# Foothill Credit Union — user reviews > 65 indexed App Store user reviews of Foothill Credit Union by Foothill Federal Credit Union, rated 4.90/5 from 8,873 ratings. - Source: https://appshunter.io/ios/app/foothill-credit-union/id521273118/reviews - App overview in markdown: https://appshunter.io/ios/app/foothill-credit-union/id521273118.md - Rating breakdown: 5★ 8,266 · 4★ 480 · 3★ 79 · 2★ 15 · 1★ 33 ## What do users think of Foothill Credit Union? Overall sentiment: mixed **Pros** - 👍 Easy to use - 🚀 Smooth and fast app - 💯 Great customer service - 🔒 Secure banking - 💳 Convenient banking features **Cons** - 🐛 Buggy app with crashes and glitches - 🔍 Difficult to navigate - ⏱️ Slow performance and loading times - 🤔 Confusing app updates - 💸 Unexpected fees **Commonly reported bugs** - Login issues and verification code problems - Syncing and linking accounts not working - Frequent app crashes and freezes - Unreliable Zelle transfers - Inconsistent app performance **Most requested features** - Improved Zelle integration - Enhanced mobile check deposit - More customization options - Streamlined bill pay - Better account management tools ## Newest reviews (13 of 65) ### 5/5 — Excellent Service and banking *2024-01-19, version 4011.2.2* I have been banking with FFCU for over 20 years. Overall service and banking is great. ### 5/5 — Great customer service *2024-01-08, version 4011.1.0* All the staff have always been super helpful and go the extra mile. I have been a customer for over 20 years ### 5/5 — Great Banking App *2024-01-04, version 4011.1.0* Secure, Easy to navigate, I like the account balance snapshot feature. Only thing I would improve is access to account and credit card statements and card rewards. ### 5/5 — Love Covina Branch *2023-09-29, version 4009.1.1* Every one there is helpful and friendly I especially like Adrian he’s always helpful he knows a lot to help you he really cares about clients that’s why I go to the Covina Branch ### 5/5 — Appreciation: *2023-06-28, version 4008.1.0* I am a member of FFCU for more than 25 Years,Have few loans with it,Very happy with the rate & services,Can not complain,Very Happy with Everything I received in Past & Hopping for same treatment in future. Thanks. ### 5/5 — Great banking app *2023-06-05, version 4007.2.1* By far user friendly app compared to other banking apps I used ### 5/5 — Satisfied Customer *2023-06-02, version 4007.2.1* I’ve been banking with FFCU for 29 years. There customer service is excellent! You will not find a better bank to do business with. ### 5/5 — Grateful for Foothill Credit Union *2023-05-12, version 4007.2.1* I have been a member for over 20 years. Do you guys go above and beyond! I Love Foothill Credit Union! ### 5/5 — Great bank, great app- literallllly what i was thinking *2023-02-15, version 4006.0.1* Extremely satisfied with the app for Foothill credit Union. It runs smoothly, and it’s simple to use. Changed all my accounts to run through Foothill Credit Union and it was the best move financially ### 5/5 — FFCU makes it easy to Bank with them *2023-02-01, version 4005.5.0* Ive. Their online Website is also user friendly and I can usually do most of my banking on that platform without any trouble. Glad I became a member back in 2016 when I moved into Covina. with. Their Staff members and Bankers are very helpful and have always provided fantastic customer service. Their online Website is also user friendly and I can usually do most of my banking on that platform without any trouble. Glad I became a member back in 2016 when I ### 5/5 — Well designed and user friendly *2022-12-18, version 4005.5.0* Super easy to navigate. App runs smoothly. ### 5/5 — great customer service *2022-11-25, version 4005.1.0* no problems that you might expect from a smaller banks app, great ease of use and includes features like zelle ### 3/5 — Zelle *2022-05-06, version 3023.4.0* Since the new update Zelle does not work for me? Haven’t been able to get any help with this from the credit union. ## Most critical reviews (10 lowest-rated) ### 1/5 — No one to answer you help line question and they can’t help over the phone *2025-02-22, version 4015.2.3* Going into a branch they are lazy and incompetent they always need a manager. The app is worse. They cannot do anything unless you go into and get a manager at least Wells Fargo after all the corruption still refunds you. But this place is a joke! Bank of America after all the ill repute still can get your money the same day this place will withhold your balance and for me they switched my account over to someone I have never met! How the actual world does happen ### 1/5 — Good and bad *2025-02-13, version 4015.2.3* Customer