# Forward - Primary Care For You — Doctor's Office of the Future

> Preventative primary care provider using technology for personalized health plans. (iPhone/iPad app by GoForward Inc..)

- Source: https://appshunter.io/ios/app/forward-primary-care-for-you/id1153852839 (this page in markdown: same URL + `.md`)
- Developer: [GoForward Inc.](https://appshunter.io/developer/1090531323)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.91/5 from 479 App Store ratings · 104 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.4 · 153 MB
- Languages: English
- Released: 2016-09-29
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/forward-primary-care-for-you/id1153852839/reviews.md

## What is Forward?

Forward is a preventative primary care provider, operating doctor’s offices and clinics throughout the US. 

At Forward, we practice health care differently by using technology, from our body scanner and realtime blood testing to data from your wearables, to build a complete picture of your health, while your personal doctor works with you to design a plan tailored to your needs. We believe your health shouldn’t just happen to you. You should be in control.

This app integrates with the Apple Health app.

California Privacy Notice: https://goforward.com/legal/privacy?target=california_privacy_notice
Do not sell or share my information: https://goforward.com/legal/privacy?target=opt_out

## Key features

- Preventative primary care
- Technology-driven health insights
- Body scanner integration
- Real-time blood testing
- Wearable data integration
- Personalized health plans
- Apple Health integration

## What do users think of Forward?

Overall sentiment: negative

**Pros**

- 👍 Convenient and comprehensive healthcare
- 🚀 Fast lab results and prescription fulfillment
- 💡 Proactive health monitoring and preventative care
- 🤖 Responsive and knowledgeable doctors
- 🏥 Excellent in-person care and office experience

**Cons**

- 🐛 Buggy and unreliable mobile app
- ⏱️ Long wait times for appointments
- 💰 Expensive monthly subscription cost
- 🤖 Inconsistent and impersonal customer support
- 🔍 Difficulty accessing medical records and information

**Commonly reported bugs**

- App crashes and freezes frequently
- Issues with scheduling and rescheduling appointments
- Inability to access medical records and test results
- Billing and subscription management problems

**Most requested features**

- Calendar integration for appointments
- Improved app stability and user experience
- More transparent communication and support
- Expanded coverage beyond California locations

## Recent user reviews (10 of 104)

All indexed reviews: https://appshunter.io/ios/app/forward-primary-care-for-you/id1153852839/reviews.md

### 1/5 — Company has folded leaving patients scrambling.

*2024-12-10, version 11.0.6*

In mid November the company ceased operations after an ill-considered expansion into other areas burned thru its venture capital.  Only way to contact is a generic email for 30 days.  No referrals or handoff.  

Company attempted to bill me $149 for a month of service in advance after shutdown.  Then twice emailed my personal health records in an unencrypted PDF.   Appalling!

### 1/5 — Do not use

*2024-12-02, version 11.0.6*

Company is out of business. Opening the app now just shows a “we’ll be back you’re in a queue.” If you go to their website you’ll find they’re out of business completely. Worst experience ever. 

I want to find out who ran the company so I can avoid them like the plague.

### 1/5 — 2 years too late!

*2024-11-20, version 11.0.6*

I just received an email from forward FINALLY sending me my medical records that I requested back in 2022!! If I could give a 0 I would.

### 5/5 — Perfect

*2024-10-25, version 11.0.6*

Easy convenient, does just what I need

### 4/5 — Good but Needs Improvements

*2024-10-23, version 11.0.4*

I’ve been a patient at forward for a few years now and I’m the healthiest I’ve been since before Covid. My issue is with the app NOT the practice/care I’m receiving. The developers need to create a sound notification for the app when you get a message from the chat, an appointment reminder, ect. This is medical stuff we’re dealing with and it needs to be more efficient. If I get a notification, I need to also hear a sound to alert me that Forward is reaching out to me.

### 1/5 — App QA

*2024-10-11, version 11.0.3*

Currently can’t select a different location in the picker view and will select the first location when trying to change from the initially selected default location.

### 3/5 — So much potential

*2024-10-04*

I have been a Forward member for a few years. My primary healthcare is not proactive. Only good for emergency services and chronic illnesses and treatment of symptoms. 

Forward was able to alert me that my cholesterol was high for my age (though within the “normal” range.) This allowed me to take a proactive approach and adjust my diet before any negative impacts to my health or receiving diagnosis like heart disease. 

Unfortunately, after lowering my red meat consumption and making other dietary tweaks I tried to schedule a follow up appointment to see if my efforts worked. No appointments available AT ALL with anyone. I am in the Bay Area (where Forward is based) and have an option of about 4 different locations I can drive to. No appointments at ANY LOCATION. It has now be over two months and so I am going to cancel my membership. Not paying $160/month for a service I cannot use.

### 1/5 — Poor service

*2024-10-04, version 11.0.3*

Poor customer service. You guys pick up phones when you are luring people into joining your poor manage Forward nonsense but you refuse to pick up phone when we need help. I hate using apps and I’m from the old school,  respect my mode of communication and that is direct verbal conversation via phone!! 
 So ridiculous and uncaring !

### 4/5 — Love it, Love the potential...

*2024-08-26*

It was more than I expected and the people are very nice... as a new technology it has its issues... the first time I came the weight program was not working... today is my second time and the had to reset it... something about the Computer, i think maybe the people running it where not un top of things... something to do with the Laptop...  also, hopefully in the future it will be flawless, but nevertheless it was amazing, the blood work was taken by a on staff nurse and the results were done in 4 hours, it checked liver, kidneys, thyroid, diabetes, blood pressure, heart... the doctor was on top of it... I had a teleapointment in 2 days and my prescriptions immediately after at my preferred pharmacy... when or were have you ever had that service ever ????  I highly recommend you go and try it out... for $49 a month... I say go for it

### 5/5 — Great experience

*2024-08-22, version 9.8.3*

Amazing experience! I did the full checkup including blood work and got my results the same day. I’m so impressed with this pod. The future of healthcare is here; No more waiting for an appointment for annual checkup.

## Frequently asked questions about Forward

### What is Forward?

Forward is a preventative primary care provider that operates doctor's offices and clinics. They utilize technology, including body scanners, real-time blood testing, and wearable data, to build a comprehensive understanding of your health. Your personal doctor then uses this information to create a tailored health plan.

### How does the app help manage my health?

The app integrates with your wearable data and the Apple Health app to provide a complete picture of your health. This data, combined with in-office diagnostics like body scanning and blood testing, allows your personal doctor to design a health plan specifically for your needs.

### Is there a cost associated with using Forward?

The provided information indicates the app itself is free to download and use. However, Forward operates as a primary care provider, which typically involves membership fees or service costs for their medical services. Specific pricing details would need to be obtained directly from Forward.

### What kind of technology does Forward use?

Forward employs advanced technology in its primary care approach. This includes features like a body scanner, real-time blood testing capabilities, and the integration of data from your personal wearables. The app also connects with the Apple Health app.

### Who is Forward for?

Forward is designed for individuals who want to take a proactive and technologically informed approach to their primary healthcare. It's for those who value personalized health plans and want to be in control of their well-being, leveraging data and modern tools.

## Version history (last 5 releases)

### 11.0.6 — 2024-10-24

Bug fixes and improvements

### 11.0.5 — 2024-10-23

Bug fixes and improvements

### 11.0.4 — 2024-10-12

Improvements and Bug Fixes

### 11.0.3 — 2024-10-03

Improvements and Bug Fixes

### 11.0.1 — 2024-09-23

Bug fixes and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*