# Format — user reviews

> 81 indexed App Store user reviews of Format by Ideaform Inc., rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/format/id1080574504/reviews
- App overview in markdown: https://appshunter.io/ios/app/format/id1080574504.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (12 of 81)

### 2/5 — Very limited compared to the desktop

*2024-04-27, version 2.14.1*

I downloaded this app as I take pictures using my iPhone and wanted a quick and easy way to upload them into my store. Unfortunately I can’t access the store from the app, only my webpages.

### 2/5 — Hard to Recommend

*2022-12-16, version 2.9.1*

It’s hard to recommend this as well as the main format subscription service. Forget about fast upload speeds. They take at least eight times as long as my last website server, which was  zenfolio. The Lightroom plug-in is also very slow. This is extremely unacceptable for any type of professional, whose clients rely on them for fast turnaround. also forget if you’re any type of event or wedding photographer is trying to upload more than 200 photos at a time result in errors or having to skim through all your photos to see what actually uploaded and what didn’t. I chose format initially because of the presentation and clean looks of the site. But the uploading to the actual site is broken. I have the standard Internet service and 20+ years as a photographer. I have reached out to the customer service at least three times with no good solution to their team, which makes me think they can’t solve the number one thing that professional photographers need the most: a quality site to upload large quantities of photos in a timely manner for fast turnaround to your clients. Having to wait overnight to send a project over is unacceptable.

### 2/5 — This app has potential

*2022-11-02, version 2.9.1*

This app has everything laid out nicely except it doesn’t have any tutorial  on how to use it! As well as when I try to add any external links, it crashes right after /: please fix this bug

### 2/5 — Not happy

*2022-10-25, version 2.9.1*

I have tried numerous times to delete a submenu and it is still present! Tried to reinstall app and still present. So now when I add pages and photos to this submenu it closes the app and nothing happens! So frustrating! Think I may use a different program!

### 1/5 — Meh

*2022-04-03, version 2.9.1*

Not as good as I was hoping it was 
Not that easy to upload galleries

### 1/5 — Stick to desktop

*2022-01-12, version 2.9.1*

Format does not let you to edit on mobile.

### 2/5 — Crashes

*2021-09-01, version 2.9.1*

This app was great But now  I can’t get anything done. Consistently crashes . Help !!!

### 2/5 — Keeps quitting

*2021-08-31, version 2.9.1*

When I try and add another gallery via the app it quits. I’ve deleted and downloaded again but still the same problem.

### 3/5 — Not good and no mobile friendly website

*2021-08-15, version 2.9.1*

Too many glitches! Every time I try to edit my site the app crashes please help!

### 3/5 — Following up where Lanananahdba left off

*2021-05-31, version 2.9.0*

This user of your Your  website builder - I’ll bet you Could have had a loyal brand ambassador, “flying the flag of” your company and your app if only his simple needs were met.

I am in search of the best, simplest, website builder - Who is not Shopify, a powerful business who loves to shut down my completely innocent websites (plural) without first understanding the business they are shutting down. Sadly, I painfully know this First-hand from a handful of these experiences. Most upsetting and confusing to customers think think they know, or really already do though, exactly where to go to shop my stores. But then they don’t find them suddenly when they try to go there. Fairy happily upgrade my review stars if with this app I end up being able to develop my stores and integrate them with my Shopify account and the other platforms on which I sell. And making no mistake about it… In this digital age where personalization in the human contact element are almost gone if I find that I can call this business and reach a human who is willing to speak with me and walk me through anything I need with their website development I will be a devoted customer. 

So I am seeking a “third-party development platform for e-commerce Business with these requirements. No shutting down my website without a personal conversation with me to discuss concerns you may have and replies I can offer, a company with whom I can speak one-on-one with another human being, not a chat bot or a discussion forum with people who may very well know less than I, or without being sent links to articles to read, or mountains of instructions to learn from when the best way I learn is by doing and by guided instruction.  So giving me 15 minutes at any given time or perhaps 20 as just a basic service of those with whom I have chosen to do business - that is, for our growing number of website businesses that currently stands at  7, while we have a serious goal of launching and operating 11.  Please, help me and we’ll both prosper for sure!

### 1/5 — Does not work on new M1 11” iPad Pro

*2021-05-28, version 2.9.0*

Oddly, I can’t use this app at all. Upon launch, I’m only presented with a sliver of the UI with nothing to click or interact with.

Hopefully an update soon

### 4/5 — LOVE THIS APP but......

*2021-03-22, version 2.9.0*

Please make iPad version! Will be a 5 stars if compatible on iPad.

