# Forest River RV Owner's Guide — user reviews > 87 indexed App Store user reviews of Forest River RV Owner's Guide by Forest River, Inc., rated 1.65/5 from 77 ratings. - Source: https://appshunter.io/ios/app/forest-river-rv-owners-guide/id909910087/reviews - App overview in markdown: https://appshunter.io/ios/app/forest-river-rv-owners-guide/id909910087.md - Rating breakdown: 5★ 4 · 4★ 8 · 3★ 1 · 2★ 7 · 1★ 54 ## What do users think of Forest River RV Owner's Guide? Overall sentiment: negative **Pros** - 👍 Simple and easy to navigate - 👍 Detailed information available - 👍 Works well (for some) **Cons** - 👎 No model-specific information - 👎 App crashes frequently - 👎 Download issues - 👎 Outdated information - 👎 Generic and unhelpful content - 👎 Difficult to find specific components - 👎 No PDF download option - 👎 Poor user experience - 👎 Videos lack sound - 👎 Not helpful for troubleshooting - 👎 Missing diagrams and schematics - 👎 App doesn't open or crashes immediately **Commonly reported bugs** - App crashes when scrolling - Download button not working - Update dumped user settings - Scrolling backwards issue - App resets to top of list - PDFs are unreadable - App crashes for R-Pod selection - App crashes constantly - App opens and immediately closes - Content fails to load after update **Most requested features** - Provide model-specific information - Include diagrams and schematics - Allow PDF downloads for printing - Add sound to tutorial videos - Update app with current models - Make app accessible offline - Include plumbing and electrical diagrams - Provide links to OEM component manuals - Add French language manual ## Newest reviews (15 of 87) ### 1/5 — Terrible *2022-06-12, version 3.1.3* We were looking for the hot water bypass valve and couldn’t find the location of it anywhere in the users manual. Literally the comment section of this post was more helpful to me than the manual. ### 1/5 — No PDF download *2022-04-21, version 3.1.3* App is great if you only need the app. However I would like a PDF version for printing capability and it is not available. Recommend. Updating capability of downloadable pdf. ### 1/5 — Stupid *2022-03-14, version 3.1.3* There must have been a merger. Looks like they are starting to make cheaply RVs now. They don’t even know how to design an app, lol. You can’t even find your model like you could before on the Palomino app. ### 1/5 — Wack *2021-11-04, version 3.1.3* Wack ### 1/5 — Useless *2021-10-04, version 3.1.2* Absolutely no usable information. ### 1/5 — Just useless *2021-09-04, version 3.1.2* PDF are not readable displaying garbage characters when trying to open the files.... ### 1/5 — Almost useless *2021-08-31, version 3.1.2* Doesn’t actually give you model or option specific information. Says things like “the dealer will show you where your house batteries are located,” but they didn’t, so, great. Also you can’t download anything to pdf from it for later viewing, can only view it when connected to internet. That was super helpful when I was at a campsite with no service and was trying to troubleshoot an issue. ### 1/5 — Worthless *2021-07-26, version 3.04* This app is a joke. No model specs. Just general and generic info. Spend a lot of money and can’t even get an owners manual. ### 1/5 — Worthless *2021-07-17, version 3.04* Agree with all these other reviews. No other instructions on set up, which for a park model is a HUGE pain since nothing is where you’d expect from working with an RV. It’s been frustrating and very disappointing for the money you spend. ### 1/5 — Useless *2021-06-26, version 3.04* I thought the Coachmen app was bad. This thing is completely bogus unless your 18 years old and never even stepped foot in one of these things. Anybody who ever own an RV knows they’re a maintenance nightmare which is all the more reason for a comprehensive manual, on line or otherwise. ### 1/5 — What a disappointment. *2021-06-26, version 3.04* Missing lots of details. ### 1/5 — Really? *2021-06-22, version 3.04* This app ranks near the bottom of useless information. You would think that with such a Brand aware company, they should never have allowed this to see the light of day. Already deleted. ### 1/5 — Example of why it’s bad *2021-06-05, version 3.04* Here is an extract: the owners manual refers you to an owners manual that you wish you actually had instead of these vague references the event of a power failure or low battery, the slide room may be operated manually. See manufacturer's Owner Manual for detailed instructions. ### 1/5 — Broken! *2021-05-31, version 3.04* When I scroll down in the component list the table of contents crashes. Useless! ### 1/5 — Very vague *2021-05-20, version 3.04* It only show general info. Nothing specific to my rv or location which is a hat is needed. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t download the files like it supposed to *2026-04-23, version 4.0.5* No extra information that I didn’t already have except for the videos. It refuses to download the files when hitting the download button. Would be a great feature for convenience and access IF IT WORKED. ### 1/5 — Flagstaff Micro Lite *2026-01-10, version 4.0.5* Help. Can’t find a manual for my trailer. I need one. ### 1/5 — Doesn’t download *2025-06-26, version 3.9.7* I tried to get to my specific Salem FSX and was able to download. Unfortunately, once i started to scroll down to my specific problem it started scrolling backwards. I tried it on my ipad and macbook. It did the same thing. If you gave this app a 4 or 5 star review, you were fortunate, but i understand why it’s basically lousy reviews. I can’t troubleshoot a problem if I can’t get the information. Then you have to go to the overcharging dealer and suffer the circumstances. This is my last RV. SHOULD BE ABLE TO GET A SERVICE MANUAL JUST LIKE A CAR! Considering what you have to pay for it, time for a class action suit. ### 1/5 — No longer going to purchase a forest river tv *2024-06-11, version 3.7.15* I will not purchase a forest river RV because this app gives me indication. Their products are just as crappy. it seems her back up. Cameras are the same way junk. ### 1/5 — Worthless *2024-04-28, version 3.7.3* Don’t bother. All the other 1-star ratings pretty much have it covered. When it doesn’t crash, it doesn’t let you change the model year