# Fox Trax — user reviews

> 6 indexed App Store user reviews of Fox Trax by CareCloud Corp., rated 4.30/5 from 475 ratings.

- Source: https://appshunter.io/ios/app/fox-trax/id1384823410/reviews
- App overview in markdown: https://appshunter.io/ios/app/fox-trax/id1384823410.md
- Rating breakdown: 5★ 318 · 4★ 58 · 3★ 39 · 2★ 20 · 1★ 40

## Most critical reviews (6 lowest-rated)

### 1/5 — Slow speed and always not working

*2021-10-08*

App is slow and always seems to not be working. Very frustrating. It’s not consistent.

### 1/5 — Constant Issues

*2020-12-27*

This app has constant issues. It makes things much more difficult than they need to be.  If I can make it through a week without this app giving me a headache I consider it a phenomenal week.

**Developer response:** Hi! We are very sorry to hear about the issues you are facing. We are constantly improving Fox Trax for you to have better experience with it. Can you please submit a feedback through Fox Trax so that can can understand your issue and provide you support or improve Fox Trax for your ease and improve your daily experience with it?

### 1/5 — Slow

*2020-11-13*

The app is very slow and often uses a “loading data screen” which is pre historic.

**Developer response:** Hi. We are very sorry to hear the issues you are facing. We are constantly improving Fox Trax for your better experience. Can you please submit a feedback through Fox Trax or comment here and tell us which of your work is consuming more time so that we can improve it provide a better and fast working solution.

### 2/5 — Active case NOT opening

*2025-06-02*

The active case list does not open anymore when switched to SLC Lead page. it just exits the app instead.

### 2/5 — Slow, poor synchronization, another hoop

*2024-01-06*

I get the concept of visit verification but this app just tries to be and do too much. It also has a confusing integration with Raintree. Sometimes appointments sync, most often they don’t for several hours. It needs a faster “arrival” process for quicker verification of a visit. Also, why not create an Apple Watch app for arrivals too?  So many apps are poorly integrated across all platforms.

### 3/5 — Slow speed

*2021-05-25*

Recently speed has been slow when scheduling appts and also verifying appts.  

Pin locations are not always accurate especially  when patients lives in a large condo community, making visit verifications hard

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*