# FoxPlay Casino : Slots Games — user reviews > 119 indexed App Store user reviews of FoxPlay Casino by Mashantucket Pequot Tribal Nation, rated 4.70/5 from 11,820 ratings. - Source: https://appshunter.io/ios/app/foxplay-casino-slots-games/id1639069501/reviews - App overview in markdown: https://appshunter.io/ios/app/foxplay-casino-slots-games/id1639069501.md - Rating breakdown: 5★ 9,843 · 4★ 1,289 · 3★ 467 · 2★ 83 · 1★ 138 ## What do users think of FoxPlay Casino? Overall sentiment: negative **Pros** - 👍 Great customer service - 👍 Fun casino experience - 👍 Variety of games - 👍 Enjoyable slots **Cons** - 🐛 Frequent crashes and freezes - 🔒 Poor customer support and lack of communication channels - 💰 Unfair payouts and low coin earnings - 🤔 Confusing progression system and unclear VIP levels - 🔄 Daily bonus and hourly rewards are disappointing **Commonly reported bugs** - Bonus plays getting cut short and not receiving rewards - Losing all progress and coins after app updates - Accounts getting reset to day one - Inability to open support tickets or contact customer service **Most requested features** - Bring back tournament games - Improve daily bonus and hourly rewards - Provide more ways to earn coins without purchasing - Offer a better loyalty program and VIP system ## Newest reviews (10 of 119) ### 3/5 — App issues *2026-04-02, version 1.43* You recently did an update on this app and now it won’t open on my iPad. I click on it it will blink and close. No problems with any of my other apps every other window will open just not the fox play. I shut down and restarted my iPad but it did not help. Could you please look into it. ### 2/5 — Disappointed because made a mistake and took away —>90 million points from me—leaving me with *2026-02-08, version 1.42* Some days are better but loss of such an amount is very disappointing (26 million left!) ### 4/5 — Benefits level *2025-06-24, version 1.35* I’ve been playing for a few years and, like any games, sometimes I win, sometimes I lose. No problem there. I am on Level 510 at Benefit level Bronze. I have been at Bronze for a very long time. How much do I have to play to get from Bronze to Silver? I asked support a while back and the person that answered seem to think I was talking about my in-casino player’s card. Thanks for any info you can give me (and others). ### 1/5 — You don’t win *2025-06-06, version 1.35* You would think since you’re not winning real money that you’ll win. You buy 240m coins for $100 and it goes quick. I played betting $2m a spin and not once in the whole time did I win free games. On some games when you get free spins, you don’t win anything. You would think it takes so long and mucho money to get free spins and you don’t win anything. They should ease up and allow you to win. Your best bet is go to a real casino and win real money. It’s setup for you to lose and keep buying coins. ### 1/5 — SCAM *2025-06-02, version 1.35* I had to delete this app. There was almost $1000 in fraudulent charges made which I did not approve nor did I play. I appealed to Apple and they denied my refund and all I want is my money back! I don’t understand what is going on here! ### 3/5 — Harts *2025-03-11, version 1.31* Not enough harts ### 2/5 — Could be the best with one huge exception *2025-01-28, version 1.27* I’ll start with what makes the gameplay good. It offers all type of casino games from slots to table games to keno and bingo. App is well designed to preserve your balance. However the HUGE negative is the rewards program. Unlike the MGM related casino apps, you cannot really grind it out for rewards. You can play every day for a month and not be promoted for VIP rewards. Compared with the MGM related apps, you cannot get any real value for rewards without spending money. It’s too bad because the casino experience is much better yet the rewards are almost non existent. If the rewards were on par with the MGM apps then that would prevent me from traveling to Las Vegas instead of CT. Please enhance the rewards portion. ### 1/5 — Scam *2025-01-12, version 1.27* Got a few bonuses when just signed up. Ever since not a single bonus. Really??? I guess winning a lottery seems easier than get a bonus or win something on this app. ### 5/5 — Fox Play *2024-12-27, version 1.25* Your games are great ### 1/5 — NOPE *2024-12-06, version 1.25* Deleted within 10 minutes. No coins left. $50k to start with plus a bit extra for idk what. No big wins, no bonus won. Nothing different from all the other junk slots apps that want our REAL MONEY. