# FoxNote - AI Note Taker — user reviews > 23 indexed App Store user reviews of FoxNote by Faliane Ltd., rated 4.50/5 from 341 ratings. - Source: https://appshunter.io/ios/app/foxnote-ai-note-taker/id6742171260/reviews - App overview in markdown: https://appshunter.io/ios/app/foxnote-ai-note-taker/id6742171260.md - Rating breakdown: 5★ 284 · 4★ 10 · 3★ 5 · 2★ 3 · 1★ 39 ## What do users think of FoxNote? Overall sentiment: negative **Pros** - 👍 Great for ADHD note-taking - 📝 Full transcript and summary - 🎯 AI prompt for structured outlines - 🚀 Accurate transcription - 🌍 Translation into any language - 💡 Summary feature saves time - ✅ Organized and easy to use - ✨ Flawless design and functionality - 💯 Best productivity tool - 🎥 YouTube summary is great - 👍 Amazing meeting note taker **Cons** - 💸 VERY overpriced paid version - 🔒 Data privacy concerns - 💸 Charged after cancellation - 💸 Not eligible for refund - 💸 Scammy app - 💸 Charged for free trial - 💸 Expensive weekly charges - 🐛 Inconsistent performance - 🐛 Malfunctions every other time - 🐛 Not working after update - 🐛 Files not uploading - 🐛 "Something went wrong" error - 🐛 Only gets a few words - 🐛 Does not transcribe - 🐛 Translated to German unexpectedly - 🐛 Does not record or upload files **Commonly reported bugs** - Paid version is overpriced - Charged after cancelling free trial - Not eligible for refunds - App does not transcribe YouTube videos - Servers appear to be crashed - App is not working - Files are not uploading - "Something went wrong" error message - Inconsistent performance (malfunctions every other time) - Translation errors (e.g., German) - Does not record or upload files - Transcription accuracy issues (few words only) **Most requested features** - More affordable pricing options - Clearer pricing structure - Improved customer support responsiveness - Reliable transcription for all video types ## Newest reviews (4 of 23) ### 1/5 — Not working notes not uploading *2025-05-05* APL is not working after update on 5/2/25. Pic attached **Developer response:** Dear User! Thanks for donating your time to  write the feedback. We truly regret the inconvenience caused by the recent server errors that impacted our service.  Our goal is to ensure a positive user experience and we understand how disruptive this can be and  apologize for any dissatisfaction you may have encountered. Please know that we are actively working to enhance our systems, and we are confident in our ability to provide you with a seamless experience moving forward. We are dedicated to ensuring that such issues do not arise in the future. We are pleased to inform you that our team has successfully resolved the issue. Please update the application to the latest version (1.5.1) and kindly let us know if everything is working  smoothly. Your feedback is invaluable to us. Thank you for your understanding and ongoing support. Best regards, AI Note Taker - FoxNote Support Team ### 1/5 — “Something went wrong…” *2025-05-01* This app does what it’s supposed to every other time. Every other recording it malfunctions and says, “something went wrong during processing” It’s not consistent. **Developer response:** Dear User! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us. To address your concerns and resolve the issue you've encountered, we kindly ask you to contact our support team via e-mail support@ai-note-taker.app. They will throughly investigate the situation and work towards a satisfactory resolution. Best regards, AI Note Taker - FoxNote Support Team ### 1/5 — Not as advertised and will charge you for the free trial *2025-04-19* I selected the free trial just to see how this app worked and the app charge me $38. I reached out to the company of this app and they have not refunded my money. Please don’t download. It seems to be a scam. **Developer response:** Dear User! We appreciate you bringing this matter to our attention. After reviewing our analytical system, we do not see any record of a charge of $38 on your account. We have already written to your e-mail and kindly asked you to send us a screenshot of the bill and details of your subscription confirming that the money was withdrawn specifically by our company . We are still awaiting this information, and once we receive it, we will be able to look into what may have occurred in your case. Unfortunately, without these details, we are unable to investigate the matter. Please send us the requested information at your earliest convenience so we can assist you further. Thank you for your understanding. Best regards, AI Note Taker - FoxNote Support Team ### 1/5 — Doesn’t work *2025-03-04* It isn’t efficient and only gets a few words **Developer response:** Dear User! Thank you for sharing your experience with us. We'd love to hear more about it and work together to find a solution. Could you please email us via support@ai-note-taker.app with more details so we can discuss further and fix? We appreciate your feedback and look forward to hearing from you soon. Best regards, AI Note Taker - FoxNote Support Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Price *2026-05-16* The paid version is VERY overpriced. **Developer response:** Hi there! Thank you for sharing your feedback with us. We truly appreciate your honesty and understand your concerns regarding the pricing of our application.  