# FORM Swim — user reviews

> 176 indexed App Store user reviews of FORM Swim by Form Athletica, rated 4.70/5 from 3,454 ratings.

- Source: https://appshunter.io/ios/app/form-swim/id1321117442/reviews
- App overview in markdown: https://appshunter.io/ios/app/form-swim/id1321117442.md
- Rating breakdown: 5★ 2,992 · 4★ 262 · 3★ 73 · 2★ 34 · 1★ 93

## What do users think of FORM Swim?

Overall sentiment: neutral

**Pros**

- 🚀 Real-time metrics and data
- 👍 Comfortable and well-designed goggles
- 💡 Motivating and engaging workout features
- 🔍 Detailed swim analytics and tracking
- 🤝 Responsive and helpful customer service

**Cons**

- 🔒 Subscription required to access full features
- 🔍 Inaccurate data tracking and stroke detection
- 👀 Reduced field of vision with goggles
- 🤔 Confusing and cluttered app interface
- 🐛 Connectivity and syncing issues

**Commonly reported bugs**

- Timer and distance tracking inconsistencies
- App crashes and freezes
- Unreliable heart rate monitoring

**Most requested features**

- Ability to create custom workouts
- Integration with other fitness platforms (e.g. Garmin, Apple Health)
- Open water swim distance tracking without GPS
- Current lap time display during swim
- Export data for long-term analysis

## Newest reviews (13 of 176)

### 3/5 — Brilliant Tech, but Demoralizing for Older Swimmers

*2026-09-05, version 3.22.5*

As a lifelong, active competitive swimmer now training at 80 years old, I bought these smart goggles the second I saw them in Dubai. Physically and technically, they are a masterpiece. My individual stroke metrics—like head pitch and roll—consistently score between 70 and 90.However, FORM’s overall "Form Score" has a massive blind spot: it does not account for age-based pacing metrics. At 80, my 50-yard freestyle pace has naturally gone from 45 seconds to 1:15. Because the algorithm treats a senior masters swimmer the same as a 25-year-old, my overall score is permanently stuck in the 20s. It is incredibly ego-deflating to finish a highly efficient, excellent workout—especially while recently recovering from surgery—only to be insulted by an unyielding algorithm.Building an age-adjusted baseline into fitness software is basic data science. I have formally escalated this issue through FORM’s product support channels twice over the past year. While the support team was highly professional and promised to pass the feedback up the ladder, the engineering team has failed to act. FORM is an otherwise highly likable, innovative Canadian company—please update your software so that older athletes who swim hard can feel motivated, not penalized, by your metrics.

### 4/5 — モチベーションが上がる

*2026-08-21*

有料プラン未加入なのにアプリのデザインや使いやすさから見るととても良い。
毎回、トレーニング後、多くのデータや統計を確認できて高いモチベーションを維持するにはとても良い。
ただ、場合によってゴーグルの同期後、データが若干ずれるから5つ星付けれない。

**Developer response:** フィードバックありがとうございます。データの問題について、まだご連絡いただいていない場合は、support@formswim.comまでお問い合わせください。

### 2/5 — App to Garmin issues

*2026-08-19, version 3.22.4*

Love the goggles, but wish the connectivity for GPS to garmin watches worked better.  My Venu 4 won’t connect.

### 3/5 — 良し悪し

*2026-06-26*

全般的に満足しているけど、二つの改善が欲しい。
1️⃣せっかく、多くのデータを収集できるけどiPhoneの縦と小さい画面で読みにくいからiPad用版の作成が欲しい。
2️⃣ワークアウトの作成は自然ではなく最初、かなり苦戦していた。例、事前選択から選べるようにしてくればもっと簡単になる。

### 2/5 — Theoretically a a good app…

*2026-05-18*

… but hardly any functionality without Premium, not even my own workouts.

**Developer response:** Thank you for your feedback. Workouts are a Premium Features, along with our other coaching and guidance features.

### 2/5 — Forced Premium

*2026-03-03, version 3.18.2*

I would love to try the goggles, but I cannot get past the forced premium payment options, that I don’t want; nor do I want to sign up and immediately cancel. So I cannot set them up. Awaiting developer response to correct the app.

