# FoxCloud2.0 — user reviews

> 383 indexed App Store user reviews of FoxCloud2.0 by Foxess Co., Ltd, rated 4.80/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/foxcloud20/id6463845509/reviews
- App overview in markdown: https://appshunter.io/ios/app/foxcloud20/id6463845509.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0

## What do users think of FoxCloud2.0?

Overall sentiment: neutral

**Pros**

- 🚀 Responsive and quick updates
- 👍 Visually appealing and intuitive
- 🔋 Detailed battery information
- 💡 Useful AI-powered features

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Unreliable connectivity and offline issues
- 👎 Overly complex and confusing UI
- 🔍 Lack of clear instructions and documentation

**Commonly reported bugs**

- Incorrect power flow and energy data
- Disappearing settings and schedules
- Unreliable widget and push notifications
- Login and account issues

**Most requested features**

- Customizable dashboard and data views
- Improved scheduling and automation options
- Export data functionality
- Seamless integration with smart home devices

## Newest reviews (17 of 383)

### 3/5 — Would be great if it worked consistently

*2026-08-22, version 2.2.22*

The app looks nice and functions well, when it works. I'm getting constant "Plant does not exist or was not created by this account" errors when trying to access any page. Refreshing a few times appears to fix it, so it doesn't actually seem like a permission error. Please resolve this issue!

Other than that, the ability to set a max discharge rate from the grid would be nice, as with an EV and home battery charging, with an AC on nears the 63A limit for most single-phase Australian homes.

### 3/5 — Password

*2026-08-10, version 2.2.21*

When we first had this app it was working ok showing all my readings, now it’s asking me for a password ! I have no knowledge of using one from the beginning, so l cannot open the app up , and can’t move forward

### 3/5 — App

*2026-08-07, version 2.2.19*

Be careful when adding a tarif plan as data collected with an incorrect plan cannot be removed which will affect all future data.

### 3/5 — Mode scheduler seems arbitrary

*2026-08-06, version 2.2.19*

Not had this Fox ESS battery for very long.  It seems that from other comments on forced charging has vanished and other says it’s moved to mode scheduler.  Followed the instructions to the letter and it still won’t work.  Ironically the manual mode by selecting back up works and this is dependent on me waking up early and remembering to toggle between self use and back up.  Hence the title on mode scheduler as arbitrary, it says it on the screen but not actually doing it in action.

### 2/5 — Mode Change takes 30 mins to activate

*2026-07-28, version 2.2.19*

As mode change takes 30 minutes to activate(why), one loses the opportunities to charge and discharge to reduce the energy cost.

### 3/5 — Force discharge needs fix

*2026-07-24, version 2.2.18*

The force discharge description was updated to say that it switches to self use after it reaches the %SOC threshold, but it still does not and therefore grid import occurs until the time period ends.

### 3/5 — Home(I) - Confusing

*2026-07-19, version 2.2.18*

Home(I) value is pretty confusing. 
Shouldn’t it reflect current home consumption?
Why it is negative sometimes? It is intimidating when it is fluctuating between. -ve and +ve value. Hope you would address this asap. Thanks

### 2/5 — Not user friendly

*2026-07-17, version 2.2.18*

It's too techy and not easy to set up with your existing suppliers tariff. Should be overhauled.

### 2/5 — Fox cloud2 latest-update

*2026-07-16, version 2.2.18*

App works well data supply takes some getting used to  data analysis could be more user controld.
The big bug that needs to be fixed is the refresh time from inverter to the cloud and back to app 30 min + round trip in uk” why not include a direct Wi-Fi link to inverter to app” I have consulted with fox direct they looked at my inverter Wi-Fi dongle and app and say it’s all updated yet we still have a 30min round trip.

### 3/5 — Was Working Fine but….

*2026-07-12, version 2.2.18*

Installed the App to monitor Solar Power Generation for my home. Initially worked well but now the illustration shows power from The Grid when I’m actually sending it in the opposite direction direction and it’s not showing how much is being generated by the roof panels. Temporary? I do hope so as I’m relying on it to claim back from my energy supplier.

### 1/5 — Display issues again

*2026-07-11, version 2.2.17*

Yet again the display issue has reared its ugly head
Completely messed up for an iPad 
This company appear to undertake no beta testing and checks before releasing both app updates and hardware updates

### 1/5 — Won’t even allow me to register. Rubbish app.

*2026-07-10, version 2.2.17*

Just bought solar power and need to use this app and it won’t even send me a registration email. What a load of rubbish.

### 1/5 — Continuing to drop out on my iPhone 15.

*2026-07-06, version 2.2.17*

The app. is almost useless as every time a try to use it the app drops out and I have to re-log in.  Tried uninstalling and re-installing. No change.  The previous versions worked fine, now it is useless for monitoring our solar production.  We had our solar installed 2 years ago.

### 2/5 — Variable function

*2026-07-05, version 2.2.17*

When it works it’s fine but after updates the App often won’t connect. Very frustrating.

### 2/5 — Geht so

*2026-07-02*

Prinzipiell ist die App wenn sie denn funktioniert gar nicht mal so verkehrt ist bestimmt auch noch deutlich Luft nach oben. Aber bekommt endlich mal eure Updates oder im Allgemeinen die App auf die Reihe, damit sich nicht immer der Shelley entkoppelt. Nach jedem Update dauert es mehrere Tage, bis beide wieder synchron laufen. Tagelang kann man nicht sehen wie viel reinkommt oder rausgeht. Das ist einfach nur nervig.

