# Foot Locker - Shop Releases — user reviews

> 429 indexed App Store user reviews of Foot Locker by Foot Locker Retail, Inc., rated 4.70/5 from 164,588 ratings.

- Source: https://appshunter.io/ios/app/foot-locker-shop-releases/id934030757/reviews
- App overview in markdown: https://appshunter.io/ios/app/foot-locker-shop-releases/id934030757.md
- Rating breakdown: 5★ 140,105 · 4★ 10,264 · 3★ 4,014 · 2★ 1,592 · 1★ 8,613

## What do users think of Foot Locker?

Overall sentiment: negative

**Pros**

- 👍 Consolidated points/rewards system

**Cons**

- 🐛 Buggy and glitchy app
- 🔒 Security issues with bots
- ⏱️ Frustrating reservation process
- 🤬 Poor customer service
- 🤷‍♀️ Inconsistent inventory information

**Commonly reported bugs**

- Constant app crashes and freezes
- Login and verification issues
- Reservation confirmation problems
- Cart and checkout malfunctions

**Most requested features**

- Improve points/rewards system
- Streamline reservation process
- Implement better bot protection
- Provide more transparent inventory updates

## Newest reviews (12 of 429)

### 2/5 — Stop Tracking!

*2026-08-28, version 9.11.0*

Please allow app users to turn off tracking.

### 5/5 — SHOP EASY

*2026-08-20, version 9.11.0*

The experience is fun quick and best of all easy

### 5/5 — Great app

*2026-08-19, version 9.10.0*

User friendly

### 5/5 — Best Raffle System ever

*2026-08-19, version 9.10.0*

10/10 thumbs up

### 5/5 — Shoes

*2026-08-19, version 9.10.0*

Only shop footlocker best in the business

### 5/5 — Footlocker

*2026-08-19, version 9.10.0*

It’s time to more on from this lottery,  what happened to first come first serve behavior… why don’t the shoe companies just meet supply and demand?

### 2/5 — Es mala la app

*2026-08-18, version 9.10.0*

Siempre tengo problemas , que no es mi correo , que no es mi contraseña , esta vez llevo 3 días tratando de comprar unos tenis y dice que no se puede enviar a mi dirección . Desde el domingo estoy tratando y nada

### 5/5 — Fair

*2026-08-18, version 9.10.0*

Some people who really wear these slides never gets selected

### 5/5 — Me encanta

*2026-08-18, version 9.10.0*

Me encantan los precios y hasta hoy jamás me a fallado buen producto

### 5/5 — Gratefulness

*2026-08-18, version 9.10.0*

The best and most simplified application

### 5/5 — Foot Locker is the best

*2026-08-16, version 9.10.0*

I always look at Foot Locker whenever I wanna buy some new shoes or buy some new outfits that make me feel brand new. I love that I can shop on Foot Locker and find Nike and Adidas and new balance all on the same page. Thank you Foot Locker for making my shoe shopping easier.

### 5/5 — Fashionable

*2026-08-16*

Always have what I’m looking for or interested in

## Most critical reviews (10 lowest-rated)

### 1/5 — Crash bandicoot

*2026-08-24*

Keeps crashing on repeat to update

**Developer response:** Apologies for the inconvenience. Please message us https://bit.ly/3ZEmH1U to share more information and we’ll help resolve the issue.

### 1/5 — Always something went wrong

*2026-08-23*

Always something went wrong

**Developer response:** Apologies for the inconvenience. Please message us https://bit.ly/3ZEmH1U to share more information and we’ll help resolve the issue.

### 1/5 — Worst company

*2026-08-22*

Spent a lot of money to get flx points. And you use it to enter the raffle, won the raffle but they just decided to cancel it with no wrong doings on your end. Charge you and refund your money, and you lost your flx points. What a money grabber company.

**Developer response:** Apologies for the inconvenience. Please message us https://bit.ly/3ZEmH1U to share more information and we’ll help resolve the issue.

### 1/5 — No notification

*2026-08-22, version 9.11.0*

I got no notification for a secured release and lost my spot because of it. No point going for raffles if you don’t know when you were selected or not

### 1/5 — App not working properly

*2026-08-21*

Month or two ago i got an update for the app. After i updated it upcoming release section shows no shoe at all and just show no upcoming shoe at the movement which is not the case when i check on safari\Crome. I called customer care and did everything they told but this issue has not been resolved. It’s so annoying that I couldn’t purchase any shoe through submitting my entire in the app.

**Developer response:** Apologies for the inconvenience. Please message us https://bit.ly/3ZEmH1U to share more information and we’ll help resolve the issue.

### 1/5 — Worst shoe company ever!

*2026-08-19, version 9.10.0*

Bought asics online on july 30th, and its august 18th and it still says its awaiting carrier pickup. I call customer service and get 2 people that barely speak english. i call again and this person says my shoes got lost. absolutely the worst service i have ever 
received in my life, if i could give a 0 i would, horrible company i cant even word how bad everything is. And refunds take forever, please please PLEASE DO NOT BUY FROM THIS PLACE EVER.

### 1/5 — Footlocker App

*2026-08-18, version 9.10.0*

This app never works for me on WiFi or not lol

### 1/5 — horrible experience

*2026-08-17*

everytime o find a dream pair for a reasonable price, the app says “out of stock”. Not the first time i experienced this. 0/10

**Developer response:** Apologies for the inconvenience. Please message us https://bit.ly/3ZEmH1U to share more information and we’ll help resolve the issue.

### 1/5 — Releases

*2026-08-16, version 9.10.0*

Can’t register for any releases

### 1/5 — App never works

*2026-08-07, version 9.10.0*

This app needs to be updated or something because it doesn’t work at all . It always say technical difficulties

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2026-08-30, version 9.11.0*

Excellent

### 5/5 — App

*2026-08-29, version 9.11.0*

Easy and convenient

### 5/5 — Sneakers

*2026-08-28, version 9.11.0*

The best

### 5/5 — Still the best sneaker store

*2026-08-28, version 9.11.0*

Always has the right drops

### 5/5 — Amazjanay

*2026-08-26, version 9.11.0*

Great service

### 5/5 — I LoVe Footlocker

*2026-08-26, version 9.11.0*

Footlocker is the BEST

### 5/5 — Always a pleasure shopping

*2026-08-25, version 9.11.0*

Every time I visit your app I find exactly what I’m looking for even compared to specific branded app.

### 5/5 — Efficient

*2026-08-24, version 9.11.0*

Very fast and easy

### 5/5 — Excellent

*2026-08-24, version 9.11.0*

Excellent

### 5/5 — FLX points

*2026-08-21, version 9.11.0*

I’m just really dissatisfied with the fact that my points expired without me having knowledge that they ever would! This is something that should be explained during the time you apply for the store credits 😡

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