### 3/5 — Little disappointed

*2025-11-18, version 3.16.1*

Though watch is good , swim straight feature is good but my open water sea route is not showing .. it’s like pool water types only how to fix it don’t able to understand..

### 3/5 — Have to enter credit information to use goggles.

*2025-08-24, version 3.15.3*

I had to sign up and register with a credit card to use goggles.  Found a phone number to call , but as of today still no response.  Goggles seam to be of good quality, going to register and see how the goggle work .

### 2/5 — Inaccurate pace for 20m pools

*2025-07-14, version 3.15.0*

Regrettably the innovation of Head up functionality is totally undone by inaccurate data. 20m sets display faster pace due to operating as 25m sets and only provides correct data after the set so the goal of live tracking is rendered useless. Shame for those of us who do t have 25yard or 25m pools. Not exactly a difficult fix for a supposedly innovative leadership team from UBC.

### 1/5 — Can’t use the goggles unless you enter credit card

*2025-04-26, version 3.12.3*

Just downloaded the app and it there is no way to close or bypass the pay part of the app. The goggle will not pair or update until they are synced with the app. There needs to be a close feature or some way to bypass the free subscription. Sure the first month is free but I always forget to cancel them and then get charged and I just do t want to deal with entering my cc info. Hopefully there is a fix for this soon.

### 1/5 — It’s a scam

*2025-04-09, version 3.12.1*

You need to enter credit card details even to start the pairing I don’t use a credit card complete waste of money

### 1/5 — Rarely work properly.

*2025-03-25, version 3.11.5*

I have to use free swim setting as the workout doesn’t sync

### 1/5 — App takes me in circles

*2025-03-23, version 3.11.5*

After I sign in the App keeps taking me to the fit set up which I’ve done many times. My goggles also state I need to update when I JUST installed the app! Poor directions in app for set up. I used to be a corporate trainer, some steps are thorough, others are not. Extremely disappointing. I’m pretty computer literate and this is just frustrating.

## Most critical reviews (10 lowest-rated)

### 1/5 — Subscription required - Highway robbery

*2026-08-15, version 3.22.1*

Just setting up the goggles in this app requires an active subscription. Even if you can cancel without payment you are forced to start it - handing over your info to yet another company. Why would anybody pay $120 a year to see their heart rate info. Coaching stuff is a joke.

### 1/5 — Everything is behind a subscription

*2026-07-07, version 3.21.1*

Frustrating to pay so much for the goggles only to have to pay a monthly fee.

### 1/5 — Form

*2026-05-23, version 3.20.1*

Not for me.

### 1/5 — Problems - don’t buy

*2026-05-10, version 3.20.1*

‘Update required’ - I can’t use the goggles because that’s all it says. I have emailed form and they are useless, I google the problem and that doesn’t help. They are a complete waste of money. 

DON’T BY!!!!

### 1/5 — Dark patterns!

*2026-03-27, version 3.19.2*

There is no way to proceed to free features in the FTUE! It forces you to sign up for premium then cancel. What a low integrity app design. I can’t believe this passed Apple’s app review

### 1/5 — Abozwang vom übelsten

*2026-03-24*

Es ist unmöglich die App ohne ein teures Abo zu installieren. Man muss erst abonnieren und dann kann man es kündigen (hoffe ich). Die Brille war ein Geschenk, sonst wäre sie heute direkt zurückgeschickt worden. Ich bin stinksauer.

### 1/5 — Payment needed

*2025-09-01, version 3.15.3*

This app and company is ridiculous I was hoping to just buy the goggles and track my calories for swim very quickly.  But you need to put in your card information and buy the membership before you can even activate your goggles to turn on. Completely ridiculous and a money scheme from form. I am not comfortable putting my card information into an app and I already payed like 200 bucks for these dumb goggles anyways. The fact you need to buy a membership to even activate the goggles is a sin. And abhorrence.