It's important to us that users see value in our app. We strive to provide value through our features and services, and your input helps us identify areas for improvement. We recognize that pricing can be a sensitive topic, and we are continuously evaluating our subscription models to ensure they align with the needs and expectations of our users. Your feedback is vital in this process. If you have any further suggestions or if there’s anything we can do to enhance your experience, please feel free to reach out. We are here to listen and assist you. Thank you for your understanding. Best regards, FoxNote - AI Note Taker Support Team ### 1/5 — Not free *2025-12-11* Fork over data privacy rights for the ability to pay for a free service, bad app. **Developer response:** Hi there! Thank you for taking the time to express your views. To ensure the smooth operation of the app, a free trial or an active subscription is required. As part of this process, Apple asks users to add a valid payment method to their Apple ID. This is a standard App Store requirement and isn’t something we’re able to modify on our end. Please let us know if you have any questions — we’re happy to help. Kind regards, AI Note Taker - FoxNote Support Team ### 1/5 — Did not work as marketed *2025-11-02* This app was marketed as a note taker, yet it would not allow me to upload the content and then I canceled the free trial. After cancellation, I was charged for the app and then was told that it was not eligible for a refund, even after speaking to the customer service supervisor through Apple. This feels like a scam and I just want my money back. **Developer response:** Hi there! Thank you for being willing to share feedback. We completely understand how disappointing and frustrating this situation can be, and we’re truly sorry for any inconvenience this has caused. Since your subscription and payment were processed through Apple, we are limited in the actions we can take regarding refunds on our end. In these cases, Apple manages all billing and refund requests directly. We recommend reaching out to Apple Support once more, as they may be able to provide you with further options or clarify their specific refund policies. Apple Support has access to all the necessary information to assist with payment issues related to your subscription. If there’s anything else we can do to support you or if you have any other questions, please let us know. We’re here to help in any way we can. Best regards, AI Note Taker - FoxNote Support Team ### 1/5 — Doesn’t work *2025-10-26* I purchased annual membership because I’m interpreter at church, and it doesn’t transcribe YouTube videos. Says link is wrong, but link is correct. I tried to connect support but couldn’t send my message as well Please refund me **Developer response:** Hi there! Thank you for being willing to share feedback. We’re truly sorry for any inconvenience this situation might have caused you. Unfortunately, we’re unable to manage your account or process a refund directly on our end, since all previous transactions are handled through Apple. We understand how important this matter is to you, and we genuinely appreciate your patience and understanding. To assist you further with your refund request, we kindly recommend reaching out to Apple Support, as they have access to your payment information and are best equipped to help. If you have any questions or need additional support from our side, please don’t hesitate to let us know. We're here for you and happy to help in any way we can. Best regards, AI Note Taker - FoxNote Support Team ### 1/5 — Not working keep blinking only *2025-10-14* It’s not working at all. Looks like their servers are crashed already. RIP. **Developer response:** Hi there! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us. To address your concerns and resolve the issue you've encountered, we kindly ask you to contact our support team via e-mail support@ai-note-taker.app. They will throughly investigate the situation and work towards a satisfactory resolution. Best regards, AI Note Taker - FoxNote Support Team ### 1/5 — SCAM. Don’t bother getting this app. *2025-10-06* Of course I am not the first one that this app scams, Upon reading the reviews I see that other people have gone through the same. Don’t even bother downloading this app. (September 21)I downloaded this app I only wanted to try it out and I did the 3 day trial right after not even minutes had passed which I went and cancelled it. Thought everything was okay. Then , October 4th I was charged $7.99. When I had cancelled the 3 day trial literally the same day I did the trial. Beware of this scammy app. It honestly concerns me that they will continue to scam me. **Developer response:** Hi there! Thank you for taking the time to bring us your feedback. We sincerely apologize for the inconvenience you've experienced. It's disheartening to hear about the unexpected charges you have faced.  