# FoxCloud — user reviews

> 123 indexed App Store user reviews of FoxCloud by Foxess Co., Ltd, rated 2.40/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/foxcloud/id1512581978/reviews
- App overview in markdown: https://appshunter.io/ios/app/foxcloud/id1512581978.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 3

## What do users think of FoxCloud?

Overall sentiment: negative

**Pros**

- 🚀 Good tool
- 👍 Simple app with lots of useful info
- 👍 Handy item
- 👍 Very good

**Cons**

- 🐛 Broken in February 2026
- 🐛 Functionality missing
- 🐛 Always down
- 🐛 Chocolate tea pot
- 🐛 App stopped working
- 🐛 Pretty hopeless. Not working at all
- 🐛 App ist (fast) unbrauchbar
- 🐛 Unimpressed
- 🐛 Barely usable
- 🐛 Useless
- 🐛 Very poor app
- 🐛 Absolute Rubbish
- 🐛 Doesn't work
- 🐛 Fox cloud just got worse!
- 🐛 Give us some basic controls!
- 🐛 Logout
- 🐛 No solar output
- 🐛 What I want to know is power from solar panels
- 🐛 Rubbish, use Energy Stats instead
- 🐛 Inefficient app- poor control options for optimisation
- 🐛 The app keep showing my device offline
- 🐛 App support contact not working. App not working
- 🐛 Update, late Oct '23: worse!!
- 🐛 Limited use
- 🐛 Poor user interface - again.
- 🐛 Why has this update happened?
- 🐛 Awful app
- 🐛 Clunky and inconsistent
- 🐛 Not very reliable
- 🐛 Nur online nutzbar
- 🐛 One of the worst apps I've used
- 🐛 Wonder if ai have chosen the right product
- 🐛 Péssimo aplicativo
- 🐛 Won't load on my IPhone
- 🐛 Erro de gramática na versão em Português.
- 🐛 Péssimo, não funciona!!!
- 🐛 Não funciona
- 🐛 Needs Work
- 🐛 Login request time out

**Commonly reported bugs**

- Inability to properly manage system after February 2026 update
- Graphs not working in the app
- App stops working after updates
- App shows incorrect information about what is being sold back to the grid
- App sometimes gives data for a different location
- Battery charge status not updating unless you exit and re-enter the app
- Inconsistent data display between app and inverter
- Real-time data updating too slowly (every 5 minutes)
- App logging out users frequently and requiring re-login
- Inability to add inverters or accessories via QR code or serial number
- App not displaying more than 50 sites on iPhone
- Inaccurate feed-in power numbers

**Most requested features**

- Dark mode option
- Advanced analytics dashboard
- Ability to see historical battery charge status
- Option to customize data display and remove irrelevant information
- Ability to set a minimum state of charge (SOC) for the battery
- Ability to see the money generated each day from the solar panels
- Easier to read usage graphs on iPhone
- Ability to reset monthly/daily profit values
- Ability to adjust battery charging times and discharge control

## Newest reviews (14 of 123)

### 3/5 — Funktioniert immer besser, Echtzeitaktualisierung fehlt immer noch!

*2026-04-19*

Macht einigermaßen was es soll. 
Aber bitte: Implementiert endlich eine Echtzeitaktualisierung der Daten! Alle 5 Minuten neue ist absolut nicht ausreichend! Bitte endlich hier nachbessern!

### 3/5 — Functionality missing

*2025-02-26, version 1.50.26*

Since we changed to 2.0 we have lost some of the previous functions such as being able to see the money generated each day from the solar panels. Also the usage graphs aren’t easy to read on an iPhone. Please reinstate these previous functions.

### 3/5 — Much better than v. 2.0

*2025-02-07, version 1.50.26*

PLEASE keep this version available. It is far easier to read, offers more information and gives more remote settings.

### 2/5 — Unimpressed

*2024-11-06*

Recent improvements have made it easier to use but its use is so limited that’s not difficult.
In terms of my EV system, the control it provides is pointless. Settings don’t stick and you can’t set up any intelligent charging other than the simplest function.
Income data is irrelevant in the uk - why can’t this be updated?
Also the app signs you out every day and you have ‘accept the T&Cs’ and sign in every time. Why??
This app has put me off using Fox Ev battery and inverter equipment in future.

