# FourKites — user reviews > 50 indexed App Store user reviews of FourKites by FourKites, Inc., rated 3.90/5 from 200 ratings. - Source: https://appshunter.io/ios/app/fourkites/id1118935533/reviews - App overview in markdown: https://appshunter.io/ios/app/fourkites/id1118935533.md - Rating breakdown: 5★ 131 · 4★ 11 · 3★ 8 · 2★ 13 · 1★ 37 ## What do users think of FourKites? Overall sentiment: negative **Pros** - 👍 Good app - 👍 Works as it should - 👍 Inbound visibility in my pocket - 👍 Very nice app **Cons** - 🐛 App crashes frequently - 🐛 App closes when checking map/stops - 🐛 Login issues/page reloads - 🐛 Tracking data inaccurate/drops - 🐛 Notifications not working - 🐛 Hard to read/predict arrival - 🐛 Auto-logout issues - 🐛 Not user-friendly - 🐛 Visibility not real/poor data - 🐛 Requires multiple attempts to open - 🐛 Outdated UI/Home Screen disliked **Commonly reported bugs** - App crashes when loading tracking map or updating info - App closes when trying to see map pins or stops/notes - Login page reloads and does not log in - Filter closes app before completion - App only shows one stop, not others - Tracking shows trucks zig-zagging or in the ocean - Notifications setting asks to log out - App randomly crashes when opening - App crashes immediately after opening - App crashes when trying to open after update - App crashes when trying to load map - No maps available when opening route - App crashes when looking at location (iOS 16) - App crashes when clicking maps icon - App crashes when trying to load map for delivery - Location crash is back when clicking map icon - App crashes when going to location details - App crashes every time map button is hit - Crashing on map tracking after iOS update - App shuts down when clicking map location button - App crashes when clicking to see map - App crashes as soon as you log in - App crashes when attempting to enter filter criteria - App crashes as soon as you try to open it - App crashes as soon as I open it after working for a year - App crashes after just one use - Crashes at sign in constantly **Most requested features** - Fix app crashes when viewing maps - Improve tracking accuracy and consistency - Fix notification issues - Allow users to stay logged in - Improve ETA accuracy and display - Make app more user-friendly - Revert to old Home Screen design - Show all stops on the route - Fix filter functionality - Display scheduled appointment times ## Newest reviews (16 of 50) ### 3/5 — App Closes When Trying to Check the tracking pins on the map route *2026-07-10, version 3.31* Not sure what happen but I updates the app and now for no reason the app closes if I click on seen the map pins or if I trying to see the stops and just the notes when the trip load has been assigned. Please help me with this issue. ### 2/5 — Filter *2026-05-01, version 3.29* The filter doesn’t work. Every time I try to filter to a specific shipper the app closes automatically before I can even finish putting the shippers name in the filter. Then I have to reopen the app to use it. ### 2/5 — What happened *2024-12-18, version 3.23* App was working for most of the summer, but now it only shows out stop, not any others so we can’t tell where it is. It also barely ever is actually tracking the truck, it’s either not showing at all. Or it shows it zig zagging across a state, and sometimes in the ocean. Please fix ### 3/5 — Harder to read stops *2024-12-01, version 3.23* The last update too all the stops off the route except for yours. Now it looks like there is only one stop when there could be two or more stops on that route. Makes it harder to predicted when a a shipment will arrive. ### 3/5 — Notifications do not work *2024-09-26, version 3.23* The app is ok, not great. When trying to set up notifications, when you click “notifications” on the sidebar panel, it asks if you want to log out. This has been an issue for a long time. The app also randomly crashes when trying to open it sometimes, but that seems to happen far less than it used to. ### 2/5 — Recent update causing crashing issue *2024-06-19, version 3.20* Most recent update is constantly crashing when trying to open app. Eventually it will launch but takes anywhere from 5-20 attempts to launch ### 1/5 — Only thing that’s accurate is the map *2024-01-31* Tracking eta is incorrect and always shows the ETA for the next stop not for your stop. Also does not show the scheduled appointment time. ### 1/5 — Can’t log in *2023-12-25, version 3.15* Try to login but can’t login it’s crashing no response just scrolling ### 1/5 — No maps *2022-10-15, version 3.14* When I open the route it says no maps available. It’s with every update something always goes wrong for IOS I use this for work to track my trucks and are unable to see where they are. Fix ASAP ### 2/5 — Crashes *2022-10-06, version 3.13* App crashes when looking at location, started after I got iOS 16 ### 1/5 — Crashes *2022-10-06, version 3.13* Every time we click the maps icon the app crashes. ### 1/5 — Worthless again *2022-10-05, version 3.13* Again since this last update every time you try and load the map for where your delivery is it just crashes the app again, so for the 2nd time in a year I’m leaving a 1 star rating **Developer response:** Hi, Based on your feedback we have fixed the issue for using Maps. Please update the app to the latest version on Appstore and you should have no issues in