# FPCU Mobile Banking — user reviews > 122 indexed App Store user reviews of FPCU Mobile Banking by Financial Partners Credit Union, rated 4.90/5 from 19,534 ratings. - Source: https://appshunter.io/ios/app/fpcu-mobile-banking/id432966534/reviews - App overview in markdown: https://appshunter.io/ios/app/fpcu-mobile-banking/id432966534.md - Rating breakdown: 5★ 17,885 · 4★ 1,303 · 3★ 226 · 2★ 31 · 1★ 89 ## What do users think of FPCU Mobile Banking? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Easy to use mobile app - 🔒 Secure banking - 💰 Competitive interest rates - 🤝 Treated like family - 📱 Convenient mobile banking **Cons** - 🐛 App crashes and bugs - 🕰️ Slow load times - 🙄 Unprofessional customer service - ❌ Missing features like Zelle **Commonly reported bugs** - App frequently crashes - Login issues after updates - Snapshot mode not working as expected **Most requested features** - Add Zelle integration - Improve app stability and performance - Provide more detailed transaction history and analytics ## Newest reviews (18 of 122) ### 5/5 — JANystul *2026-01-09, version 4019.0.3* Been with them since 1963, never a problem with our accounts and have provided us great service. ### 5/5 — Great service, just needs one app improvement! *2025-12-13, version 4018.1.1* I’ve been a loyal FPCU member for years and I’m truly grateful for their support. They helped me with my auto financing during the pandemic, and the staff is always incredibly kind. The mobile app is also very convenient and works well. The only thing I’ve been wishing for over the years is the ability to reorder or organize my accounts within the app to my preference. Adding that customization would make the user experience perfect! Overall, a great credit union. ### 5/5 — Switched from big bank *2025-12-05, version 4018.1.1* I switched from big bank and loving it. ### 5/5 — 🤙 *2025-11-28, version 4018.1.1* 🌹 ### 5/5 — Review *2025-10-21, version 4018.1.1* Great customer service. Always consistent ### 4/5 — Unreliable *2025-10-19, version 4018.1.1* App frequently down or locks out user login ### 5/5 — My Opinion *2025-10-03, version 4018.0.0* Excellent Service ### 4/5 — Mobile banking *2025-08-31, version 4018.0.0* Doesn’t seem to want to work during the eve hours. ### 5/5 — Love our local branch *2025-08-19, version 4018.0.0* Just had to go into our local branch to review an account and Olivia and the others are always so helpful and kind… Always identifying the best interest rates and products and simplifying as much as we can ### 5/5 — Awesome Banking! *2025-08-09, version 4018.0.0* This Credit Union is the BEST ONE out of them ALL 5 STARS All Day Long! ### 4/5 — Mobile Banking Review *2025-06-30, version 4017.2.0* Pretty convenient to bank online. After assistance from FPCU staff, I was able to sign in and out again on my mobile banking. I just have difficulty doing a remote deposit, where I can’t get a proper photo of the check. ### 5/5 — Convenient *2025-06-04, version 4017.1.1* I love the FPCU Mobile Banking, it’s convenient and easy to utilize any time of day. ### 5/5 — Financial parters *2025-05-30, version 4017.1.1* My friend started me at FPCU and they are amazing. John Taylor is the amazing banker. The banking service is awesome. Would refer every time. ### 5/5 — Rose k. Ca *2025-05-29, version 4017.1.1* Smart move. Financial partners credit union has been my family,s support for over 20 yrs. It’s one of the best decisions that I’ve ever made. They are very supportive and easy to understand. I really appreciate them. ### 3/5 — Please fix *2025-04-06, version 4016.1.2* I have an alert on my app. However it provides me a daily balance, but not state the withdraw with the daily balance, unlike all banks . ### 5/5 — Pastor *2025-03-28, version 4016.1.2* Quick and accurate, Thanks to Stephanie ### 5/5 — Unfair fees! *2025-03-05, version 4016.0.1* Unauthorized charges ### 5/5 — Easy to use *2025-02-22, version 4016.0.1* Easy to navigate ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst bank and app *2026-08-06, version 4022.0.1* This app is probably the worst app I have ever had. Constantly fails, it’s