### 2/5 — Barely usable

*2024-08-16, version 1.50.22*

The only thing going for it is that it's better than the V2 app. Which is a very low bar. This is over complicated, with a weird sequence of button presses just to get to the pages that show how much solar we're generating and power we're buying. And even that is strange. It seems to log out automatically but without telling us, then still continues to show the display as it had been previously-possible the night before, even- so it could show zero at midday until you log in again. Two stars- it just about works and is better than V2

### 3/5 — Nach Update keine Information

*2024-05-31*

Die App verbindet sich sehr schnell.
Die Angezeigten Daten sind größtenteils konsistent.
Nach dem letzten Update ist alles weg.
Kein Zugriff, keine Daten, nichts.
Da ich nur über die App Zugriff habe ist das echt eine maximale Enttäuschung.

### 2/5 — Poor

*2024-05-03, version 1.50.14*

The app uploaded now it looks nothing like what it supposed to be rubbish has this company not got better app makers ?

### 2/5 — La peggiore del suo genere

*2024-04-01*

Non ha alcuna funzione, tranne quella di vedere la produzione . Si disconnette spesso.

### 2/5 — Nice graphics but not much information

*2024-02-21, version 1.50.9*

Is it possible to just have the info that the Energy Stats app gave before it was made useless by the info sharing from Foxess. I.e what I’ve downloaded to my battery overnight and what I’ve actually generated from my solar panels. Just those two things would make me happy. 😃

### 3/5 — Non visualizza oltre 50 impianti

*2024-02-10*

L’app è funzionale ma se carico oltre 50 impianti di clienti, su iPhone non vengono visualizzati

### 2/5 — Migliorabile

*2024-01-24*

Bisognerebbe avere la possibilità di resettare i valori di utili prodotti per mese o giorno. Sarebbe utile per avere un quadro più chiaro, dopo aver ricevuto gli accrediti.

### 1/5 — Very poor app

*2024-01-07, version 1.50.7*

This is one of the worst consumer apps I have ever seen. Most of the information is geared for a professional user or installer and both the app and webpage where you can also view system info are awful. Reliability is very poor, the system often times out before you can update settings. Needs a massive overhaul. Very disappointed as this is an expensive system.

### 1/5 — Absolute Rubbish

*2024-01-06, version 1.50.7*

App is so unreliable, use the app to set timings for charging of battery, 90% of the time the times out and when you are using a variable rated energy app this really doesn’t help

### 1/5 — Doesn’t work

*2023-12-23, version 1.50.7*

The system was installed in August. Update in November then stopped working altogether. No way of getting it started. Worse than useless.

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken in February 2026

*2026-02-26, version 1.50.26*

What have they done? They’ve made changes in February 2026 and now I cannot properly manage my system!

I cannot set a minimum state of charge (SOC) for the battery. 

Self-use has no minimum SOC setting anymore. 

It’s like they don’t bother testing the updates at all. Who signed off on these updates? I’m losing money daily at the moment.

### 1/5 — Always down.

*2024-12-10, version 1.50.26*

Why is this app never working. For weeks now saying off line. Can’t get any information on how my panels are doing.

### 1/5 — Chocolate tea pot

*2024-11-30, version 1.50.26*

Clever… BUT spent all day running my ASHP and charging car from GRID while 12.8 kWh battery sits there at 99% charged.  WHY?!   I charge battery at night in winter at just 7 p a unit …. But it doesn’t discharge when it’s meant to.  

Yes I rebooted app and whole battery system  🤦‍♂️and updated iOS.

### 1/5 — App stopped working

*2024-11-17, version 1.50.25*

This app updated and since then has shown my system as offline and providing no data at all

### 1/5 — Pretty hopeless. Not working at all

*2024-10-25, version 1.50.24*

It’s was workingish, though incorrect info about what I was selling back to the grid. But then stopped working altogether. Just a blank screen. Have deleted and reloaded. Still blank. Reported it to developers who acknowledged the email. Have never heard from them again. That was a couple of months ago. Useless