## Most critical reviews (10 lowest-rated)

### 1/5 — App is lacking for a pro site

*2026-02-27, version 2.16.5*

There’s so many things you can’t do from your mobile phone either from the app or website, such as view client galleries and see client selections.

### 1/5 — Wow I had low expectations but …

*2025-12-17, version 2.16.4*

No effort at an iPad version?! I would even be fine with that if the iPhone version was any good or the android version even existed. I’ll look elsewhere next year when my membership expires.

### 1/5 — Useless app

*2024-12-11, version 2.15.7*

Useless

### 1/5 — Too basic to be useful

*2024-10-15, version 2.15.5*

The only reason to use this is because Format’s web interface is so unfathomably unfriendly on mobile. However, there is so much functionality missing in the app like no way to view and manage Client Galleries, that it’s not a helpful substitute anyway. Oh, and for crying out loud please make an iPad version, it just makes sense for a website builder.

### 1/5 — Need a full revamp

*2024-05-07, version 2.15.0*

This app is so slow, barebones and unpleasant to use that I legitimately don't understand its purpose for existing

### 1/5 — No regular updates or maintenance

*2023-01-03, version 2.11.0*

The last time this app was officially supported  by updates was 2 years ago with regular updates. The last update was 2 weeks ago but beyond that it hasn't been updated in two years. Look at the revision history. It's no wonder this app has issues of force closing and just general errors where it won't even function.

### 1/5 — Useless

*2022-12-24, version 2.11.0*

Literally can’t do anything in the app. Useless

### 1/5 — Simply awful

*2022-07-28*

I hope you guys work on it, and also develop an iPad version.

### 1/5 — basic

*2022-05-27, version 2.9.1*

I can’t manage my online store with this app. I keep using this site bc I’ve had it for several years and love how my website looks but I might switch to a website builder that I can use as easily on my phone as I can on my laptop.

### 1/5 — Glitch

*2022-05-06, version 2.9.1*

Every time I try to use the app it glitches and freezes no way to update it!!??

## Most praised reviews (10 highest-rated)

### 5/5 — So far so good!

*2026-05-06, version 2.16.6*

Trying to learn SquareSoace and Wix and Pixpa and Pixieset all the other options felt unnecessarily complicated frustrating for me, but this one feels like it's just simply designed to do exactly what it is supposed to do.

Pricing options seem fair as well... likely to invest before the 14-day free trial expires. 7 more to test, but so far Format stands out far above the rest.

### 5/5 — Format

*2022-10-04*

The best of the best❤️‍🔥❤️‍🔥❤️‍🔥

### 5/5 — Better then most know, a hidden Gem

*2022-04-04, version 2.9.1*

I’m a author & writer currently working on my daily blog (“Good Intentions), and it’s end of the week wrap up Blog Podcast. This blog is part of the half dozen websites that I’m in the process of building. I’m constructing six websites at once with each from a different website building provider, service or App like Format. Out of all of them the Format website and Wordpress websites that I’m building are by far the best. Easy to build, professional looking and tons of help and support. You can’t ask for much better in my opinion- thank you Team Format!

### 5/5 — Exactly what I was looking for

*2021-11-04, version 2.9.1*

I tried Wix, and Squarespace, only Format gave me what I was looking for, something simple and easy to work with. Slightly more expensive but where I struggled with the other two Format I just got straight down to creating a site. Absolutely ideal.

### 5/5 — Wish it had more!

*2021-10-26, version 2.9.1*

As a photographer I love the idea of being able to edit my website so effortlessly. However, I hope in the future Format provides its online ‘Workflow’ service on its app as well. I also hope it provides its services on iPad OS.

### 5/5 — Worth it.

*2021-05-12, version 2.9.0*

Best platform/company for beginners in any field, when person want a head start.

### 5/5 — App

*2021-03-08*

App

### 5/5 — Great App

*2020-12-10, version 2.8.0*

It used to be pretty difficult to edit my portfolio quickly with a lot of different files on the browser but I can make beautiful simple edits quickly anywhere I am.

### 5/5 — Love

*2020-09-27, version 2.7.0*

Simple and easy to use. Very straightforward!

### 5/5 — Very good for artists

*2020-08-14, version 2.7.0*

I have used format - mainly on a pc for years. I have built my entire business on this platform and had great success! I can highly recommend and what a brilliant team that is always no had to help! Too dollar! Check out my site to see what can be accomplished: www.jackfetherstonhaugh.co.uk 

I will never leave format! For an art this is No.1 ! Get it now!!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*
