# FortiClient VPN — user reviews > 145 indexed App Store user reviews of FortiClient VPN by Fortinet, rated 2.20/5 from 115 ratings. - Source: https://appshunter.io/ios/app/forticlient-vpn/id1475674905/reviews - App overview in markdown: https://appshunter.io/ios/app/forticlient-vpn/id1475674905.md - Rating breakdown: 5★ 24 · 4★ 4 · 3★ 9 · 2★ 10 · 1★ 68 ## What do users think of FortiClient VPN? Overall sentiment: negative **Pros** - ✅ Works reliably once connected - 🚀 Lightweight and battery-efficient - 🔒 Supports SSO authentication (when functioning) - 📱 Compatible with M1 Mac devices - 🎯 Simple and straightforward interface **Cons** - 🐛 Frequent crashes and instability - ❌ SSO functionality repeatedly breaks after updates - ⚠️ Inconsistent performance across iOS versions - 🔌 Connection drops unexpectedly - ⏱️ Slow and unreliable authentication process - 🚫 No connection removal button - 💾 Password save feature broken for years - 🔐 2FA/MFA support issues - 📡 DNS resolution problems - 🔄 Updates frequently introduce new bugs - ⛔ Incompatible with newer iOS versions - 🕐 Connection timeouts - ❌ Blank screen issues after authentication - 🔧 Configuration wiped by updates **Commonly reported bugs** - SSO connections fail after updates (versions 7.4.4-7.4.6) - Password save toggle non-functional - 2FA/MFA authentication screens not appearing - App crashes on iOS 16, 17, 18 - Blank white screen after login - Network connectivity lost even when VPN disconnected - IPSec connections fail with 2FA enabled - DNS not working with hostname connections - OTP popup missing on iPhone (works on iPad) - HTTPS prefix auto-added to IPSec server addresses - App hangs at 'Connecting' status - Configuration deletion after updates - Invalid DNS server error with IP-based URLs - Cellular and WiFi data loss on iOS 18.3.2 - MFA answer options not displaying **Most requested features** - Connection removal button - Working password save functionality - Stay signed in for 30+ days option - Touch ID/biometric authentication - Quick disconnect widget - Better error messages and feedback - Improved DNS suffix handling - Support for newer iOS versions - SAML support - Stable SSO implementation ## Newest reviews (16 of 145) ### 3/5 — Desconexão automática *2026-05-10* Eu não sei o que acontece entre o FortiClient e o sistema IOS. Depois de um pequeno período de tempo, simplesmente a VPN cai. Isso dificulta quem usa para trabalhar Home Office ### 2/5 — Hard work *2026-03-30* They dominate the market but everything is so inconsistent, fails 50% of the time and they are so hard to deal with ### 3/5 — Bad user experience for connections handling! *2025-12-22, version 7.4.10* There is no any button for connection removal ### 2/5 — Authenticator Issues *2025-10-23, version 7.4.9* My org has us sign in to Microsoft and I need to authorize via the Microsoft Authenticator app. After approving the requesting on Authenticator, this app does nothing. I had to manually enter a one time pass code, and that thankfully worked. ### 2/5 — Ios 15 *2025-10-20, version 7.4.9* Ios 15 can’t connect ### 1/5 — Seit 7.4.7 Update PIN Eingabefenster weg *2025-06-28* Ich nutze Forticlient seit 2021 regelmäßig mittlerweile mit einem neuen iPad Pro mit iOS 18 Nach dem Update vor vier Wochen wird beim zweiten einloggen, dass Eingabefenster für den PIN nicht mehr angezeigt. Wenn ich das iPad neu starte, klappt das einmal - dann muss ich das iPad wieder starten. Das ist extrem lästig. Danke für beheben des bugs und oder sachliche Hinweise. ### 1/5 — 쓰레기앱 *2025-06-12* 팝업 호출 구조를 잘못짰는지, 아이디 비번 입력하고.. 이메일 토큰 팝업창이 나와야 하는데 확률적으로 떴다 안떳다 함 이따위로 앱 만들어서 팔아먹고 잘 하는 짓이다. ### 1/5 — Does not work with SSO *2025-06-04* I receive an invalid response error when using SSO. The paid FortiClient works fine using the VPN tab which appears the same as this app (and it is not required to have a license to use so I will be using that app instead.) ### 3/5 — 2FA otp broken on iPhone *2025-05-31* On the iPhone for version 7.4.7 the OTP popup screen doesn’t appear. It is fine on an iPad. All running most current iOS (15.5) ### 3/5 — Token input popup does not open *2025-05-28* Sometimes token input popup does not open. When this issue is discovered, the login popup appears twice when trying to connect and then second login popup disappears immediately. ### 1/5 — 인증코드 넣는 창 사라짐 *2025-05-23* 저번에도 그러고 맨날 이러는거임?.. ### 1/5 — バージョンアップで使えなくなった *2025-05-13* iOS(iPad、iPhone)で、バージョン7.4.4になったら、設定値が空になった。 