# Fort Worth Garbage & Recycling — user reviews

> 79 indexed App Store user reviews of Fort Worth Garbage & Recycling by City of Fort Worth, Texas, rated 4.80/5 from 1,749 ratings.

- Source: https://appshunter.io/ios/app/fort-worth-garbage-and-recycling/id980606591/reviews
- App overview in markdown: https://appshunter.io/ios/app/fort-worth-garbage-and-recycling/id980606591.md
- Rating breakdown: 5★ 1,490 · 4★ 218 · 3★ 20 · 2★ 8 · 1★ 13

## What do users think of Fort Worth Garbage & Recycling?

Overall sentiment: neutral

**Pros**

- 👍 Helpful reminders
- 🚀 Easy to navigate
- 💡 Useful search features
- 🔍 Comprehensive information
- 📆 Accurate schedules
- 🔔 Timely notifications

**Cons**

- 🐛 App crashes
- 🔍 Inaccurate information
- 🔧 Outdated app with no updates
- 🔍 Inability to find schedules

**Commonly reported bugs**

- App crashes when accessing certain features
- App unable to find schedules for some addresses

**Most requested features**

- Allow reporting of neighbors' improper disposal
- Provide more details on acceptable items for disposal

## Newest reviews (12 of 79)

### 4/5 — Sometimes inaccurate

*2025-02-17, version 2023.4.19*

I have seen a couple of problems with date accuracy when weather issues have occurred and created a variance in pickup dates.

### 4/5 — Seems ok

*2024-06-08, version 2023.4.19*

Seems ok

### 5/5 — App

*2024-01-15, version 2023.4.19*

Great to have this as a reminder in this busy time! Thank you to the city for the convenience!

### 5/5 — Well done FW!

*2023-12-10, version 2023.4.19*

This app is ridiculously helpful!  Reporting a concern is so dang easy- and FW replies crazy fast. The weekly reminders of what can be set out (bulk trash, etc) is a cool feature.  Thanks for being super rad FW!

### 5/5 — Great App

*2023-10-27, version 2023.4.19*

Weird to rate a garbage/recycle app but I find it much better and easier than to call a specific city number. It’s been really helpful specially for bulk item pick ups. Great job!!

### 4/5 — Comes in handy

*2023-10-12, version 2023.4.19*

I love how your able to report with easy when waste management misses a pick up
It also has other useful features

### 5/5 — Thankful for this app.

*2023-09-11, version 2023.4.19*

Thank you for this app.  Love being reminded about big trash pickup day as well as reminders for regular pick up days.  It probably helps you as well from so many office phone calls asking the same questions.

### 5/5 — Great Service and Courteous

*2023-08-25, version 2023.4.19*

The times I’ve had to contact them they have been great!

### 5/5 — Great App

*2023-08-01, version 2023.4.19*

Very thankful for this wonderful app! It is very helpful with reminders because as we all know life gets busy. Give it a try! You won’t be disappointed

### 5/5 — Great app

*2023-04-01, version 2022.9.24*

It is very easy to use and sends you reminders, if you signed up for it.  If you ever have problems you can always call them on the phone.

### 5/5 — Good app to have !

*2023-01-31, version 2022.9.24*

I find myself using this app far more than I thought I would ! Easy to navigate!

### 5/5 — Download it now

*2023-01-30, version 2022.9.24*

My contact with all of the city services is normally limited to solid waste and water/sewer. The notifications verifying or changing the pickups are enormously handy. Everyone needs this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — You broke the app

*2025-04-15, version 2025.4.11*

Latest update asks me to enter my address.  The app suggests “8132 Mount Shasta Circle, Fort Worth,TX, 76137, United States”. Choosing this address, the app says it cannot find a schedule.   “8132 Mount Shasta Cir, Fort Worth, Tx 76137 “ causes the app to spin indefinitely.  Using Cir has worked for several years until now

### 1/5 — App just crashes, has been an issue for a long time

*2025-03-16, version 2023.4.19*

Update:  The app consistently crashes when I select certain features such as the Recycling icon in the Wizard.  Fairly useless if it’s going to crash.  Up to date app version and iOS. 


No app update in two years!!!

### 1/5 — Broken

*2025-02-26, version 2023.4.19*

App does not load

### 1/5 — Crash

*2024-12-24, version 2023.4.19*

Update:  It's been a year since this app has received an update and it shows. still crashes when trying to view the calendar and collection schedule.  At a time when most apps are getting updates very often, this app is stagnant.  
Hopefully someone is working on this app, but it now feels abandoned. 

---------------------

Displays the calendar but crashes when you click on it. 

Fort Worth is very restrictive about what you can put out for collection, and the illegal dumps and trash everywhere confirms that.

