# Foscam Surveillance Pro — user reviews > 315 indexed App Store user reviews of Foscam Surveillance Pro by The Convenience Factory B.V., rated 3.50/5 from 95 ratings. - Source: https://appshunter.io/ios/app/foscam-surveillance-pro/id373509500/reviews - App overview in markdown: https://appshunter.io/ios/app/foscam-surveillance-pro/id373509500.md - Rating breakdown: 5★ 45 · 4★ 17 · 3★ 4 · 2★ 2 · 1★ 27 ## Newest reviews (16 of 315) ### 4/5 — Useful app *2020-04-27, version 1.77* Straightforward Relatively easy setup Good control of cameras Disappointing they started changing for upgrades ### 1/5 — Help *2020-03-03, version 1.77* This app was working and then all of a sudden it died. When trying to login I found I had to set up a “local” and a “remote”, second login for when I’m not on my own WiFi. The additional logins have now cause all my remote cameras to fail or “reached a maximum” number of logins? Argh. I logged out of everything. I deleted the app. Downloaded it again and they still do not work off of my WiFi. What happened?? The support link does not work. It goes to some stupid China website. About to ask Apple for a Refund. Disappointed. ### 1/5 — Wasted $5 *2020-01-22, version 1.77* The app does not provide a way to contact the developer. It does not view more than one camera at a time. When you ask for help It sends you to a website with no contact. Don’t buy. I need my refund ### 1/5 — Set Up *2020-01-18, version 1.77* I just paid 4.99 for this app because my other Foscam app looses camera contact. This app doesn’t even have a way to scan my camera for WiFi set up. What am I missing??? Foscam apps and cameras can be very unreliable, frustrating and user unfriendly!! ### 1/5 — Limited *2020-01-08, version 1.77* Don’t waist your money. Very limited models for the price. No support. ### 2/5 — Where is the Local Camera Address? *2019-12-31, version 1.77* I had the previous version of this app it was infinitely better. With this version I can only view my cameras with my WiFi off as there is no obvious place to input the local camera address. It appears that during set up you can choose either the Remote Camera Address OR the Local Address. Why not both? For $7 I would hope this would work as seamlessly as the previous version. If you are wondering why this one is rated lower here you go. ### 4/5 — New user *2019-11-20, version 1.77* I had very old Foscam app and it was working perfect on my iPhone. It’s not available anymore and I bought this one. There’s no sound at all. Any help? ### 1/5 — Useless! *2019-07-03, version 1.77* I bought this app in good faith only to discover that it doesn’t work with Foscam’s R2 series of cameras — and 6 of my 9 security cameras are R2 models. At no point in the listing for this app does it warn that it won’t work with all Foscam cameras. That’s kind of basic, isn’t it? I want my money back. ### 1/5 — Waste of money *2019-06-08, version 1.77* I have used several Foscam apps but this is by far the worst. Camera set up is terrible- the camera test shows that my cameras are connected but there are no video feeds Gave up trying in the end and used Foscam pro instead, a much better app ### 1/5 — Não funciona *2019-05-25* Depois de inúmeras tentativas de conexão com uma câmara foscam, modelo FI9816P, o aplicativo simplesmente não conecta!! ### 1/5 — 2019 (May) Update - Not Stable *2019-05-18, version 1.77* Just purchased, waste of $4.99 Developer no longer updates this app Not stable - crashes DO NOT BUY! ### 1/5 — Crap *2019-04-07, version 1.77* Don’t support my camera after paying £4.99 ### 4/5 — Good!!! *2019-03-09, version 1.77* I have 5 Foscam cameras that I monitor when away. This app is perfect for me to check and control from my smart phone. My cameras let me know if they detect motion and this app allows me see what's going on. I can turn on/off or adjust motion detection from the app as well. When on wi-fi you can use the app all you want. I have a limited data plan and taking an occasional look has not been a problem. The one issue I’ve found is the snapshot saving to camera roll does not work. Tells me to allow access to microphone but that option is not available. After multiple attempts to contact them for support I get no response. ### 1/5 — No good for iPad *2019-02-16, version 1.77* Not an iPad version. ### 4/5 — Bien conçue *2019-01-27* Appli facile à utiliser, intuitive. J’en aie essayé d’autres mais je reviens toujours à celle-ci. ### 4/5 — V good *2018-12-16, version 1.77* I like this. