchases of sale items - Enable typing address and personal info - Allow address updates - Fix website and app loading issues - Improve order picking accuracy - Fix app freezing on privacy policy - Restore categorized weekly ads - Fix store location detection - Allow cancellation from store location prompt - Make coupons available - Improve in-store signal for app use - Allow shopping list creation from coupons - Honor digital coupons ## Newest reviews (16 of 43) ### 1/5 — Dead app *2024-03-07, version 65.0* This app never connects when you launch it. ### 1/5 — Not able to log in *2024-02-11* Recently switched over to iPhone. I had a Galaxy Note before and had absolutely no problems with the app. On iPhone however I’m not even able to log in. **Developer response:** Hey Claudia! We're very sorry for any frustration caused by our app not working properly for you and for our delayed response. If you're still experiencing any technical issues, please reply with the following information by emailing us at Krogersocialmedia@kroger.com and put Case#66323915 in the subject line. Thank you! - Error messages (If any) - Make/model of your device (iPhone 6s, Galaxy note 3 etc.) - Operating system name and version (ex: Windows 10, iOS 16.6.1) - Alt-ID or Shopper's card# ### 1/5 — Why Advertise If You Can’t Offer *2024-02-09, version 65.0* Downloaded the app for the first time today to clip some coupons, but it doesn’t even work. Waste my time. ### 1/5 — Cupones *2023-12-17, version 64.0* Es muy confuso y difícil encontrar los cupones que uno quiere y salvarlos hasta a los trabajadores de la tienda se les hace difícil ### 1/5 — App Not Working Properly *2023-12-02* The app isn’t syncing properly. I can’t access my list or save to my list on the app but can if I log in through a web browser. Pls fix asap. **Developer response:** We are sorry to learn of the negative experience you are having with the Kroger app. The first thing we recommend is to uninstall the app and then reinstall it. By doing this you will have the most current and up to date app installed. If the problem continues, please call Customer Support at (800) 576-4377 and reference case 63261411 to the representative. ### 1/5 — Unable to use app *2023-11-01* I had used the app for years with no problems until the most recent update a couple months ago! Now I can’t log into the app not even after resetting my password! Instead I have to go to the website and even there I have to reset my password every time! So frustrating! I’ve contacted customer service and they send me a link but I still have same issues! Someone needs to look into the bugs and get them fixed! **Developer response:** Hello! We apologize that you are having issues with the app. We recommend uninstalling and then reinstalling it. By doing this you will have the most up to date app installed. If the problem continues, please call Customer Support at (800) 576-4377 and reference 62230195. Have a wonderful day! ### 1/5 — Clip and save gone! *2023-10-27* How are you supposed to scan to clip and save now. The scanner only scans things to add them to your shopping list. Please bring back the old app. It actually worked soooooo much better. And the fuel rewards balance was so clear and easy to access. **Developer response:** Hi Ralph! We apologize that you can't scan to clip and save now, and that the scanner only scans to add items to your shopping list. We recommend uninstalling and then reinstalling it. By doing this you will have the most up to date app installed. If the problem continues, please call Customer Support at (800) 576-4377 and reference 61963299. Have a wonderful day! ### 1/5 — New version is terrible *2023-10-06* Nothing of use is easy to access anymore. The grocery list that shows you your coupons and total can only be accessed through services menu on the website. Used to be on the app. **Developer response:** Hello! We apologize that you find the app difficult to use. Please try to un-install and re-install the app. If this doesn't resolve the issue you are having, please call us at 800.576.4377 and reference 61195109, so we can assist. Thanks for shopping with us and have a wonderful day! ### 1/5 — New update is terrible *2023-09-22* New update made the app unusable. I can’t click on items on the weekly sale ad to place in my shopping cart and so I have to search for them. After clipping a coupon you can’t place the coupon items in your shopping cart right there and then either, nor does it tell you which of the eligible items are in stock like they did before. So, after clipping, you have to hunt for the eligible item and go back and forth between coupon folder and item to double check what the eligible size is. Huge inconvenience. It’s like, we’ll give you stuff on sale and coupons, but we will make it hard to find them and actually get to use them. I wish I kept the old, so much easier to use version. **Developer response:** Hello! We apologize that you are having issues since the last update with clipping coupons. Please try to un-install and re-install the app. If this doesn't resolve the