### 1/5 — Good when it works

*2026-07-02, version 2.2.17*

Good app, with relevant functionality. But it frequently does not connect (displays offline), and since v2.2.17, I’ve not been able to connect at all, despite deleting/ reinstalling.
Please can stability be prioritised?

### 3/5 — Mit einigen Schwächen

*2026-07-02*

Hatte vor einiger Zeit versucht die maximale Akkuladung einzustellen. Diese Funktion gab es damals leider noch nicht.
Jetzt habe ich diese Möglichkeit entdeckt. Funktioniert aber leider nicht. 80% bei „system max soc“ eingestellt und gespeichert, heute ist der Akku wieder zu 100% voll.
Ich wollte den Akku im Sommer schonen, Strom gibt’s genug. Doch leider funzt das nicht!

## Most critical reviews (10 lowest-rated)

### 1/5 — AI nobody asked for and offers no value

*2026-09-01, version 2.2.23*

Someone at Fox has heard about AI and thought you better stick a permanent button in the way, on my home screen even though it offers zero value to customers. 

Remove that stupid fox icon from my screen. 

Don’t stick an AI chat bot that nobody wants in the first place.

### 1/5 — Recent upgrade destroyed app

*2026-08-31, version 2.2.23*

For me, I liked to see how each panel array was doing. Prior to the latest update, it was easy to check the generation. After the update, it becomes much harder to go into detailed parameters. It also doesn’t get updated for ages. The app used to be fine before. Please revert it back to where only 3 clicks were needed to check detailed parameters which was also updated more frequently.

### 1/5 — Not working

*2026-08-30, version 2.2.23*

App useless more times than useful… what more can I say

### 1/5 — Jiggered

*2026-08-26, version 2.2.23*

This app doesn’t open anymore today. Please fix it. Thanks

### 1/5 — App update doesn’t work with iOS 15.8.8

*2026-08-24, version 2.2.23*

App updated and doesn’t work on my iPad which is used as home control system :-(. App keeps crashing, been rebooted, reinstalled etc.

### 1/5 — Always Chang to discharge priority by itself

*2026-08-12, version 2.2.21*

It is not acceptable, the APP always force the battery discharge accidentally.

### 1/5 — 调度模式出错

*2026-08-01, version 2.2.19*

最近的两个版本“调度模式”达到充电截止之后，不会切换回自发自用，会一直使用市电 —— 虽然界面还显示充电到了会切换回自发自用，但最近的版本不知道为什么把原来这个正确的功能改错了

### 1/5 — Great

*2026-07-27, version 2.2.19*

I’ve found this app to be really useful, but you do need to ensure your firmware is up to date to ensure it works properly.

### 1/5 — Currently rubbish

*2026-07-21, version 2.2.18*

As other people have said cannot charge batteries from grid at times required to be off peak
Also has been plagued with glitches recently of not working 
Please put back to how it was a year ago so it will work for everyone

### 1/5 — Now only suitable for iPhone

*2026-07-17, version 2.2.18*

Compatibility with iPad MEANS OPERATION IN LANDSCAPE MODE also. Apple Inc. therefore app producers don’t seem to understand this !!

## Most praised reviews (10 highest-rated)

### 5/5 — Just keeps getting better

*2026-08-05, version 2.2.19*

This app has come a long way since I first started using it. The app refresh now updates in seconds, close to a real time view of parameters.The functionality, and graphics are excellent. The addition of the Sankey flow diagram is a great way to quickly understand where the energy in the system is flowing. My foxess battery, inverter and EV charger integrate perfectly. Can’t think of anything I would change. Thanks to the devs for the continuous improvement.

### 5/5 — Sehr gute und schnelle Einrichtung

*2026-08-02*

Die Anlage ließ sich schnell und unkompliziert über die App einrichten. Auch die Integration in Home Assistant über Modbus hat auf Anhieb einwandfrei funktioniert. Selbst die Nulleinspeisung arbeitet zuverlässig. Klare Empfehlung – top! 😊

### 5/5 — Tut was sie soll!

*2026-07-26*

Die anfängliche Einrichtung des Wechselrichters ist etwas gewöhnungsbedürftig, aber danach funktioniert eigentlich alles wie es soll.
Ich habe allerdings auch nur den WR in Betrieb, ohne Speicher/Zähler/usw.
Es erfolgen regelmäßige Updates, d.h. hier wird auch weiter entwickelt.
Ich bin mit der Gesamtlösung zufrieden.

### 5/5 — Superb

*2026-06-13, version 2.2.15*

Complex transformed . Used to be glitchy but now brilliant. The mode schedule is superb. Can set my timings to charge and discharge multiple times during the day in a clear and easy to manage way . Well done developers . Took something issues but I love it now

### 5/5 — FoxCloud2.2.12

*2026-05-13*

Meiner Meinung nach ist das eine sehr gute App geworden. Hier ist alles zusammen gefasst und auch übersichtlich gestaltet, was ich für wichtig halte.
Danke den Entwicklern für die Reaktion auf die Kritik.

### 5/5 — Essential app

*2026-05-12, version 2.2.12*

Great app to understand how your solar solution is working.
Once setup there’s no need to tweak , great way to maintain awareness of your electric consumption

### 5/5 — Great app - use it every day

*2026-05-12, version 2.2.12*

Really enjoy using this app for our solar and storage project

### 5/5 — Prima Update

*2026-05-11*

Mit diesem Update hat diese App richtig gewonnen.

### 5/5 — Works amazing

*2026-05-10, version 2.2.11*

Lot of data available, easy to use and good looking interface! What else to ask! Spot on!

### 5/5 — FoxCloud

*2026-04-12*

Macht alles, was es soll und man will. Viele ausführliche Infos und Aufstellungen.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
