# Fort Worth MyH2O

> Mobile application for Fort Worth water customers to monitor usage and pay bills. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/fort-worth-myh2o/id1573650740 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Utilities, Business
- Price: Free
- Rating: 4.80/5 from 6,060 App Store ratings · 38 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 39 MB
- Languages: American English
- Released: 2022-07-01
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fort-worth-myh2o/id1573650740/reviews.md

## What is Fort Worth MyH2O?

The MyH2O app is a mobile and easy way to monitor your water usage and it is now at your fingertips!


Fort Worth water customers can now access data that shows and helps monitor their water usage. With a hassle-free login, customers can securely access their billing information and pay their monthly water bill. 

Through the multiple functions, the MyH2O app allows customers to update their account information, profile, and other settings, including setting up their personal information and payment details.


Notification preferences is also available. Users can view and edit their utility notifications via text or emails regarding billing, services, requests, usage, etc.

## Key features

- Monitor water usage
- Access billing information
- Pay monthly water bill
- Update account information
- Manage profile and settings
- Set up payment details
- Edit utility notifications

## What do users think of Fort Worth MyH2O?

Overall sentiment: negative

**Pros**

- 🚀 Fast payment processing
- 💡 Useful payment notifications

**Cons**

- 🐛 Frequent login and payment issues
- 👎 Unreliable app functionality
- 🤯 Frustrating user experience
- 🔍 Difficult to update account information

**Commonly reported bugs**

- Account number not recognized
- Payment information not accepted
- Perpetual update loop
- Face recognition sign-in not working

**Most requested features**

- Improved account management options
- Enhanced payment processing reliability
- Seamless integration with mobile wallets

## Recent user reviews (10 of 38)

All indexed reviews: https://appshunter.io/ios/app/fort-worth-myh2o/id1573650740/reviews.md

### 5/5 — Easy and fast

*2026-07-28, version 1.6*

I haven’t had any problems with the app so far. I love it and it very easy and manageable to use

### 1/5 — App changes

*2026-06-22, version 1.6*

New changes to online availability to my monthly bill, and with-in the app as well, have restricted my access to auto-pay to make changes.

### 1/5 — Fake reviews for a bad app

*2026-05-06, version 1.6*

The reviews with high ratings are obviously generated. This application does not function. It has notes in it for entering information to include dashes in your account number, and even after you do that it is incorrect. If you try to register your account, it says one exists already , if you try to reset your password with the same account, it just errors out. Basic applications that they teach you to code in high school can handle input formatting. I would be very careful entering payment information into anything this poorly written because I doubt it is secure.

### 1/5 — Payment portal works when it wants to

*2026-04-21, version 1.6*

Continued to receive decline notifications, took 5 times to process the payment finally. Same debit card.

### 5/5 — MyH2O

*2026-04-15, version 1.6*

Love the app….very user friendly and informative regarding usage.

### 1/5 — Hard to navigate

*2026-04-04, version 1.6*

The app and the website are both not user-friendly not intuitive and hard to navigate

### 1/5 — Advice

*2026-03-21, version 1.6*

Put a pay now button on the front page. I shouldn’t have to troubleshoot on how to pay my bill for an app supposedly making it easier.

### 5/5 — Don’t miss the lines

*2026-03-09, version 1.6*

I remember them long lines at the water office don’t miss them.Hopefully everyone employed kept their job. God bless

### 2/5 — Not User Friendly

*2026-02-17, version 1.6*

This app is unnecessarily cumbersome to navigate.

### 4/5 — Missing info

*2026-02-02, version 1.6*

The app is missing the required schedule for irrigation. Seems like an important piece of info. Keeps them from being a 5

## Frequently asked questions about Fort Worth MyH2O

### What does the Fort Worth MyH2O app do?

The app allows Fort Worth water customers to easily monitor their water usage. It provides secure access to billing information, enables bill payments, and facilitates account management.

### How can I pay my water bill using the app?

After a hassle-free login, you can securely access your billing information and pay your monthly water bill directly through the app. You can also set up your personal payment details for convenience.

### Can I manage my account and notifications?

Yes, the app allows you to update your account information, profile, and other settings. You can also view and edit your utility notification preferences for billing, services, requests, and usage via text or email.

### Is this app free to use?

Based on the provided information, the MyH2O app is free to use for Fort Worth water customers. There are no mentions of in-app purchases or subscription fees.

### Who is this app intended for?

This application is specifically designed for Fort Worth water customers who wish to monitor their water usage, manage their accounts, and pay their bills conveniently through a mobile device.

## Version history (last 5 releases)

### 1.6 — 2025-06-04

This update includes bug fixes and a few small performance improvements.

### 1.5 — 2025-01-22

This update includes bug fixes and a few small performance improvements.

### 1.4 — 2024-12-18

This update includes bug fixes and a few small performance improvements.

### 1.3 — 2024-06-18

This update includes bug fixes and a few small performance improvements.

### 1.2 — 2024-05-08

This update includes bug fixes and a few small performance improvements.

## Apps similar to Fort Worth MyH2O

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MyOncor](https://appshunter.io/ios/app/myoncor/id1474439673) | 2.8 (184) | Free | Utilities |
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| [4Change Energy](https://appshunter.io/ios/app/4change-energy/id6468589052) | 1.5 (89) | Free | Utilities |
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| [Reliant](https://appshunter.io/ios/app/reliant/id666921945) | 4.9 (20,027) | Free | Utilities |

## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
- [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334)
- [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284)
- [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281)
- [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723)
- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*