### 1/5 — App ist (fast) unbrauchbar

*2024-06-24*

Nach der Installation der App, nur mit Hilfe des Monteurs möglich, der wiederum mit dem Servicemensch mobil in Kontakt war, habe ich zahlreiche schlechte Programmierfehler entdeckt. In heutiger Zeit Aktualisierungen alle 5 min ist eine Zumutung, keine Möglichkeit, den Vk-Preis für Strom einzugeben (wird stumpf auf 1€ festgesetzt!), auf Darkmodus automatisch ab 18 Uhr (???), obwohl noch volle Energie vom Dach kommt(!), Passwortänderung kompliziert, im Personalstamm der App gar nicht möglich (!), Aufbereitung der Daten unleserlich ua Punkte.
Hier sollten mal Profiprogrammierer ans Werk gehen, die sich die App-Programmierung aus Sicht eines Anwenders vorstellen müssen!
Fazit: ziemlich schlechte App, ganz zu schweigen von dem chinesischen Datenklau und einem Dongle (!!!) zur Freischaltung der Anlage (wozu braucht es zur einfachen Stromlieferung einen Dongle???)

### 1/5 — Produzione fotovoltaici

*2024-03-22*

Non è possibile vedere la sola
Produzione dei pannello fotovoltaici.
Occorre fare dei conti e i dati spesso differiscono da quelli mostrati dall’APP

### 1/5 — Programa difícil

*2024-03-07*

Difícil de recuperar senha. Ao usar ele abre a internet e não consegue usar a outra
A pessoa tem que fazer harvard pra poder usar. Deveriam vender cursos só pra aprender a usar isso

### 1/5 — Non funziona

*2024-03-02*

Non consente l’aggiunta di inverter o accessori sia dalqr code che con immissione manuale del n. Seriale. Non consente di aggiungere l’impianto (sito) ma restituisce errore senza specificare cosa sia sbagliato!

### 1/5 — Useless

*2024-01-19, version 1.50.8*

The app is so confusing for non solar experts! Needs so much simplification, change of language used etc. it’s hard to navigate and  doesn’t even tell you straight forward how much energy you have generated and what that has saved you in £!

## Most praised reviews (10 highest-rated)

### 5/5 — Handy item

*2024-11-15, version 1.50.25*

Works great.  Also version 2.0 is handy to set a force charge time at cheap rate through Octopus flux.

### 5/5 — Adequate and informative

*2023-10-25*

Not much to say here, the app works well, shows the stats in an easy to access fashion, provides real time view. 

One thing I’d like to ask to improve is the regular automatic logout. Ideally I’d like the app to stay logged in for at least a week. Currently I have to login every day.

### 5/5 — Great app what are they all moaning about

*2023-09-20, version 1.25.0*

Great app what are they all moaning about, easy to use simple to read - could do with a reorder,  first world problems however, oh no you have to tap a button twice 🤣🤣 easy to read tells me all I need to know. People are so hard to please.

### 5/5 — Von Fox positiv überrascht…

*2023-06-21*

Einrichtung der App hatte seine Tücken. Die graphische Oberfläche ist verbessungswürdig, aber insgesamt die macht App ihren Job. Die gesamte Anlage mit Batteriespeicher und Wechselrichter  macht einen soliden Eindruck.

### 5/5 — FoxESS F4600

*2022-02-27*

App ótimo, fácil instalação e cadastro, mas tem q seguir a risca o manual. Dúvida sobre DADOS EM TEMPO REAL, o gráfico mostra a sua grandeza injetando energia na rede publica, mas o consumo não mostra em nenhum momento. Conforme aviso do site está em manutenção até 14/ março/2022 e para correção desses bugs.

### 4/5 — Seit ein paar Tagen kann ich keine Zeiten zum Laden der Batterie einstellen.

*2026-02-16*

Vielleicht kann hier jemand helfen ? IOS Aktuell, Software aktuell !
Das

### 4/5 — Ein sinnreiches Update ! 🙏

*2024-10-27*

Nach dem Update ist die App schneller, übersichtlicher, moderner. Weiter so!

### 4/5 — Very good

*2024-10-16*

The app does what is required very well. No complaints.

### 4/5 — Simple app with lots of useful info

*2024-09-07, version 1.50.22*

Day one of using this on our PV inverter but I'm impressed by the simple clean interface and comprehensive information. Lose one star because navigating between the different screens isn't as intuitive as it might be. Otherwise it seems great. Easy to use and understand.

### 4/5 — Mr Mitchinson

*2024-06-20, version 1.50.19*

Any reason why the graphs aren’t working in the app?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