service at each branch is very good. Service if you have a problem is abysmal. ### 1/5 — New update is trash *2024-10-25, version 4014.1.3* New update is trash. Last week I couldn’t log in to the app. Now this week the login is stuck on the verifying process ### 1/5 — Change the logo back *2024-03-14, version 4012.0.1* It’s blurry and awful ### 1/5 — Annoying app *2023-05-14, version 4007.2.1* App is not as good as chase ### 1/5 — Frustrating *2021-03-21, version 3017.0.0* What’s the point of remembering username and using the finger scanner if it’s going to forget it and make you log in almost every time, it’s ridiculous ### 1/5 — Frequent app user *2019-08-01* Please go back to the old version of the app this new one is horrible as a tech person myself It is not navigation friendly the express view does not tell me my available bal and when I log in does not tell my my available bal right away I have to click on a specific share just to get the available bal. Which is ridiculous what’s the point of having the express view. I had new issues with the old version besides not telling me the transactions on express view but even then I didn’t have to write a review for it because it was super easy to navigate this new app is HORRIBLE!!! ### 2/5 — Not as good as other banking apps *2020-12-06, version 3015.1.0* I wish this app would keep pictures of the checks you deposited so I can keep track of where the money came from. Chase bank’s app does this and it’s the most convenient and useful feature of their app. Also, the memo feature doesn’t work so I can’t even note down where each transaction came from. Please consider my advice. ### 3/5 — Love this bank hate the app *2025-07-14, version 4017.2.0* Ever sense the last update the app acts like a complete stupid idiot. I can’t view my accounts or transfer money without waiting 10 mines for it to load or have that stupid buffering thing go in circles ### 3/5 — Good…except for Zelle *2023-02-17, version 4006.0.1* Good app! I just REALLY wish Zelle was not forced upon users to be used in-app as it is outdated looking and not as user friendly as the actual Zelle app. I would rather use the Zelle app at this point. Additionally I am experiencing an error with the text/email verification codes where I cannot see what I type in the box which is difficult. ## Most praised reviews (10 highest-rated) ### 5/5 — Great service *2026-07-05, version 4021.2.1* I love the service I get, always good professional and polite ### 5/5 — Margaret Pace *2026-06-22, version 4020.0.0* Foothill is a place where I feel secure. Being a member for many years without any issues is a privilege to tell others of Foothill Credit Union! ### 5/5 — Foothill Credit Union Review *2025-07-21, version 4017.2.0* Foothill makes everything super easy to use. The app is easy to navigate & customer service is fantastic. Super grateful for their hard work. ### 5/5 — Super easy! *2024-10-09, version 4014.1.3* Very happy to have become a member of Foothill Credit Union! Their online banking and over the phone service is clear easy and user friendly! Thank you FCU! ### 5/5 — Great service *2024-09-16, version 4014.1.3* Always there for us when we need them.. love how they call us when they think charges aren’t ours! This bank has very good customer service unlike others.. ### 5/5 — FCU keeps me on track!! *2024-09-13, version 4014.1.3* With all of the resources and functions FCU had and continues to improve on, I've been able to keep on track with my budget and possible issues. ### 5/5 — The only one *2024-09-12, version 4014.1.3* Is always there for me ### 5/5 — Great service *2024-09-12, version 4014.1.3* I love the service I get, always professional and polite ### 5/5 — App down as of 7/29/2024 *2024-07-30, version 4013.1.2* The app has been down for a few days now. I deleted it on my iPhone and reinstalled it. No changes. I log in and it says system having difficulty try again later. I exclusive access my banking info using the app. ### 5/5 — Good credit union *2024-02-07, version 4011.2.2* I joined this credit union as a child saver around 1970 and I have been with them ever since. I have gotten personal loans and checking and savings accounts. Always accurate on their accounting and little to no fees. In person their Glendora branch is great and friendly with a large coin counter for members👍; telephone center is fast and easy to use; online app is just average. Great place to save and borrow small loans up to $25,000. Their atm can be used fee free at thousands of other credit unions locations, so I can usually access funds throughout the United States with no fees. A great bonus. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*