# FortiToken Mobile

> OATH compliant OTP generator for secure mobile authentication. (iPhone/iPad app by Fortinet.)

- Source: https://appshunter.io/ios/app/fortitoken-mobile/id500007723 (this page in markdown: same URL + `.md`)
- Developer: [Fortinet](https://appshunter.io/developer/345361031)
- Category: Business, Utilities
- Price: Free with in-app purchases
- Rating: 2.90/5 from 119 App Store ratings · 159 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 14 MB
- Languages: American English, French (France), German (Germany), Hebrew, Japanese, European Portuguese, Chinese (Simplified, China), European Spanish, Chinese (Traditional, Taiwan)
- Released: 2012-02-10
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/fortitoken-mobile/id500007723/reviews.md

## What is FortiToken Mobile?

FortiToken Mobile is an OATH compliant, event-based and time-based One Time Password (OTP) generator application for the mobile device. It is the client component of Fortinet’s highly secure, simple to use and administer, and extremely cost effective solution for meeting your strong authentication needs. You will need to use FortiOS or FortiAuthenticator as the back-end validation server.

Requires iOS 12 or later. Compatible with iPhone, iPad, and iPod touch.

Privacy and Control:
FortiToken Mobile cannot change settings on your phone, take pictures or video, record or transmit audio, nor can it read or send emails. Further, it cannot see your browser history, and it requires your permission to send you notifications or to change any settings. And, FortiToken Mobile cannot remotely wipe your phone. Any visibility FortiToken Mobile requires is to verify your OS version to determine app version compatibility.  Sensitive information, such as Email Address or Token seeds may be entered during manual installation of FortiToken tokens, 3rd Party tokens, and Token Transfer.

While FortiToken Mobile cannot change any settings without your permission, the following permissions are relevant to FortiToken Mobile operations:
• Access to camera for scanning QR codes for easy token activation
• TouchID/FaceID: used for app security, respectively.
• Access to the Internet for communication to activate tokens and receive push notifications
• "Send Feedback by Email", to automatically populate the "Sender" field
• Internally share files between applications to prepare an attachment to be sent by email for "Send Feedback by Email"
• FortiToken must keep the phone awake while it is upgrading the internal database to avoid data corruption.

By downloading and Installing FortiToken Mobile, I agree with all terms stated above.

## Key features

- Event-based OTP generation
- Time-based OTP generation
- OATH compliant
- QR code scanning for activation
- TouchID/FaceID for app security
- Push notifications

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| 5 tokens | $499.00 | one-time |
| 10 tokens | $959.00 | one-time |


## What do users think of FortiToken Mobile?

Overall sentiment: negative

**Pros**

- ✅ Core functionality works reliably when stable
- 🔒 Provides effective two-factor authentication
- 👍 Simple and easy to use interface
- ⚡ Quick token generation
- 🎯 Does exactly what it's designed to do
- 📱 Fingerprint authentication support
- 🔄 Works well with FortiAuthenticator

**Cons**

- 🐛 Critical crash issue after May 2025 update
- 🐛 Push notification approval buttons frequently unresponsive
- 😤 Forced proprietary app instead of standard TOTP
- 📱 No Apple Watch support
- 🎨 Dated and unattractive UI design
- 🔧 QR code scanner frequently fails
- 👁️ Poor hit detection on eye icon for viewing tokens
- 🔐 Excessive password/PIN requirements
- ⚠️ Sync issues requiring frequent re-pairing
- ❌ Camera focus issues when scanning codes

**Commonly reported bugs**

- App crashes immediately on launch after May 2025 update
- Push notification Approve/Deny buttons hang and don't respond
- QR code scanner fails to capture or focus properly
- Camera permission granted but no capture box appears
- App crashes on first open then works on second attempt
- Tokens go out of sync requiring re-pairing
- Push notifications fail to work entirely
- iOS 26 push notification dialog doesn't appear
- App freezes when push notifications arrive
- macOS M2 compatibility issues
- JSON error when activating tokens

**Most requested features**

- Apple Watch app with push approval capability
- Support for standard TOTP/HOTP authentication
- Tap-to-copy token feature instead of long-press
- Home screen widget for quick access
- Larger hit box for eye icon
- Search functionality for multiple tokens
- macOS app support
- Improved QR code scanning with better focus
- Simplified PIN/password authentication flow

## Recent user reviews (10 of 159)

All indexed reviews: https://appshunter.io/ios/app/fortitoken-mobile/id500007723/reviews.md

### 4/5 — No more automatic transmission

*2026-06-04*

Ever since the last update, I know longer receive the pop-up on screen to automatically transmit the validation code and it requires me to enter it manually every time. Please bring back this feature, at least as an option minimally.