### 1/5 — Not optimized for iPhone SE

*2025-08-13, version 3.15.3*

Impossible to set pool dashboard

### 1/5 — Un coach qui ne parle pas votre langue !

*2025-05-12*

C’est incroyable d’avoir développé une technologie de pointe et de ne pas savoir traduire en langue française.
Je parle un peu anglais mais je peux vous assurer que les conseils techniques de mouvements et de nage en anglais … et bien on ne comprend rien et ça rend l’abonnement premium parfaitement inutile pour un français lambda. Pour le tarif c’est quand même affligeant !

**Developer response:** Merci pour vos commentaires. Pour l'instant, l'application est disponible seulement en anglais mais nous avons passé vos commentaires à l'équipe pour l'avenir.

### 1/5 — Not good

*2025-05-08*

Goggles say „Update required“ and no more reaction. So bad

**Developer response:** Sorry to hear that! Please reach out to support@formswim.com so that we can help you resolve this.

## Most praised reviews (10 highest-rated)

### 5/5 — Makes Swimming fun again!

*2026-09-06, version 3.22.5*

I bought these to give my laps a boost!  It sure did.   Goggles fit and don’t leak and the smart goggle features are wonderful especially the built in workouts!  Great job with this product!

### 5/5 — Form goggles

*2026-07-21, version 3.22.0*

Great piece of kit and lots of data - would highly recommend

### 5/5 — IM swim is no longer as exhausting

*2026-07-09, version 3.21.1*

I’ve been doing triathlons since 2008 and a swim, remained one of my biggest challenges as zigzag the entire course and now I feel much more confident in that I don’t have to always be anxious about where the buoy is

### 5/5 — Freaking awesome 🤩🤩🤩

*2026-07-06, version 3.21.1*

This thing actually works! I had doubts buying the goggles which need monthly subscription to use them, but this premium headcoach is awesome 👏 
It monitors your technique and provides really good feedback about your skills and how to improve them. The trainings it creates are great, like you hire a real coach, and maybe even better. So $15/m for this coach comparing to a human one is nothing 💦💦💦

### 5/5 — Incredible

*2026-01-17, version 3.17.2*

Brilliant app and training tool for swimming, really happy with my goggles

### 5/5 — Great

*2026-01-11, version 3.17.2*

I love these goggles

### 5/5 — Really cool product and app

*2025-07-25, version 3.15.1*

This app works really well and the goggles are really fun. I've been swimming with them for 6 months now. The app syncs up to Strava quite easily. I had an issue with a recent update to the firmware and FORM was quite responsive in fixing a feature for me. Great customer service. One small complaint would be about how often they nag about premium features with pop ups in the app.

### 5/5 — Year 2 with FORM

*2024-12-29, version 3.9.2*

New FORM 2 Goggles
The FORM goggles were life changing. The FORM 2 Goggles fixes just about everything that I found concerning with the first pair. They fit so much bette. It’s like day and night. I can now push off the wall with confidence that they wont start leaking. Thats huge. The addition of the Heart rate monitor was an engineering breakthrough. Now I use my polar HRM for other tasks. I caught the goggles at a reasonable price. These are incredible pieces of technology and its worth every penny with the new design. They are also actually “slimmer”, less blocky. The only problem I have is that although they have also provided the unheard of technology of synchronizing workouts back and forth between different fitness platforms, there is a problem with TriDot. I think it’s amazing that TriDot can send the swim workout’s to the goggles and that the goggles can then report back to TriDot on how you did. That is AMAZING! The only problem is that TriDot ises interval timing to monitor a swim and FORM uses heart rate to assess your performance during and after the swim. This makes it difficult to gauge where you are sometimes but I have found a way to work with the FORM data fields to keep myself generally where I am supposed to be most of the time. Otherwise, these goggles are absolutely incredible and worth every dime. I wish I needed to use the Coaching and Training programs that come with the account. Maybe I will use their programs if I cannot get TriDot and FORM on the same parameter for workout intensity. As a senior, I like the idea of using heart rate to monitor exertion.

### 5/5 — I love this app!

*2024-11-16, version 3.8.3*

This app is my favorite way to track my swimming without having to do a ton of math to know how far I‘ve gone! 10/10 recommend!

### 5/5 — Français

*2024-11-05*

Très bonne application en revanche pouvoir choisir un mode Français serait un énorme +

**Developer response:** Merci pour vos commentaires!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