issue, please call us at 800.576.4377 and reference 60645551. Thanks for shopping with us and have a wonderful day! ### 2/5 — Old app was better and faster *2023-09-04* Finding my fuel points isn’t supported in the new app so it launches an embedded browser that’s forces me to login to my account every time. Takes so much longer to look at fuel rewards balance. The old app seems a lot faster and was easier to find the things I had already clipped, not to mention the clarity of looking at my fuel rewards balance. **Developer response:** Hello! We apologize our latest update made it so you can't easily view your fuel rewards and overall, our app seems slower and more difficult to use. We value your feedback and shared your comments with our team for review. For further assistance, please call us at 1-800-576-4377 with Case#60091859. Have a good weekend! ### 1/5 — App no longer working *2023-08-03, version 61.0* App stopped working. It was working 2 weeks ago, but now when I try to do a search or clip an item a error massage pops up that says “search error” and the operation couldn’t be completed. It also have the message (com.kroger.krogernetworking error3) I hope you all can fix this app so that I can clip my items and coupons to shop at Foods Co. ### 1/5 — Digital coupons *2023-07-31* I purchased items that were on the digital app. I went back later on to purchase more, before the ad was over. I was not able to use the digital coupon? (Because I had already purchased the item)The app. was letting me know that the sale was going to be over in so many days, ( so my thought : it’s letting me know to get more before the sale is over)If I took the time to download this app. In order to save money, why wouldn’t I be able to purchase more than just 1 time on a sale item. Why should I try to make a fake email in order to get a sale item? (As suggested by one of your associates). I’m not happy with how you have this App set up!!!! **Developer response:** Hello Estela! We are sorry to hear that you are not happy with the app set up that you were not able to get the sale price a second time. We do have some digital coupons that have limits on the (which it sounds like this was one) and others that can be used multiple times. We are sorry for the confusion and have passed on your feedback to our app team for review. Thanks! Case # for this issue is 58956931 ### 1/5 — App needs update *2023-01-19, version 54.2* App is not Jesse friendly. Doesn’t let you type in address or any personal information. Won’t let me updated my address. ### 1/5 — Website and app never work *2022-06-09* No matter what time or when i check the website it never works i click on a specific category to search for items and it’s always a problem and it never loads and i decided to download the app to see if the website was the problem bug no still doesn't work i cant add my location or stuff isn’t loading ### 1/5 — Review you order before they deliver *2022-06-08* Who ever is picking the order can substitute any iteam and add any items they want. My last order they added a bottle of alcohol for themselves. This isn’t the first time this has happened, this is just the first time they have bought alcohol. Other times it is something small like a drink or some food for themselves. So they are pretty much stealing from me and they are getting away with it. ### 1/5 — At store order *2022-01-30* I was at the store they did not have what I wanted I ordered it online through the app they send someone into the same store to get what I wore and they did not have and I thought it was coming from a warehouse not the store I’m shopping at and they don’t have ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-06-08, version 95.0.0* The app doesn’t work, and they don’t do anything to fix it! ### 1/5 — Glitch app *2026-02-26* How do they even make money if everyone says the online shopping’s null? The app dumps the cart upon exiting or briefly leaving to refresh- nothing but problems trying to order. No fixes for years: they a bodega or what? ### 1/5 — not user friendly *2025-12-05* not user friendly, not compatible on ios 26 iphone se. unable to scroll through deals. deleting app. I’ll continue to shop at costco ### 1/5 — Pointless download *2025-10-20* The app doesn't support orders. It allows you to shop and "make your list" but you can't check out. It makes no sense. I just wasted 90 minutes putting an order together and I have to ALSO go in and shop at the store. Why would I want to use up space on my phone for that?! ### 1/5 — Never works right *2025-03-26* Constant issues with signing in and clipping coupons ive updated reset passwords everything and theres no fix ### 1/5 — Ugh *2024-09-08, version 69.0* This is by far the worst shopping app ever. Get a new dev. Can’t even access the newest updated app ### 1/5 — Can’t log in! *2024-07-04* I just got a new phone and downloaded the Foods Co app. I am unable to log in and I even just changed my password on the Kroger website. Nothing! I’m looking at other reviews and see that I’m not the only one. Bad updates or whatever. Just