# Formidium Care > Automated email-to-ticket system for team support and communication management. (iPhone/iPad app by Formidium Corp..) - Source: https://appshunter.io/ios/app/formidium-care/id6746642715 (this page in markdown: same URL + `.md`) - Developer: [Formidium Corp.](https://appshunter.io/developer/1801177226) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 2 App Store ratings - Age rating: 17+ - Requires: iOS 15.1 · 39 MB - Languages: English - Released: 2025-07-10 - Data updated: 2026-06-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/formidium-care/id6746642715/reviews.md ## What is Formidium Care? Care is a modern mobile platform that transforms how organizations manage incoming emails, support requests, and internal queries across multiple departments. Built with simplicity and speed in mind, Care empowers teams to stay responsive and organized—wherever they are. Designed for operations, IT, customer support, and shared service teams, Care brings structure and intelligence to everyday communication by automatically turning emails into actionable, categorized tickets. Key Highlights: Auto-Categorization & Prioritization Every incoming email is automatically categorized by topic, urgency, and intent—ensuring it’s routed to the right department, assigned to the appropriate team member, and prioritized based on importance. Say goodbye to manual triage and missed follow-ups. Team Collaboration & Assignment Assign emails and tickets within your team effortlessly. Delegate queries, add internal notes, track status, and maintain accountability—all while preserving complete context. SSO Integration Securely log in using Single Sign-On with your organization’s credentials. Simplified and safe access for every team member. Outlook Integration Sync with Microsoft Outlook to fetch emails, send replies, and maintain full visibility without leaving the app. Mobile-First Interface Built for fast-paced teams on the go. With powerful filters, you can instantly view unassigned emails or sort by ticket status to take action in real time. View, reply, assign, and close tickets with just a few taps—anytime, anywhere. Custom Views & Filters Tailor your inbox by department, assignee, sentiment, or ticket state. Focus on what matters most without getting overwhelmed. ## Key features - Automated email categorization and prioritization - Team collaboration and ticket assignment - Single Sign-On (SSO) integration - Microsoft Outlook integration - Mobile-first interface for on-the-go management - Customizable views and filters ## Frequently asked questions about Formidium Care ### What is Formidium Care? Formidium Care is a mobile platform designed to manage incoming emails, support requests, and internal queries. It automatically converts emails into categorized and prioritized tickets for efficient team handling. ### How does Formidium Care categorize emails? Formidium Care automatically categorizes incoming emails by topic, urgency, and intent. This ensures that each email is routed to the correct department and assigned to the appropriate team member for prioritization. ### Can I collaborate with my team using Formidium Care? Yes, Formidium Care allows effortless team collaboration. You can assign emails and tickets, add internal notes, track status, and maintain accountability while preserving the full context of the communication. ### Does Formidium Care integrate with Outlook? Yes, Formidium Care offers Microsoft Outlook integration. You can sync with Outlook to fetch emails, send replies, and maintain full visibility of your communications directly within the app. ### Is Formidium Care available on multiple devices? Formidium Care is currently supported on iPhone and iPod devices. The app is designed with a mobile-first interface for fast-paced teams on the go. ### How secure is Formidium Care? Formidium Care supports secure login using Single Sign-On (SSO) with your organization's credentials. This provides simplified and safe access for all team members. ### When was Formidium Care last updated? The latest version of Formidium Care, 43.0.5, was last updated on May 14, 2026. The app was initially released on July 10, 2025. ### Does Formidium Care have ads? No, Formidium Care does not contain advertisements. It is a free application designed to provide a seamless experience for managing business communications. ## Version history (last 5 releases) ### 43.0.5 — 2026-05-14 Bug fixes ### 43.0.4 — 2026-04-16 Calendar feature has been added. ### 43.0.3 — 2026-02-24 Search by tags bug issue resolved ### 43.0.2 — 2026-02-18 New Feature: You can now add tags to your tickets! Organize and manage your tickets more efficiently with custom tagging. ### 43.0.1 — 2026-02-03 We have added new functionality Like user can now configure Out of Office (automatic replies) right from the mobile app. ## Apps similar to Formidium Care | App | Rating | Price | Category | | --- | --- | --- | --- | | [Forescribe](https://appshunter.io/ios/app/forescribe/id6505136581) | — | Free | Business | | [KeyCare Key Covers](https://appshunter.io/ios/app/keycare-key-covers/id6743427732) | — | Free | Business | | [ServiceNow Agent - Intune](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149) | 2.1 (10) | Free | Business | | [Moglix CRM](https://appshunter.io/ios/app/moglix-crm/id6745020712) | — | Free | Business | | [Syrow Care](https://appshunter.io/ios/app/syrow-care/id6474479515) | — | Free | Business | | [MyDTx](https://appshunter.io/ios/app/mydtx/id6746696089) | — | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*