# ForgeRock Authenticator — user reviews > 49 indexed App Store user reviews of ForgeRock Authenticator by ForgeRock Limited, rated 3.78/5 from 37 ratings. - Source: https://appshunter.io/ios/app/forgerock-authenticator/id1038442926/reviews - App overview in markdown: https://appshunter.io/ios/app/forgerock-authenticator/id1038442926.md - Rating breakdown: 5★ 24 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 9 ## Newest reviews (17 of 49) ### 2/5 — Screen flickering *2025-07-31, version 3.3.1* Screen is flickering while am using this app ### 4/5 — Accepting from notification is not working *2025-04-08, version 3.3.1* When i get the notification for approval, the notification has options to allow or deny the request. But after tapping on allow, the app opens and shows internet now available all the time and i have to manually approve again from popup alert. Please fix this one. ### 1/5 — Scam *2024-11-28, version 3.3.1* top universities trust this app but this app is a scam. One time it’s perfectly working and when you are about to submit important assignments and emails. It doesn’t work. Scam scam scam ### 2/5 — Slowwwwwww *2024-11-13, version 3.3.1* Beyond slow. Will sometimes have to sit in the app for several minutes to get the print to accept. ### 4/5 — ForgeRock app screen flickering after iOS update *2024-10-10, version 3.3.1* Hi dev team, the screen flickers after I updated to iOS 18, I have reinstalled the app and it’s same issue. Can u look into this ### 1/5 — Does not work *2024-04-14* I can’t access my email account anymore, that’s a bit of a problem !? ### 1/5 — Terrible *2024-03-08, version 3.3.1* I’m a ceo trying to study and this app won’t let me in to my university login. Just wasted 60 mins of my weekend. Recovery code bypass system also doesn’t work. I’m at JCU. Awful experience. ### 1/5 — Simply doesn’t work. *2024-03-06, version 3.3.1* I miss the days before this MFA become compulsory at JCU, please fix it as I need to log into learn jcu and I can’t even log in. Thanks. ### 1/5 — Worst app and can’t believe a university uses this *2024-01-31, version 3.3.1* Literally the worst thing I’ve ever seen a university try and integrate. Can’t access anything and I’ve got very important emails to need to access. I don’t ever leave bad reviews but I need to spread the message to never use this application. JCU need to read this and fix this issues asap. ### 1/5 — Not registering any login attempts :) *2024-01-27, version 3.3.1* Has not registered I’ve tried logging in in 6 months despite me trying to do so multiple times via the same methods and nothing has changed. Every setting is correct so now I cannot log in to my jcu account. ### 1/5 — Doesn’t work *2024-01-08, version 3.3.1* Sometimes I get notifications and sometimes I don’t. It is very frustrating. Thanks JCU. ### 1/5 — Doesn’t work *2023-12-31, version 3.3.1* Constantly doesn’t work. No prompts appear to login and is always unresponsive. Don’t bother with this app. Ends up being a consistent burden to your every login. More of a hindrance than an authenticator ### 1/5 — frustrating *2023-09-09, version 3.3.1* app worked once when i set it up then never again, have to keep using the one time codes, really frustrating ### 1/5 — Useless *2023-04-24, version 3.2.0* Absolutely useless app!!! Can’t log into my emails or learn JCU 🤬🤬 ### 1/5 — Completely useless *2023-02-19, version 3.2.0* Yet another jcu student here. Can’t log onto my student site because the app doesn’t receive notifications. This MFA is completely useless wish the university would get rid of it. ### 1/5 — 1 star too generous *2023-02-18, version 3.2.0* Thankyou jcu for providing us with possibly the worst app to ever exist. Now I can’t access learn jcu because the app won’t register any notifications ### 1/5 — Useless *2023-01-18, version 3.0.1* Another JCU student here. It hardly works. And now it doesn't work at all. Worst MFA around. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2026-05-27, version 3.3.1* Bought a new phone and transferred my info. This app no longer identifies my email address and I cannot access my email. Terrible. ### 1/5 — Bad App *2026-01-14, version 3.3.1* I have been trying to get a notification from this application for few days, no success. I have an account since 2025, used it for many times, now it’s 2026 I have been trying to get notification but no success. My suggestion is to use a phone authentication rather than this type of old technology. ### 1/5 — Candi *2025-12-13, version 3.3.1* This app sucks big time!!!! It will not go past the MFA aand wants the issuer and person and won’t do anything else! It really sucks!! ### 1/5 — No reason for existence *2025-10-08, version 3.3.1* As title says..it out of date by any measure. Use reputable software apps such as Google or Microsoft Authenticator. ### 1/5 — No access to email anymore *2025-04-15, version 3.3.1* Worst app ever.. doesn’t give you any access to your email..jcu doesn’t reply to the problem ### 1/5 — Takes forever to authenticate *2025-04-01, version 3.3.1* Takes forever to authenticate, have to leave one app to go to ForgeRock to authenticate. Sometimes it doesn’t even work. It’s ridiculous and a waste of time. ### 1/5 — Does not work *2025-02-15, version 3.3.1* I can’t access my email account anymore, that’s a bit of a problem !? Can’t access my email anymore no matter what device I’m using because ForgeRock isn’t sending any push notifications through. Unbelievable that his app is still on the market and used by business like James Cook University ### 1/5 — JCU student cant log in *2025-01-07, version 3.3.1* Like all the other uni students here, the app isn’t registering my attempts to log into my account. I cant access anything… frustrating to say the least ### 1/5 — Doesn’t work *2024-12-24, version 3.3.1* Clunky and dysfunctional app ### 1/5 — Won’t work *2024-12-03, version 3.3.1* Cannot select can’t scan QR code ## Most praised reviews (10 highest-rated) ### 5/5 — Great App! *2024-12-11, version 3.3.1* I’m a daily user of the App and love the capabilities and ease of use. ### 5/5 — Well designed app *2023-06-22, version 3.2.0* Really easy to use. ### 5/5 — Jorge *2022-03-15* The new design is nice and works really well! Good Job! ### 5/5 — NEW UPDATE 2022 *2022-03-14, version 3.0.0* App looks amazing with the 2022 update! Thanks a bunch from someone who uses this daily. ### 5/5 — Iwatch *2022-03-08, version 3.0.0* Thanks for Iwatch support. Please add otp as well on watch. Currently only push notification is supported. ### 5/5 — Awesome *2020-03-02, version 2.3.3* Support both Push authentication and OATH offline OTP. Simple and easy to use. Simply add account via QR code scan. ### 5/5 — Easy way to authenticate all of your apps *2020-01-10, version 2.3.2* The ForgeRock authenticator app is a fast, easy way to authenticate all of your applications, either as the quickest way to authenticate, password free, or as a second factor for added security. ### 5/5 — Great Update *2019-12-13, version 2.3.0* Thank you for submitting an update to this app! Saw last revision was 2+ years ago .. looks great now. ### 5/5 — Smarter Security *2015-11-26, version 1.0* This app is easy to setup and simple to use. Works best with OpenAM 13’s ForgeRock Authenticator(OATH) authentication module, which uses QR codes to register this app to an account. Put it in an authentication chain for multi-factor authentication, then use Device Id and Device Save to deliver strong security as, and when, you need it, ### 4/5 — No Longer Support on Apple watch *2025-10-24, version 3.3.1* My Org has now switched to a number based authentication where in I need to select a Number in the app in order to authenticate but with this new functionality, authentication using Apple watch no longer works as I am not prompted with any numbers on my watch. Support for this on Apple watch will be appreciated! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*