### 1/5 — SCARY

*2026-04-17*

I was told to install this for better security! Why would they need full access to all my photos without telling me to get a simple token #. Beware! Tell customers upfront what you are doing, they go for security and help! Not to be taken advantage of!

### 4/5 — ios26 push notifications problem

*2026-03-09, version 6.3.0*

in ios 26 push notifications with Allow/Deny requests don't work, i have to insert the code manually. The dialog just doesn't appear. In ios18 everything worked perfectly

### 3/5 — App Icon

*2026-01-23*

Könnte man das App Icon bitte wieder schwarz machen für den Darkmode?

### 1/5 — New icon background is terrible, bring back old icon

*2026-01-21, version 6.2.0*

Old icon was better

### 5/5 — Works as advertised

*2026-01-16, version 6.2.0*

This is how I keep my firewalls secure.

### 2/5 — Parou de notificar

*2025-10-29*

Infelizmente minha avaliação foi baixa devido a última atualização ter deixado o App sem notificar como funcionava anteriormente, e isto tem me atrapalhado bastante. Peço que seja corrigido o quanto antes este problema no App. Obrigado

### 5/5 — Simples e prático

*2025-10-16*

Para o uso corporativo é excelente devido a sua simplicidade e baixo custo

### 1/5 — App nicht modern

*2025-09-16*

Die App funktioniert aber benötigt meiner Meinung nach mal ein MakeOver, damit gängige Funktionen besser unterstützt werden

**Developer response:** Vielen Dank für Ihr Feedback. Wir würden gerne mehr Details zu Ihrer Meinung erfahren, welche Funktionen besser unterstützt werden sollten und wie dies geschehen könnte.

### 5/5 — Excelente

*2025-06-05*

Sempre funcionando sem qualquer problema e a integração com o Apple Watch facilita ainda mais.

## Frequently asked questions about FortiToken Mobile

### What does FortiToken Mobile do?

FortiToken Mobile is an application that generates One Time Passwords (OTPs) for secure authentication. It supports both event-based and time-based OTPs and acts as the client component for back-end validation servers like FortiOS or FortiAuthenticator.

### What are the key features of FortiToken Mobile?

Key features include OATH compliant event-based and time-based OTP generation, QR code scanning for easy token activation, and the use of TouchID/FaceID for enhanced app security. It also supports push notifications for important updates.

### Is FortiToken Mobile free to use?

The application itself is free to download and install. However, it is designed to work with Fortinet's back-end solutions, which may have associated costs. The description indicates 'free with in-app purchases', suggesting some functionalities or integrations might require purchase.

### What devices is FortiToken Mobile compatible with?

FortiToken Mobile requires iOS 12 or later and is compatible with iPhone, iPad, and iPod touch devices. The app verifies your OS version to ensure app version compatibility.

### How does FortiToken Mobile protect user privacy?

FortiToken Mobile is designed with privacy in mind. It cannot change phone settings, take pictures, record audio, or access emails. It requires explicit permission for any data access, such as for QR code scanning or notifications, and cannot remotely wipe your phone.

## Version history (last 5 releases)

### 6.5.1 — 2026-05-30

UI Improvements

### 6.5.0 — 2026-05-28

Imprvement

### 6.4.0 — 2026-04-02

This update from Apple will improve the functionality of this app. No new features are included.

Bug fix and improvement.

### 6.3.0 — 2026-02-18

Bug fixes and added support for the Portuguese language

### 6.2.0 — 2026-01-15

Bugfixes

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## More apps by Fortinet

- [FortiExplorer Lite](https://appshunter.io/ios/app/fortiexplorer-lite/id506086720)
- [FortiClient 6.0](https://appshunter.io/ios/app/forticlient-60/id525600370)
- [FortiCamera](https://appshunter.io/ios/app/forticamera/id675093868)
- [FortiExplorer](https://appshunter.io/ios/app/fortiexplorer/id1157004084)
- [FortiWLM App](https://appshunter.io/ios/app/fortiwlm-app/id1176527827)

All apps by Fortinet: https://appshunter.io/developer/345361031

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*