or get any useful info. ### 1/5 — Absolutely useless *2023-11-26, version 3.6.4* No model specific information at all, this app only provides very general information (not even useful information) no diagrams, no specific instructions, nothing. Waste of time downloading. Better luck with a google search. ### 1/5 — Disappointed in New Hampshire *2023-11-11, version 3.4.0* Nothing but one disappointment and expense after another! $30,000 for a brand new 2023 Shasta camper and our dealership has made themselves inaccessible. Told us to refer to the website which is also useless to us as our model is not here! On line manual is non existent apparently. A simple question; Where is the water pump located in our camper?? No one knows!! Talk about frustrating!! Our excitement for camping is dwindling almost as fast as our money in this venture! Hotel travel is looking better (and probably less expensive) all the time!!! We will be warning people AGAINST PURCHASING FOREST RIVER/SHASTA!!! And RUN! Don’t walk away from their dealership affiliates!! Once they got our money and we drove off the lot they have been as useless as this on line manual!! ### 1/5 — No info *2023-07-27, version 3.4.0* Hardly any info on the workings of the boat! You have to google to get info! ### 1/5 — App needs a LOT of work *2023-03-08* Totally disappointing. First off…NO owner manual came with my 2023 new 18RRBL. Was told to download this App for that. No specific information on it in here either. For a huge manufacturer, you’d think they’d do a better job for their customers. Also I will be taking it back to the place I bought it a SECOND time since purchasing it last November, for more warranty work as it seems much was OVERLOOKED (as with this app) on its way out of the factory. Not a good experience with our new toy hauler. ### 1/5 — Terrible app *2022-09-19, version 3.1.4* This is a joke. Even while having the updated version of the app, the information is so scarce and of lame insight. While trying to search for specific components of our 2018 Forrest river Salem Cruze lite, the scrolling menu wouldn’t go past the Atwood AC. Why? No clue. If I was able to rapid scroll to the ‘C’ section, it would auto reset to the top of the list. Completely a waste of time and energy making this abomination of an app. Do not get. Terrible. ## Most praised reviews (10 highest-rated) ### 5/5 — What I Need When & Where I Need It. *2025-08-13, version 4.0.3* Kudos to the team at Forest River for putting together a simple, straightforward and easy to navigate compendium of essential information that RV owners need. ### 5/5 — Confused about all the negative reviews *2018-06-05, version 1.3* I really don’t understand why this app gets so many negative reviews. I work as a salesman in the RV industry and you really can’t do what people are asking. It is impossible to describe every model and every feature in every specific make by forest river. The manual would be so big and the app would be several gigs. Your dealership should be the one to show you and describe how to do everything on your particular RV. If they didn’t then why choose that dealership? Stop blaming the manufacturer for something they cannot do. The app has no bugs and works flawlessly. The how to videos are also a great touch. ### 4/5 — Love this App, but it quite working on my iPhone 10 *2019-12-28, version 2.3.0* Please help me. I use it all the time. ### 4/5 — Not obvious, but detailed info is there *2017-11-15, version 1.3* The app has 2018 It took awhile to see the link for the videos and Manufacturer manuals (PDF), but they’re all there and detailed. Just brought the RV Home, so I haven’t tried to program the auto leveling system yet, but it looks like the manual will help. No way to save the PDF to iBooks or print it, so only gave 4 stars. ### 3/5 — App works well but… *2022-08-02, version 3.1.4* I’m a new pop-up owner and have never owned a trailer before. I had a demo on site at the dealership so I have a general idea what things are but you can only remember and be told so much in an hour. Downloaded the app and selected my year, make and model of my trailer. Sadly the app provides a bunch of technical information that you’d only need to know if something has to be fixed, but provides little to no dumbed down “Here’s how you do it” information. A lot of the information is generalized and most of it doesn’t relate at all to the unit. As a new owner it’s hard to sort out what applies and what doesn’t which causes more problems than it solves. I give them an A for the app because it works well but an F for not providing clear information that is easy to understand and follow along with. ### 2/5 — Update is a bust *2025-11-29, version 4.0.5* App update dumped my settings. Had my model saved, now getting error message trying to access information while camping. Get it together, people. ### 2/5 — Very basic *2023-10-19, version 3.4.0* Not very informative for my model. Basic information but good for a newbie. ### 2/5 — Almost no information at all *2023-05-30, version 3.4.0* I have a $70,000 boat and no idea how to check or operate anything on it. The bilge pump runs constantly and all you find in this app is that there is a two position switch for the bilge. I can’t even find where the pump is located to look at it. Very disappointing. ### 2/5 — Generic bordering on worthless *2021-04-03, version 3.04* Nothing specific to my model. Offers up some vague, barely useful information. No pictures, diagrams or anything really useful. For example, I bought a new trailer during the winter. So it was winterized. There wasn’t anything useful fir taking it out of winterization for my specific model. I knew I needed to find an access panel to switch the water valves on my water heater from bypass to water heater mode. But I was left in my own to figure it out. Finally discovered a section inside the front storage compartment to remove. I know Forest River had a crazy number of models. But this is a completely lame attempt at a user manual. ### 2/5 — The app crashes for R-Pod *2021-03-27, version 3.04* We own an R-Pod and when you select “R-Pod” from the Recreational Vehicles section you get an error message: “Something went wrong. Retry”. If you select one of the bottom buttons the app crashes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*