To address this issue promptly, please contact our support team  via e-mail support@ai-note-taker.app explaining the situation in detail. In most cases, when a free trial is canceled on the same day, the charge may be related to another app or subscription, not ours. We will work with you to clarify and resolve this situation. We appreciate your patience and your feedback, as it helps us improve. AI Note Taker - FoxNote Support Team ### 1/5 — Waste *2025-09-25* Doesn’t transcribe **Developer response:** Hi there! Thank you for taking the time to bring us your feedback. We're sorry to hear you're having trouble with transcription in AI Note Taker. When there's no transcription, there could be several reasons for this—for example, the audio might be badly recorded, the file could be corrupted, there may be too much background noise, or there could have been a technical problem during processing. If you've checked these possibilities and you're still experiencing issues, please reach out to our support team via e-mail support@ai-note-taker.app . We're here to help and want to make sure you have the best experience possible. Kind regards, AI Note Taker - FoxNote Support Team ### 1/5 — Too expensive *2025-09-15* Charges by the week. **Developer response:** Hi! We appreciate your feedback about the pricing structure. It's important for us to hear your thoughts on value. Thank you for sharing your perspective; it helps us understand what matters most to our users! AI Note Taker - FoxNote Support Team ### 1/5 — DOESN’T WORK *2025-07-04* I paid for the app and it’s not recording anything or uploading files. I get a message that says Provide Text. No response from tech support. **Developer response:** Hi there! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us.  We’re very sorry for any frustration caused by not receiving a prompt response from our tech support. Please note that sometimes our replies may not reach your inbox right away due to email delivery issues—such as emails going to your spam/junk folder, or technical problems with email providers. Additionally, at times of high support volumes, our responses may take a little longer than usual. We want to assure you that we care about resolving your issue and are working to assist every user as quickly as possible. Thank you for your understanding and patience. Kind regards, AI Note Taker - FoxNote Support Team ### 1/5 — Fraud App *2025-06-09* This is a fraud app. Stay away from it. They would tell you that you can cancel. The link to cancel does not exist. When you send message to their contact us no one would respond. The would just be deducting money weekly from your account. They took £6.99 weekly from my account, even though they claimed that it was for a month subscription. Refund my money **Developer response:** Hi there! Thank you for taking the time to update your review. It is very important to us. Please, be sure that we treat each of our customers as the highest value and always provide a response to each request. We kindly ask you to check your e-mail spam folder. Our e-mails could have occasionally got there. If you don't find them - please repeat your request via e-mail support@ai-note-taker.app. Meanwhile, to cancel your subscription, open your device's Settings, tap your Apple ID at the top, select Subscriptions, find our app, and tap Cancel Subscription to confirm. For more details, please visit Apple’s official support page. Kind regards, AI Note Taker - FoxNote Support Team ## Most praised reviews (9 highest-rated) ### 5/5 — Must Have *2026-05-03* 13 pages of notes for one chapter isn't normal. “Stratigues for note taking with ADHD”, FoxNote popped up… 4 months later, huge improvement with reading assignments! I love how there is a full transcript and summary. If FoxNote misses information specific to an assignment, I get it from the transcript. AI Prompt I use: “Act as a professional notetaker. Take the following transcript and organize it into a structured outline with clear headings, bullet key points and a separate list of action items of important terms to remember.” Does the job. **Developer response:** Hello grrPolarbear! It's fantastic to hear how much the app has positively influenced your note-taking and reading journey. Your AI prompt is a great strategy for creating structured and actionable outlines, and we're thrilled that the transcript and summary features have been beneficial for you. We truly appreciate you sharing your experience! If you have any more detailed feedback or if there's anything specific you'd like to discuss, please don’t hesitate to reach out to our in-app support. We’re here to help. Kind regards, FoxNote - AI Note Taker  Support Team ### 5/5 — Read this review before you buy *2025-10-31* It says in app purchases in the description but nothing about this app is free. It cost $69 a year, but if you click the X on the screen that is trying to charge you that amount, it will take you to a screen that allows you to get the app for $40 for the first year. If you click the X on the screen, you are admitted to the free version which has fewer bells and whistles. **Developer response:** Hi there! Thanks for donating your time to write the feedback. We’d like to clarify that AI Note Taker offers a 3-day free trial, during which you can use all the features of the app. After the trial ends, you can continue using the app with one of the subscription plans. Please note that the free version has a limited number of