# FortiFone > Mobile softphone client for unified office communication and call management. (iPhone/iPad app by Fortinet.) - Source: https://appshunter.io/ios/app/fortifone/id1281790628 (this page in markdown: same URL + `.md`) - Developer: [Fortinet](https://appshunter.io/developer/345361031) - Category: Business, Productivity - Price: Free - Rating: 1.90/5 from 22 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 84 MB - Languages: American English, Dutch, French (France), European Portuguese, European Spanish - Released: 2018-08-06 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/fortifone/id1281790628/reviews.md ## What is FortiFone? Say “Hello” with the secured FortiFone softclient and stay connected to the office, never missing an important call. With the FortiFone softclient you transform your mobile device into an extension connected to the FortiVoice phone system, giving you a truly unified communication experience. With the intuitive interface of the FortiFone softclient, you’ll be able to get up and running, answer and transfer calls, call other extensions on the FortiVoice and check your voicemail with ease. All this as if you were really in the office. Feature highlights: • A true extension of the FortiVoice • G. 711u, G.711a, G.729a, G.722 Codec support • Do not disturb • Call forwarding, transfer and hold • Visual voicemail • Call history • Contacts with favorites and the system directory • Bluetooth headset support Download the free FortiFone softclient and get connected today. For full feature capabilities, a license is required on the FortiVoice phone system. For licensing information please contact a FortiVoice sales representative. ## Key features - Office phone extension on mobile - Call answering and transfer - Voicemail access - Call history - Contact directory - Do not disturb mode ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/fortifone/id1281790628/reviews.md ### 5/5 — App has a great and easy User Interface *2026-03-13* I have started using the app few years ago, and the voice/video calls seen to always work whether incoming or going ### 1/5 — Just stay away from it *2026-01-25* I’ve been trying to get this app to work for at least 10 years. It doesn’t. Guys, stop trying to claim you’ve made an iOS soft phone for fortivoice that works from a mobile network or 3rd party ip network, because you haven’t. And I dare say, I doubt you ever will. ### 1/5 — Terrible *2025-10-12* I have no clue why my company wants us to use this app. It is by far the absolute worst app I have ever used. Never works. ### 1/5 — Unreliable *2025-03-19* Every single fve update breaks incoming call notifications. ### 1/5 — Fix your phone *2025-02-14* This phone system is trash. Fix it already. ### 2/5 — Unreliable *2024-01-19* Frequently have take steps to get the app to allow incoming and outgoing calls. Sometimes the only solution is to reinstall the app. That should not be necessary. Can’t have the desk phone plugged in and have the app work. Great concept, but needs some work. ### 1/5 — Bugs all the time *2023-12-20* Unable to receive call, always crash. Even if bugs are reported nobody knows why it occurs and how to fix it. It's been 9 months since we started to use it and it's a big waste of time and money. ### 1/5 — DO NOT INVEST/TRUST YOUR BUSINESS WITH THIS APP *2023-11-20* If you are trying to find an app for your company/business then do not use this horrible app. Connectivity never works Answering calls - don't work rings all the way through then you have to call them back If you decide to use this app after reviewing my very important review you must like to waste time/money! ### 1/5 — Find a different app *2023-01-26, version 3.0.19* This app… my goodness! Its so bad when it comes to actual connectivity and useful ability. There are way better options in this market than fortifone. If your company is thinking about using this app have them read this review… If you want to deal with phone calls failing get this app If you want to deal with setups that dont work for 3 weeks leading up until the entire company signs up for the app, this app is for you If you love. pain get this app Have a great day fortifone ### 1/5 — Stop Breaking The App *2022-12-10* This app is great when it works. Allows our people to work from home or on the road and still make and take calls like they’re in the office. Seems like every single time there’s an app update it breaks inbound calling to the app. About a week ago after the app update inbound calling to the app stopped working yet again. I also updated our FortiVoice to the latest version and it still doesn’t work. Please, please, please stop breaking this app, seriously. People use this for business operations. The FortiVoice logs show the push notifications being sent successfully, but the app never rings. ## Frequently asked questions about FortiFone ### What is FortiFone? FortiFone is a softclient that transforms your mobile device into an extension of the FortiVoice phone system. It allows you to manage office calls and voicemail from your smartphone or tablet. ### Does FortiFone require a license? Yes, a license is required on the FortiVoice phone system for full feature capabilities. You will need to contact a FortiVoice sales representative for licensing information. ### What devices does FortiFone support? FortiFone is available for iPhone and iPad devices. ### What is the age rating for FortiFone? FortiFone has an age rating of 4+, making it suitable for a wide range of users. ### How often is FortiFone updated? The latest version of FortiFone is 7.0.10, and it was last updated on March 19, 2026. This indicates a recent update, suggesting ongoing development and support. ### What is the user sentiment for FortiFone? FortiFone has a rating of 2.0 stars from 21 ratings. This suggests that users have mixed to negative experiences with the application. ### Does FortiFone have ads? No, FortiFone does not contain advertisements. The app is free to download and use without interruptions from ads. ### What call features does FortiFone offer? FortiFone supports call forwarding, call transfer, call hold, and a do not disturb mode. It also provides visual voicemail and a call history log. ## Version history (last 5 releases) ### 8.0.2 — 2026-08-01 1. Sync the build number. ### 8.0.1 — 2026-07-17 1. Removed the chat message hiding feature. ### 8.0.0 — 2026-07-06 1. Enhanced security for PBX SSO login. 2. Enhanced the security of QR code account login for LDAP, RADIUS, and SSO authentication. 3. Added support for local authentication accounts to view and change their passwords from the app. 4. Improved incoming call handling on mobile devices. 5. Improved the video calling experience. 6. Provided a smoother chat migration experience when the chat server is deployed with the PBX. 7. Added a call button for PBX business contacts. ### 7.0.10 — 2026-03-19 1. PBX SSO support. 2. Message forwarding support. 3. Dutch language support. ### 7.0.9 — 2026-01-16 1. Added support for PBX video calls. 2. Resolved an issue where call audio did not work over IPv6. 3. Implemented the “last seen” feature in chat. ## Apps similar to FortiFone | App | Rating | Price | Category | | --- | --- | --- | --- | | [SolSwitch Connect](https://appshunter.io/ios/app/solswitch-connect/id1504908138) | 4.7 (3) | Free | Business | | [SmartPBX Softphone](https://appshunter.io/ios/app/smartpbx-softphone/id6667092475) | — | Free | Business | | [Morewave Mobile](https://appshunter.io/ios/app/morewave-mobile/id1585432450) | — | Free | Business | | [Rogers Business Softphone](https://appshunter.io/ios/app/rogers-business-softphone/id6445825013) | 4.6 (5) | Free | Business | | [Key 2 Softphone](https://appshunter.io/ios/app/key-2-softphone/id6742724251) | — | Free | Business | | [Advanced UC Softphone](https://appshunter.io/ios/app/advanced-uc-softphone/id6736867045) | — | Free | Business | ## More apps by Fortinet - [FortiToken Mobile](https://appshunter.io/ios/app/fortitoken-mobile/id500007723) - [FortiExplorer Lite](https://appshunter.io/ios/app/fortiexplorer-lite/id506086720) - [FortiClient 6.0](https://appshunter.io/ios/app/forticlient-60/id525600370) - [FortiCamera](https://appshunter.io/ios/app/forticamera/id675093868) - [FortiExplorer](https://appshunter.io/ios/app/fortiexplorer/id1157004084) - [FortiWLM App](https://appshunter.io/ios/app/fortiwlm-app/id1176527827) All apps by Fortinet: https://appshunter.io/developer/345361031 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*