using Maps feature. We ll greatly appreciate if you can revise your ratings to appreciate our development team which worked round the clock to solve this issue in shortest time possible. ### 1/5 — Location Crash is Back *2022-10-04, version 3.13* Clicking the map icon for a load causes the app to crash. **Developer response:** Hi, We have an update for you! Based on your feedback we have fixed the issue for using Maps. Please update the app to the latest version on Appstore and you should have no issues in using Maps feature. We ll greatly appreciate if you can revise your ratings to appreciate our development team which worked round the clock to solve this issue in shortest time possible. ### 2/5 — App crashes when you go to location details *2022-10-04, version 3.13* App works but when you go to detail of location it crashes ### 2/5 — Crashes *2022-10-03, version 3.13* The app crashes every time you hit the map button to see where the trucks are located. It did this before earlier this year. **Developer response:** Hi, Based on your feedback we have fixed the issue for using Maps. Please update the app to the latest version on Appstore and you should have no issues in using Maps feature. We ll greatly appreciate if you can revise your ratings to appreciate our development team which worked round the clock to solve this issue in shortest time possible. ### 1/5 — Retail Manager *2022-05-30, version 3.13* Horrible app. It’s not user friendly and does not provide consistent information week to week. Basically useless leaving many businesses in the dark. Not helpful in planning ## Most critical reviews (10 lowest-rated) ### 1/5 — Completely useless *2026-07-25, version 3.31* I’m a freight broker and this app is the bane of my existence it’s so awful. I can only load the tracking data for one load on mobile app and then the entire app crashes anytime I go to load the tracking map or update info on any other loads. Also their other app CarrierLink is so awful as well for drivers. Drivers hate it compared to macropoint and it requires a multi step instruction sheet just to get drivers to understand how to use it. Even with that, half the time it drops tracking mid load. I’ll run macropoint at the same time and it never drops tracking. Don’t have to send any instructions to drivers for macropoint either it’s so easy for them to us compare to this garbage. This company is complete junk!!!!! ### 1/5 — Will not load *2026-06-04, version 3.29* Every time I attempt to log into my account the login page reloads and does not log in. ### 1/5 — Home Screen *2024-08-15, version 3.22* Please go back to the way the old Home Screen please I seriously don’t like the new Home Screen ### 1/5 — Open and Crash Ad Infinitum *2024-07-18, version 3.21* Will you have to open the app 3 times before it works? 5? Maybe even 10 times. ### 1/5 — App won’t Open. *2024-07-05, version 3.20* I have uninstalled and reinstalled several times but app keeps crashing. This started about 2 weeks ago. ### 1/5 — Unusable *2024-06-23, version 3.20* The app crashes immediately after opening. Unusable. ### 1/5 — App Crashes-Can’t Even Open *2024-06-21, version 3.20* This app used to work fine until a couple weeks ago when an update occurred. Now I can not even get the app to open. This is really frustrating because the website is not mobile friendly and without my laptop I am now unable to assign tracking to my loads. ### 1/5 — Trash *2024-06-12, version 3.20* Recent update has made the app unusable and crashes whenever you open it ### 1/5 — Latest version *2024-06-06, version 3.20* Does not load ### 1/5 — Garbage *2024-03-28, version 3.18* The app is pretty good but the “visibility” they are selling is not real. Save your money and save your time. You’ll get better data with honing pidgins and smoke signals. ## Most praised reviews (10 highest-rated) ### 5/5 — Cool app *2026-02-28, version 3.26* It’s good ### 5/5 — Stores *2022-07-27, version 3.13* I need to see two store but not sure how do do that !! Help please ### 5/5 — Good app *2021-11-16, version 3.10* Good app ### 5/5 — Good app *2021-07-15, version 3.8* Good app ### 5/5 — Inbound visibility in my pocket *2020-11-30, version 3.5.1* I use this app to know when tricks are going to arrive. I’m out n the floor all day and having mobile capability is critical for me. App works as it should. ### 5/5 — Crashes *2019-07-12, version 2.7* Worked fine for nearly a year. Today it crashes as soon as I open it. Tried on other devices and reinstalled, still crashes ### 4/5 — ETA *2024-03-21* Where it says eta it only has a green dot the app doesn’t say when the eta is **Developer response:** Hi, Based on your feedback we have fixed the issue for using Maps. Please update the app to the latest version on Appstore and you should have no issues in using Maps feature. We ll greatly appreciate if you can revise your ratings to appreciate our development team which worked round the clock to solve this issue in shortest time possible. ### 4/5 — Works then stops *2022-10-07, version 3.13* Works great till the map portion then the app crashes. ### 4/5 — Good *2021-11-03, version 3.9* Pretty good app. Some times it doesn’t load well or has trucks in the system for a couple days because they don’t get cleared. ### 4/5 — Okay *2021-09-27, version 3.9* Annoying that you have to log in everyday --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*