notes you can create, so upgrading allows you to unlock the full functionality. Subscription pricing may vary depending on your country or App Store region. We appreciate your input and hope you continue enjoying creating notes with AI Note Taker. AI Note Taker - FoxNote Support Team ### 5/5 — WOW!! Total game changer! *2025-08-12* I use this app for all my work meetings and honestly, I don’t know how I managed without it before. The transcription is super accurate, even with different accents or when people speak fast. It can translate the text into any language in seconds — perfect for working with international teams. The summary feature is pure magic, saving me tons of time by turning long discussions or documents into short, clear notes. You can record right in the app or upload audio, and everything is organized so well. The design is clean, easy to use, and just works flawlessly. Huge thanks to the creators — this is easily one of the best productivity tools out there! 🙌👏 **Developer response:** ​Hi Dan_0794! We're deeply touched by your heartfelt message about our app's impact on you. Feedback like yours inspires us to continually improve and push the app to new heights. We're thrilled you're having a great experience and would be grateful if you could help spread the word by sharing our app with your loved ones. Sincerely yours, AI Note Taker - FoxNote Support Team ### 5/5 — Message *2025-06-07* Cor 1 **Developer response:** Hi CHL100 ! We want to express our deep appreciation for your feedback and support. Your high rating has made a big difference in our life. We feel so grateful for the review you have done for us. Thank you.  Sincerely yours, AI Note Taker - FoxNote Support Team ### 5/5 — Newsletter *2025-04-16* Note to Residents that voluntary movement is vital to their health **Developer response:** Dear Katehuti! We’re so happy that your experience matched your expectations. Your support is priceless to us, thank you. Have a wonderful day. Sincerely yours, AI Note Taker - FoxNote Support Team ### 5/5 — Amazing *2025-04-13, version 1.3* I’ve searched for the best meeting note taker- this is it!! Also YouTube summary is great ### 4/5 — Good app please keep features coming *2026-06-15* Provide more features like bulk delete, viewing previous record recordings transcript while currently recording a new one **Developer response:** Hello Californiasunshine21! Thank you so much for updating your review and for increasing your rating. We're delighted to hear that you're enjoying the app. We also greatly appreciate your thoughtful suggestions. Features such as bulk note management, access to previous transcripts while working with recordings, and improved multitasking capabilities are valuable ideas that can help make the app even more efficient for users with large note libraries. We've shared your feedback with our product team for consideration. While we can't promise a specific timeline for new features, user suggestions play an important role in shaping future updates. Thank you for your continued support and for helping us improve the app. Kind regards, FoxNote - AI Note Taker Support Team ### 3/5 — Something went wrong *2025-05-06* App started off good I was able to get my audio transcribed then after a couple days, my files were not uploading. “something went wrong. Try again” kept appearing after trying again all day. **Developer response:** Dear User! Thanks for donating your time to  write the feedback. We truly regret the inconvenience caused by the recent server errors that impacted our service.  Our goal is to ensure a positive user experience and we understand how disruptive this can be and  apologize for any dissatisfaction you may have encountered. Please know that we are actively working to enhance our systems, and we are confident in our ability to provide you with a seamless experience moving forward. We are dedicated to ensuring that such issues do not arise in the future. We are pleased to inform you that our team has successfully resolved the issue. Please update the application to the latest version (1.5.1) and kindly let us know if everything is working  smoothly. Your feedback is invaluable to us. Thank you for your understanding and ongoing support. Best regards, AI Note Taker - FoxNote Support Team ### 2/5 — Bad *2025-09-28* It translated half of the video I uploaded so I went in and cut the video in half to get the other side and it gave it to me in German??? **Developer response:** Hi there! It seems the translation feature didn’t work as you expected, and we appreciate you sharing your experience. If you received a partial transcript and wrong language, it could be related to the quality of the recording, an incomplete or poor-quality file, or recording from a distance that prevented the API from capturing everything. We recommend checking your recording’s quality and, if possible, recording closer to the sound source and resend this audio file if possible again for better results. We encourage you to provide more details through the in-app support so we can better understand the issue. Thank you for your feedback, and we hope to enhance your experience. Kind regards, AI Note Taker - FoxNote Support Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*