not good. **Developer response:** Hi, there! We're sorry to hear this, and we would love to help! If you're still having issues, please call us at 1-800-576-4377 so that we can troubleshoot your issue with our Digital Team. Have a great day! ### 1/5 — Not accessible to screen readers such as VoiceOver *2024-07-03, version 67.0* 'I'm visually impaired and using VoiceOver. It doesn't read anything when you tap it. ### 1/5 — Does not work *2024-05-27, version 66.0* App does not work. I can’t get signed in. I try and gives me an error every time. Says there’s a problem with my email. ### 1/5 — Poorly coded. *2024-05-07* You would think with how big the franchise is, that they would have quality control on their app. Selecting to see the daily ad, it hardly works ever! Now, it just dosnt work. I’m reminded not to even go to the store when I check the app. It’s already not the best supermarket anyway. **Developer response:** We appreciate you sharing your feedback with us! Our digital program is under constant evaluation and your feedback provides us important indication as to how to improve your digital experiences. We have shared your feedback with our Digital Team for further review. ## Most praised reviews (10 highest-rated) ### 5/5 — Finally! *2014-07-17, version 9.5* This app is perfect. It's easy to manage shopping lists, coupons, and weekly ads are easy to keep track of. ### 5/5 — Hi *2013-09-12, version 8.4.1* Hi ### 5/5 — 😜 *2013-01-15, version 7.3* I ❤ this app :) ### 3/5 — New update *2026-03-24* While the new update to the app has made the app somewhat more efficient, there are a few things that made it harder. I have to go into my profile to look for my shopping list now, it is not right there, easily accessible with one click any more. Same thing with the rewards card, I have to go into the profile to pull it up to get scanned for my discounts. It’s another thing you have to fumble with at the checkout, holding up the line. Really annoying. Has, whoever designed this and whoever approved this, ever been to a grocery store? **Developer response:** Hello! We apologize that you are having issues since the last update with clipping coupons. Please try to un-install and re-install the app. If this doesn't resolve the issue, please call us at 800.576.4377 and reference 60645551. Thanks for shopping with us and have a wonderful day! ### 3/5 — Accessibility *2024-07-29* I just loaded the app yesterday, and I cannot access it. I'm using an iPhone 12 with VoiceOver, the screen reader for the visually impaired. I tried it on my husband's phone first, and I got the same experience as if it was unable to load. Then somehow when I checked it the next day, it loaded and the screen reader was able to read it. I don't know what made the change. But I am unable to load it on mine. The only difference is that his phone isn't iPhone 13 Pro Max. I've noticed on the desktop website that when you want to go to the weekly ads or coupons, it seems to take you to a third-party page. Even if you thought you signed in separately already when you went to the initial page, it seems to want to make you sign in again. Are there now two different sign in places? I wonder if this is kind of complicating the process when it comes to loading the app. **Developer response:** Hi! We're sorry to hear this is happening. If you're still having issues, please call us at 1-800-576-4377 so that we can troubleshoot your issue with our Digital Team. Have a great day! ### 3/5 — Needs work *2018-03-31* When I first got it I loved it but now it won’t open and when it does there’s no coupons... ### 3/5 — No signal in store *2018-02-10* I like this app for the most part. I like being able to add coupons to my card. The only problem is is that something inside the store is block my cell signal and makes the app almost useless. So much so that I cannot check my shopping list. ### 3/5 — Good, but... *2013-03-16, version 8.0* Nice being able to add coupons to my card thru the app, but would be nice to be able to make a shopping list straight off of those coupons. ### 2/5 — What happened ? *2026-07-25* I open up the app to a black screen …. doesn’t work and a confusing to use app ….word of advice NEVER ever let an engineer design your website ….. always tons of cubby holes and endless off ramps Keep it Simple …. ### 2/5 — Trash! *2024-01-04* Inconsistent. When looking up weekly specials on the app, it takes you to web app. Always asking you for your location when it’s already set in your profile. There’s a reason one downloads the app so one can conduct everything on the app. Not for it to go out of the app and go on the website. Trash! You can do better. **Developer response:** We appreciate you taking the time to let us know about your concerns and apologize for any inconvenience. We suggest you delete the app and re-add it. If you continue to have the same issue, please call us at 1-800-576-4377 and reference case #64708104 so we can troubleshoot your issue with our Digital Team. Have a great week, Arielpeace! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*