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not fun *2026-07-17, version 1.44* Impossible to get any bonuses ### 1/5 — Wow, pretty lame *2026-07-12, version 1.44* Lame lol. Out of money in 3 spins, zero bonuses. Deleted after 20 seconds of use 😂 ### 1/5 — No response to chat and email *2025-12-13, version 1.40* Rec’d email about a sweepstakes win and responded within timeframe to receive $100 credit for slot play. Opened up a chat and also emailed to ensure my response was received and never rec’d my winnings or response to my chat or email. It may be time to delete my account and move on to another app. VERY disappointing! ### 1/5 — Scam *2025-12-11, version 1.40* Got a few bonuses when just signed up. Ever since not a single bonus. Really??? I guess winning a lottery seems easier than get a bonus or win something on this app. No matter how you play, you always lose!!! ### 1/5 — Horrible app *2025-11-28, version 1.40* Terrible payout ### 1/5 — Rotten casino!!!! *2025-11-08, version 1.40* By far the worst casino on this planet!!! Doing everything I can to promote Foxooods as rooted cheats!!! The most volatile slot games! Freaking horrible! Stay away people!!!! ### 1/5 — Doesn’t work. Games won’t start *2025-11-08, version 1.40* None of the games will ever load. I can get to the main screen and select a game but it just hangs loading the games at 50%. ### 1/5 — Scam *2025-09-15, version 1.38* Got a few bonuses when just signed up. Ever since not a single bonus. Really??? I guess winning a lottery seems easier than get a bonus or win something on this app. No matter how you play, you always lose!!! ### 1/5 — Missing coins *2025-08-22, version 1.37* I updated this and lost almost 2Trillion coins. My balance was 1,900,000,000,000 on the game it is 1,900,000M. I updated and the M disappeared, leaving me with 190 billion. They refused to acknowledge and return coins. It is in my game history. They said they looked and can’t see it. I believe they found it and won’t return coins. What a rip off this is. ### 1/5 — Enjoyed now not so much *2025-08-03, version 1.37* So I downloaded your app and really enjoyed playing it until tonight. I purchased over 50 dollars us in credit packs because the game I was playing on the slots portion called wild wolf run had the mini, minor, major, and mega building up. It started at 5 on the mini and minor, 5 on the major and 100 on mega. I had built the mini to 32, the minor to 19, major was still at 5. And then the game crashed due to the app malfunctioning and all of the built up levels were back to 5. I want a refund for the 50 dollars or a credit of 50 dollars in my account asap. If you do, I’ll remove the review if you don’t I’ll leave this up and also dispute any charges from now back and dispute will be due to not allowing and following advertised agreement. Stating the higher you bid the better your odds of hitting but then wiping out the achieved edge is direct breach ## Most praised reviews (10 highest-rated) ### 5/5 — Playing Foxplay keeps my sanity from falling off the cliff. So relaxing after a long day at wyork *2026-02-19, version 1.42* Playing Foxplay keeps my sanity from falling off the cliff. So relaxing after a long day at wyork ### 5/5 — It's already downloaded but this keeps popping up do I receive no free coins *2025-12-30, version 1.40* Fix this ### 5/5 — Best games ever *2025-11-23, version 1.40* I play these games everyday for Years! I can honestly say that I have never missed one day in Years!! Come join the Fun!! ### 5/5 — Love fun *2025-09-16, version 1.38* Having a blast ### 5/5 — Great games *2025-09-05, version 1.38* Great games to play for free and let you experience what a real wager would entice you to play to real. Now I want to play on DraftKings casino!! ### 5/5 — Addicting and fun *2025-09-04, version 1.38* Just like real slots! ### 5/5 — Foxwoods app *2025-09-03, version 1.38* Love playing this game when I’m broke and can’t go to Foxwoods this game makes me feel rich ### 5/5 — Enjoyment *2025-07-28, version 1.37* I’m in my late 70s and I am by myself a lot, so this game is wonderful, I get to play, I get to collect rewards, enter contest, and no pressure, just simply fun, so thank you for allowing me to play ### 5/5 — So Much Fun *2025-02-17, version 1.29* A brain teaser with a smile on my face ### 5/5 — Fun to play! *2025-01-11, version 1.27* Home and winning❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*