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2025-07-24, version 1.77* Unfortunately this app no longer works, camera test show a pass but there’s no video stream. Considering the last up was years ago, this app has been abandoned. ### 1/5 — Support link is invalid *2024-03-15, version 1.77* The app support link is invalid. They ask you to request help before leaving a bad review but the support link is no good. 4.99 for what? I could use some help linking a camera. I’ll update the review if I receive customer support. ### 1/5 — Junk, does not work with any of my Foscams, I want a refund *2021-04-04, version 1.77* Junk, ### 1/5 — No support whatsoever *2021-03-02, version 1.77* The website you are directed to no longer exists. What the heck! 5 bucks wasted. Was goingg to buy the 2.0 but no support forget it. ### 1/5 — Foscam Fl9831P *2020-12-16, version 1.77* Everything work but the setup was not friendly if you go by the search function it require you to reset your camera to default factory. Adding manually work but I didn’t get all the feature that it state on the apps store. Hear what I don’t have. 1. No SDcard function found to setup 2. No playback function 3. No email setup found 4. Basically I have app as viewer only if thought it a paid pro version. ### 1/5 — Disappointed *2020-09-26, version 1.77* I have used this app for years and have been very happy... until today. I have discovered that the app is NOT compatible with the newer Foscam (or Amcrest) cameras; and any attempt to get support lands you on a Chinese marketing site. Apparently the developer has gone under or defunct? It’s disappointing. Now I have to shop for a replacement. If you have any cameras newer than 4 years old, do NOT purchase this program. ### 1/5 — Bad, Bad, Bad *2020-08-06, version 1.77* This has got to be one of the worst apps I ever purchased if I could I would really like my $4.99 back it is worthless ### 1/5 — Total rubbish *2020-06-10, version 1.77* Does not support current Foscam new generation like fi9901ep. ### 1/5 — No landscape IPAD view *2020-05-18, version 1.77* After all this time, when. All others developers are ensuring that their applications runs in landscape on an iPad. Yours still does not - perhaps contributing to your low ratings ### 1/5 — Used to be great... not it’s just garbage *2020-04-07, version 1.77* We’ve had Foscams running on this app since our 5 yo was born. We’ve always had issues with the feed not working on being told that the password or username was wrong or that we’d reached our maximum number of connections (we only have two connections FWIW). You used to be able to just change the last two digits on the http::/ address by 1 number and the problem was easily solved. Previously I would have given the app a 4 star rating but over the last 2 months the connection has been horrendous. I’m lucky if I can open the app and the camera is even working. Tried linking through the help link because (“don’t leave us a bad review, let us help you”) but it goes to a Chinese gambling website. Honestly, it feels like the app is malware now. Is anyone paying attention at Foscam? If your entire company is built in security and cameras how are you not aware that your “help” link redirects to a gambling website? So now I’m back to the old school game of “Name that Cry”. Is my 6 mo stuck in his stomach? Is a limb stuck between the rails? Is he just crying for attention? If I could give the current version if the app 0 stars I most certainly would. Heck, I might just post this review to Foscam products on Amazon to let buyers know that the app that they plan on relying on doesn’t actually work... but hey it’s got a great link to Chinese gambling. ## Most praised reviews (10 highest-rated) ### 5/5 — Best app ever *2020-04-27, version 1.77* Easy to use Must know that you have to add cameras to your router before your able to see them on your phone, instead of getting frustrated and leaving a bad review Call the help desk or go on their website Super easy instructions Have been using this app for over 5 years Keep up the great work ### 5/5 — I have used for years! *2020-02-29, version 1.77* The Foscam Pro app has been great for me. I have many Foscam cameras in two different homes and the app is very reliable for me. I am writing this review on a cruise ship in the middle of the Gulf of Mexico and I can view all my cameras while away from home. I bought a new IPad and was able to add all my different model cameras and have them work. I have used other apps including Foscam’s own app, but I sometimes have problems with the cameras loading so I go back to this app and the previews always work. I recommend this app highly! ### 5/5 — Best IpCam app *2019-10-26, version 1.77* Best IpCam app seen in AppStore ### 5/5 — Super great *2019-07-17, version 1.77* Super great ### 5/5 — Satisfied Customer! *2018-09-12, version 1.77* Very good functionalities, it supports different models and aggregate them into one single dashboard for me. I like the fact that I can view foscam and D-Link cameras with one app! ### 5/5 — Works good for me. *2018-04-24, version 1.77* I’ve been using this App for over a year and have had no issues. ### 5/5 — GOOD *2018-03-14, version 1.77* allowed me to record with sound straight to iphone ### 5/5 — Dave *2018-02-22, version 1.77* Great App highly recommended :),, this app works exactly as I expected,, very easy to set up turning on and off the email notifications works great,, , if you are considering an app for your home surveillance I strongly recommend purchasing this particular app, you won't be disappointed :) ### 5/5 — Cam App *2018-01-29, version 1.77* Great app. Simple to setup & use. Email notification for motion detection a great functionality. ### 5/5 — Great cameras *2018-01-23, version 1.77* We have had these cameras for years. They work great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*