さらに、メールによる2段階認証で接続ができなくなるなど、不具合が多発。 7.4.5で解消されるかと期待したが、メールの2段階認証はほとんど接続出来なくなった。 たまーに繋がることもあったが、ほとんど接続できない。 ちなみに2段階認証を外すとVPN接続できた。 セキュリティを上げる為の2段階認証なのに、使えないとはどういうこと？ 早急に改善対応をお願いします！ 2025/4/14追記 バージョン7.4.6がリリースされましたが、未だ改善されていません。 VPN接続できずに困っており、対応をお願いいたします。 2025/5/13追記 バージョン7.4.7がリリースされましたが、未だ改善されていません。修正する気ないのか？困ってます。 ### 1/5 — 쓰레기앱 *2025-04-28* 인증코드 입력하는 창이 계속 사라짐, 매번 OS 업데이트 할때마다 이러네 ### 2/5 — Verbindung bricht einfach ab *2025-04-22* Brauche Forticlient für den Zugang zur FH Bibliothek mit dem IPad Pro. Nach einigen Startschwierigkeiten funktionierte der Zugang ein halbes Jahr. Von heute auf morgen bekomme ich nun keine Verbindung mehr und es wird mir ein SSL Verbindungsfehler angezeigt. Der IT Service der UNI ist unfähig und sämtliche Internet Ratschläge bringen mich nicht weiter. Frust pur! ### 1/5 — Latest update killed SSO *2025-04-11* Just leave this thing alone already! Mine was working perfectly fine then you “fixed bugs” AND BROKE IT. Completely unusable with SSO now. still broken at 7.4.6! ### 1/5 — Mauvaise relevasse *2025-04-09* Ne fonctionne sur iPad iOS 15.8.4 Impossibilité d’entrer le mot de passe La version 7.2.5 fonctionnait très bien et la version 6.0 « legacy » aussi ## Most critical reviews (10 lowest-rated) ### 1/5 — Ne se connecte pas *2026-08-11* iPhone 15 pro Max: Configuration IAM Okta, redirection sur la page de login... et une seconde après le lancement du vpn (donc pas le temps de lancer le login sur navigateur externe) revient à l'appli et échoue la connexion. ### 1/5 — No IPsec VPN option *2026-05-06* I recently was provided access to a VPN account for our FortiGate firewall. It uses IPsec which this app doesn’t have so I can’t VPN to my server with this app. Please add ability for IPsec. ### 1/5 — ゴミアプリ *2026-04-27* バグ多過ぎ アプリ入れてからスマホの動作が重くなった ### 1/5 — 호스트 리스트 삭제가 안됨 *2026-04-03* 호스트 리스트 삭제가 안되서 지우고 싶은 호스트가 계속 보임 ### 1/5 — 許されない品質 *2026-03-23* テストを少しでもしていれば検知できそうな基本的動作すら怪しい。 使えと言われていなければ秒で使うのをやめているレベル。 ### 1/5 — fix plz.. *2025-11-21* MFA is not working with ipsec mode where is popup for MFA code? ### 1/5 — No 2FA allowed for IPSEC VPN connections *2025-10-16, version 7.4.9* As title. Use either an Android device or turn off 2fA ### 1/5 — Unmöglich *2025-08-21* Für das Geld das Fortinet seinen Kunden abknöpft ist diese App eine unglaubliche Frechheit. Da fühlt man sich als Kunde bestens auf den Arm genommen. Gibt glücklicherweise andere Anbieter, die eher auf Qualität setzen, statt auf Kundenabzocke. ### 1/5 — Não funciona *2025-08-21* Não funciona após atualização, utilizava a tempo, atualizou e parou há meses sem conseguir usar ### 1/5 — Out of date; you get what you pay for *2025-06-29* Wholly unable to connect to our new FG-121G because the this client doesn’t support the settings that the desktop version does. And we’re not about to reduce our security posture because of an obsolete free client. If you absolutely need VPN on iOS consider a different solution than FortiGate. Clearly a modern working iOS client is not a priority for Fortinet. ## Most praised reviews (10 highest-rated) ### 5/5 — fully functional *2025-11-16* has been working flawlessly for me ### 5/5 — Works like a charm! *2025-11-06* Seeing the negative reviews had me going in with the expectation that it wouldn’t work. Idk if they fixed whatever the issue was for everyone else, but I was able to connect to my work’s VPN that uses Forticlient from my phone without issue. I would say that if you can’t connect, try enabling “Single sign on” when setting it up. Whenever I normally sign in thru forticlient I am redirected and once I enabled that and tried again, I got my redirect on my phone and was able to sign in like normal ### 5/5 — About the connection on iPad *2025-05-24* I can't connect to VPN on my iPad, it really bothers me, please fix this problem quickly, it's really important to me😭😭 ### 5/5 — App is now working again with 7.4.6 *2025-04-15* App developers fixed the app ### 5/5 — Configuration lost after update *2025-03-05* Why the F, I loose all my configuration after the last update ? ### 5/5 — 确实能用了 *2024-11-20, version 7.4.2* Mac版的6.2保存不了配置，6.4 CPU占用异常 ### 5/5 — Ótimo app *2024-10-18* Ótimo app ### 5/5 — Macht was es soll *2024-09-18* Funktioniert problemlos auf einem iPad Air M1 ### 5/5 — just works *2024-05-07, version 7.2.5* light and does not eat battert ### 5/5 — Does SAML SSO support? *2024-02-06* I really need to SSO with my google account --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*