slow, and it has brought me many constant serious problems. I do not recommend it at all and it’s honestly ridiculous at this point. ### 1/5 — Garbage app makes me want to leave FPCU *2026-03-29, version 4020.1.1* Once again…. I dread making mobile deposits. This POS app ALWAYS says it can’t read acct number on check. Absolute trash. Going to start looking for a new banking option I can’t live like this. Seriously it is a g*^damn joke. It’s 2026 I have better things to do than fight with tech that is on par with that of the 90s. Pathetic. ### 1/5 — Terrible customer service *2024-09-04, version 4013.1.2* The customer service is very unprofessional. You will never get the right response to your questions, you’re going to speak with several different people to get the right answer if you’re lucky. ### 1/5 — Improve teller customer service *2023-09-29, version 4009.1.1* I deposited today in the Brea branch. The online teller that helped me who’s name is Roxanne is very rude! She even have the nerve to laugh at me knowing I’m already very upset. They need to be re-trained on how to ask questions more respectfully to the customer! ### 1/5 — Zelle *2023-07-28, version 4008.1.0* The app does not have Zelle on the app until you call FPCU and active it! I wish they would tell you that on the app! ### 1/5 — No Zelle *2022-11-09, version 3023.4.0* Love the app but there is no option for Zelle to be found. I know the bank supports Zelle but there's no place in the app which is extremely frustrating. ### 1/5 — No zelle!! *2022-08-18, version 3023.4.0* Website claims zelle is available through the app but it’s no where to be found. No support to resolve this issue. ### 1/5 — This app is strange *2022-03-16, version 3022.1.2* When you chose an option it takes you to a weird web page and the options bar is small and hard to see! ### 1/5 — Can’t use Zelle *2021-12-31, version 3020.1.1* Called because I can’t access Zelle deposit despite having a Zelle account. Rep stated Just access it from the app under the Zelle tab. There is no Zelle tan. Info they have online and on their descriptions is wrong. Zelle won’t let me deposit money at all due to it “being on my credit unions app” but it isn’t. ### 1/5 — Latest version log in issue *2020-01-16, version 3011.1* The latest version has problems with log in. Once a while the app would logged me out and display the log in screen without face id option to log back in even though I set it up already (the face id icon on upper top right corner is not visible). Please fix this. I keep getting logged out and keep typing my password. I prefer face id. Thank you. ## Most praised reviews (10 highest-rated) ### 5/5 — great app *2026-08-30, version 4022.1.1* helpful ### 5/5 — Vice President *2026-07-20, version 4021.2.0* Very fast, professional proficiency is A1 rating. ### 5/5 — Great Customer Service *2026-06-28, version 4021.2.0* Always greeted when I walk into a branch and online is very easy to navigate. ### 5/5 — Best bank *2026-06-17, version 4021.1.3* I got partner thanks to my union and it’s been great. This bank has helped me several times to buy a car and grow my credit. ### 5/5 — FP CU Mobile banking *2026-05-31, version 4021.0.2* Its so convenient and easy… I am not near a FPCU bank and yet every transaction I make is like being in person. ### 5/5 — Checking *2026-05-29, version 4021.0.2* Always available to see or cancel ### 5/5 — FPCU Mobile is so Convenient! *2026-03-18, version 4020.1.1* My FPCU Mobile is very important for me whenever I’m on the go and the FNCU Mobile is very accurate, accessible, reliable and easy to access. Thanks FNCU! ### 5/5 — Uncomplicated Mobile Banking *2026-03-05, version 4020.0.0* User friendly ### 5/5 — Mobile Banking *2026-03-04, version 4020.0.0* It’s a breeze! ### 5/5 — Great way to do banking *2026-02-26, version 4020.0.0* This app makes banking easy I can transfer, deposit checks. Basically does everything I used to go in the bank for. The only thing it can’t do is deposit cash. Which is sometimes inconvenient, but other than that it provides me with all my banking needs. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*