### 1/5 — Garbage pickup

*2022-11-10, version 2022.9.24*

Last week we received our notice that beginning 11/7/22 our pickup was changed from Thursday to Wednesday. We had done so, though the recycled cart was picked up, our trash had not been, even through today at 11:00am, nor had our tree limbs picked up. 
I took the tree limbs to the dump but still waiting for our trash pickup, including neighbors on the northbound side. What gives???
Address: 1120 N. Riverside Dr., 76111???

### 2/5 — Good features, could use a better UI

*2024-05-02*

Update:  The app consistently crashes when I select certain features such as the Recycling icon in the Wizard.  Fairly useless if it’s going to crash.  Up to date app version and iOS. 

I have been pleasantly surprised at how useful I find this app to be. A little surreal writing a review for a waste disposal app, but it is very informative and has a decent search function to determine how to dispose of your unwanted items. Not unlike this city’s disposal sites, which I also consider to be quite efficient. There have been several items that I wasn’t sure how to dispose of, however checking this app each time it had an answer for me. I’d like to be able to give 5 stars on functionality alone, but I share the opinion of others here that the app could use some UI development. Granted, I doubt the Waste Disposal department has a large budget for app Devs, but I thought well enough of this app to provide this otherwise glowing review. Will be glad to upgrade my rating when a new and improved app is released. All in all, I’m grateful this app exists.

### 2/5 — Better info

*2023-03-16, version 2022.9.24*

Let people know when extra bags of trash can be set out. And y’all have rules about lids all the way down. On cans but seeing over loaded cans still being picked up. Why have rules if you don’t stick by them.

### 2/5 — Invest in UI Design

*2018-07-05, version 2018.03.14*

I rely on this app and love that Fort Worth has it. But for a city that's respected around the world for investing in great art and design, this app should have a much better interface.

We can do better!!

### 3/5 — Jodi

*2024-09-27, version 2023.4.19*

We live in cul de sac I understand not as much room to turn around, but after they come thru everyone’s garbage tubs are in the middle of cul de sac. One day is was raining tubs on their sides, lids open rain in tubs, tubs sitting up lids open raining inside. Hard to dry them out. Be more careful in cul de sacs. That being said I luv the new app  reminding of bulk pick up, and weekly pick up. Thank you.

### 4/5 — Ftw app

*2025-03-21, version 2023.4.19*

I use it in general , with a smart phone i set most of my activities and reminders .
This app I use as needed. Like it , but I count on myself to listen and look and learn about events.  Each to their own.

## Most praised reviews (10 highest-rated)

### 5/5 — Helping me remember

*2025-02-05, version 2023.4.19*

My days tend to get away from me. Sometimes I forget the things that I should remember. This app has helped me on several occasions, especially on bulk pickup days.

### 5/5 — Dates inaccurate

*2024-12-26, version 2023.4.19*

The recycling wizard is useful but don’t rely on this app for date changes for trash pickup. Day before Christmas a notification was sent saying pickup was Friday, but it was wrong and pickup was the normal date. Likely the ones who manage the app don’t use it themselves.

### 5/5 — Great Performance

*2024-11-27, version 2023.4.19*

Love the app : I appreciate the updates on any changes of service for the following week.

### 5/5 — It’s good

*2024-08-05, version 2023.4.19*

Actually more helpful than I expected

### 5/5 — Keeps Me On Track

*2024-05-29, version 2023.4.19*

This app keeps me on track for weekly trash day and monthly bulk trash day. I appreciate the reminders, they are accurate.

### 5/5 — Water dep

*2024-05-10, version 2023.4.19*

I’m enjoy this app it help me to remember very helpful thanks

### 5/5 — Love this app

*2024-03-31, version 2023.4.19*

This is so useful and reminding me , especially the older you get 😂❤️ very helpful

### 5/5 — Schedule for Trash pickup

*2024-02-01, version 2023.4.19*

I find the app useful for scheduled reminders as well as changes made to the schedule.

### 5/5 — Very Useful App

*2024-01-23, version 2023.4.19*

I find it very useful, I know when they are coming to pick the trash now and if schedule changes, I know right from the app. Very informative. I never knew when they will be coming to pick up our Bulk trash, but now I have the information at my fingertips. Whoever thought of making this app available to the customer is a forward thinker and a genius. Who can ever think that a app for trash will be this useful! I am enjoying using it!!!

### 5/5 — Fort Worth App

*2024-01-15, version 2023.4.19*

It great having a tool like the App that allows for alerts and the ability to contact various city departments. An alert I received this morning was a great example indicating city trash pick-up services had been temporarily suspended due to the weather conditions. Thank you for this helpful resource!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
