# Ford™ — user reviews

> 4,231 indexed App Store user reviews of Ford™ by Ford Motor Co., rated 4.80/5 from 1,434,454 ratings.

- Source: https://appshunter.io/ios/app/ford/id1095418609/reviews
- App overview in markdown: https://appshunter.io/ios/app/ford/id1095418609.md
- Rating breakdown: 5★ 1,257,786 · 4★ 98,315 · 3★ 29,527 · 2★ 11,827 · 1★ 36,999

## What do users think of Ford™?

Overall sentiment: neutral

**Pros**

- 🚀 Remote start and climate control
- 📊 Vehicle status and diagnostics
- 🔒 Secure locking/unlocking
- 🔍 Helpful vehicle location features

**Cons**

- 🐛 Inconsistent remote start functionality
- 🔋 Significant battery drain on mobile devices
- ⏱️ Slow app performance and loading times
- 🤔 Limited climate control and settings options
- 🔍 Inaccurate vehicle location tracking

**Commonly reported bugs**

- App crashes and login issues
- Syncing problems between app and vehicle
- Unreliable remote start and locking features
- Incorrect vehicle data and diagnostics

**Most requested features**

- Ability to view locked/unlocked status
- Option to adjust climate settings remotely
- Integration with smart home/voice assistants
- Improved trip planning and charging station features
- Customizable notifications and alerts

## Newest reviews (12 of 4,231)

### 4/5 — Great free app

*2026-08-23, version 6.20.0*

Functionality is great for my 2018 Expedition.  Being able to remotely lock/unlock/remote start for ZERO cost is great!  

1 wishlist…real time display of vehicle lock/unlock status.

### 3/5 — 3 stars

*2026-08-23, version 6.20.0*

I like this app when it works properly, it fails often honestly

### 2/5 — New modem

*2026-08-22, version 6.20.0*

Installed new modem, thinking I was going to have all the features I had on the old modem then I found out that Ford removed all the features that were actually helpful like telling me when my car was fully charged so if I’m at a public EV station I can go unhook it and move my car so if somebody else can use the charging station. Just an example of how Ford treats their customers.

### 2/5 — Glitches

*2026-08-22, version 6.20.0*

Occasionally app does not allow me to access vehicle forcing me to reset it.

### 5/5 — Mustangsong

*2026-08-22, version 6.20.0*

La amo

### 5/5 — Ford

*2026-08-22, version 6.20.0*

My truck best truck ever

### 5/5 — Ibeth Cano

*2026-08-22, version 6.20.0*

Happy with all features

### 5/5 — best app

*2026-08-22, version 6.20.0*

life saver . the best thing is i can start the engine from anywhere

### 4/5 — Blue Cruise

*2026-08-22, version 6.20.0*

BC works sometimes, which is often, it either doesn’t work or the lane change ability doesn’t.  There’s no rhyme or reason to it (yes it’s a road that it should, cameras are clean etc.

### 5/5 — Transit van

*2026-08-22, version 6.20.0*

Excellent

### 5/5 — 10/10

*2026-08-22, version 6.20.0*

Great app. Has saved me so many times. If I forgot my keys inside I can unlock the car with my phone if I’m busy getting ready I can easily pre start it with my phone. It hasn’t let me down yet & it’s going on 5 years!

### 5/5 — Toyota charges for this, Ford doesn’t

*2026-08-21, version 6.20.0*

Toyota charges for this, Ford doesn’t

## Most critical reviews (10 lowest-rated)

### 1/5 — Hasn’t worked since the latest update

*2026-08-23, version 6.20.0*

It was a great app until the latest update. Now I can’t log in and nothing will make it work.

### 1/5 — Remote start option?

*2026-08-23, version 6.20.0*

Not sure if something else is wrong or what. But there is nothing remote start option for this app. My 2021 f150 has SYNC4 and remote start enabled but nothing shows anywhere in this app to remote start the truck. Reviews seem to be great but I can’t make a positive review if the remote feature doesn’t work. Sorry. It could be me I don’t know. Maybe someone has some insight?

### 1/5 — Horrible App and feature

*2026-08-23, version 6.20.0*

This has to be the worst app I’ve ever used.   

The number of times that this app fails to connect to my car is unbelievable.  

Don’t buy a Ford for this feature, it’s awful.

### 1/5 — Cloud dependency is the wrong way

*2026-08-22, version 6.20.0*

The target charge locations are temporarily not working?  Other features like charge time mileage data not working.  We need more features that work without the cloud.  The design is much to be desired,  stick with ford blue for freak sakes.

### 1/5 — Kuga user

*2026-08-22, version 6.17.0*

App no longer works on older iPad, The previous app was good enough for this purpose why disable it

### 1/5 — Updates

*2026-08-21, version 6.20.0*

Most of the time can’t even load to see the location on any of our 3 vehicles

### 1/5 — Never Works

*2026-08-21, version 6.20.0*

This is the most unreliable app I’ve ever dealt with. If it worked it would be really nice but the problem is it never works.

### 1/5 — Does not do what it claims.

*2026-08-21, version 6.20.0*

Had to update my iPhone to use the Ford app. It locked me out for several weeks before I had a chance to get to my computer to update my iPhone then it won’t give me any of the options that they claimed it was going to give me like it does not give me status of whether or not my vehicle is locked does not let me control the controls within the air-conditioning or climate controls as the app claims very frustrating and very disappointing

### 1/5 — Bad App

*2026-08-21, version 6.20.0*

Constantly failing

### 1/5 — Useless

*2026-08-20, version 6.20.0*

It worked fine the first two months of ownership. I don’t know what happened but I can’t lock, unlock or start anymore. When it did work, a big thing that bothered me was not knowing the status of my locks unless I used the app to lock or unlock and watch for the result. Why can’t the app show the current status of locks and windows? I have other brand cars that do it.

## Most praised reviews (10 highest-rated)

### 5/5 — Best App for Vehicles

*2026-08-24, version 6.20.0*

Excellent App. Provide’s whatever you need for your vehicle. User friendly. I’m not that great with the tech stuff. But this is easy to use. 

Thanks Ford

### 5/5 — Getting better

*2026-08-24, version 6.20.0*

App has improved. Could use some better features.

### 5/5 — Awesome

*2026-08-24, version 6.20.0*

I really enjoyed this app. I used the scheduling for when I’m going fishing. I’m gonna drop off my daughters for the starting. I love that I can monitor my truck. She works at everything like that so it’s awesome.

### 5/5 — Perfect Tracker

*2026-08-23, version 6.20.0*

Love this app! Keeps me on track of maintenance. Love how I can operate my truck from my phone! Works great!!

### 5/5 — Maverick

*2026-08-23, version 6.20.0*

This Maverick hybrid is amazing! Love it and would recommend it to anybody

### 5/5 — Service

*2026-08-23, version 6.20.0*

This app should record when your oil life and all other services have been completed. Maybe like a diary where the customer can upload pictures for proof in the future

### 5/5 — Incredible features

*2026-08-23, version 6.20.0*

I’m finding new features every day it’s like Christmas

### 5/5 — Super convenient

*2026-08-23, version 6.20.0*

Love the app as it lets me lock or start the truck from anywhere.

### 5/5 — Mach-E Owner

*2026-08-23, version 6.20.0*

Car is absolutely amazing!

### 5/5 — Awesome

*2026-08-22, version 6.20.0*

Amanda and Ashly were very awesome in helping us get my new ford bronco. We would recommend them to our friends and family anytime. I’m so Happy

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
