# FortisBC — View billing and account info

> Utility account management, billing, outage info, and energy-saving resources. (iPhone/iPad app by FortisBC Energy Inc.)

- Source: https://appshunter.io/ios/app/fortisbc/id1311044553 (this page in markdown: same URL + `.md`)
- Developer: [FortisBC Energy Inc](https://appshunter.io/developer/1310847891)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 47 MB
- Languages: American English
- Released: 2018-01-12
- Data updated: 2026-06-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fortisbc/id1311044553/reviews.md

## What is FortisBC?

The FortisBC app makes it easier for you to manage your accounts and get valuable information about our services, rebates and more. You can:

* Register your FortisBC natural gas and electricity accounts in the mobile app
* View your FortisBC natural gas and electricity bill
* See past payments and energy consumption
* Access our contact us info
* View current and scheduled electricity outages
* Report a natural gas leak or electricity outage
* Get info about meter and power line safety and underground utilities
* Save money and energy with various rebates for appliances and more
* Use our energy-saving tips for homes and businesses

A Canadian company, FortisBC delivers natural gas, electricity and innovative energy solutions to 1.1 million customers in 135 communities throughout British Columbia. It is proud to be part of the Fortis Inc. family.

## Key features

- Account registration
- View bills and payments
- Energy consumption tracking
- Outage reporting and viewing
- Safety information
- Rebate and energy-saving tips

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/fortisbc/id1311044553/reviews.md

### 1/5 — Registration fails

*2025-12-30, version 1.4.2*

I’ve attempted to register for this app multiple times and consistently end up with an “unknown error” at the final step. No copy-and-paste is allowed anywhere, turning a basic registration into something that feels more like accessing a high-security vault than signing up for an app.

If this is intended to be a customer-facing product, the registration experience is frankly unacceptable. Please focus on what you do well and leave app development to people who actually know how to build usable software.

### 1/5 — Why bother

*2025-08-27, version 1.4.1*

Garbage app, you register you jump through the hoops of registration just to have your account locked out repeatedly, saving passwords why bother they don’t work, you try to reset and get your account locked out. Glad I stayed on paper copies.

### 1/5 — Electricity

*2025-06-08, version 1.4.1*

Can’t access FortisBC Electricity

### 2/5 — Needs modernizing

*2025-02-18, version 1.4.0*

Well, you can’t pay your fortis bill through the app. So that’s 1 star, but you can enable dark mode so you don’t get blinded, so that’s another star.

### 1/5 — Update

*2024-11-25, version 1.4.0*

Doesn’t even open.

### 1/5 — Fortis BC app

*2024-01-18, version 1.3.7*

HELLO? ANYONE THERE? FIX THE APP. thx

### 1/5 — App is not user friendly

*2023-07-19, version 1.3.7*

We just experienced a power outage but as per the app, it claims it was planned. 

Upon getting full power back, I connected to my wifi and started to navigate the app. 

On a page where i have the option to use the app or Twitter, to review safety and planned outages. 

When I click to login to my Twitter account, I needed to navigate to my 2FA app to get my code. After getting the code, I return to the Fortis BC app to paste the code into the Twitter’s 2 FA screen. Unfortunately, the Twitter screens disappears and it goes back to the default screen on the Fortis BC.

I tired it again but ended up with the same result.

The second thing is the app is super slow, regardless if I am connected on Wi-Fi or not

### 1/5 — Garbage app

*2022-03-10, version 1.3.4*

Randomly logs me out. I then have to find my login info because it will not pull it from the saved info on my phone. Can’t login anymore because it gives me login errors constantly. I just want to see what I need to pay but I can’t.

### 1/5 — Jail broken?

*2020-08-02, version 1.2.3*

It will not allow me to use the app because it detected that my tablet is jail broken? This app is broken, because my ipad is NOT jail broken.

### 2/5 — meter readings

*2020-01-03, version 1.2.1*

what is missing from the app is a way to enter one’s meter reading like one can in web browser.

## Frequently asked questions about FortisBC

### How do I register my accounts with FortisBC?

You can register your FortisBC natural gas and electricity accounts directly within the mobile app. Follow the on-screen prompts to link your existing accounts for easy management.

### Can I view my past bills and payments on FortisBC?

Yes, the FortisBC app allows you to view your past payments and detailed billing information. This helps you track your energy expenses over time.

### What information does FortisBC provide about outages?

FortisBC displays current and scheduled electricity outages within the app. You can also report a natural gas leak or electricity outage directly through the application.

### Does FortisBC offer any savings or rebate information?

Yes, the app provides information on various rebates for appliances and more, helping you save money. It also includes energy-saving tips for both homes and businesses.

### What safety information is available on the FortisBC app?

The app offers information on meter and power line safety, as well as details about underground utilities. This helps customers stay informed about safe practices.

### On which devices can I use the FortisBC app?

The FortisBC app is available for iPhone and iPod devices. It is designed to provide a seamless experience on these platforms.

### How often is the FortisBC app updated?

The FortisBC app was last updated on October 30, 2025, with version 1.4.2. Updates typically include performance improvements and new features.

### Is the FortisBC app suitable for all ages?

The FortisBC app has an age rating of 4+, making it accessible for a wide range of users. Its content is designed to be informative and safe for younger audiences.

## Version history (last 5 releases)

### 1.4.2 — 2025-10-30

- Minor enhancement

### 1.4.1 — 2025-02-24

- Minor enhancement

### 1.4.0 — 2024-08-19

- Dark mode
- Minor enhancement

### 1.3.7 — 2022-11-01

- Security updates
- Ability to initiate account deletion

### 1.3.4 — 2021-12-22

- New pay by credit card button for electric accounts
- Updated styling for iOS 15

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*
