# FPI Management — user reviews > 16 indexed App Store user reviews of FPI Management by FPI Management, Inc., rated 4.30/5 from 399 ratings. - Source: https://appshunter.io/ios/app/fpi-management/id1484882708/reviews - App overview in markdown: https://appshunter.io/ios/app/fpi-management/id1484882708.md - Rating breakdown: 5★ 296 · 4★ 26 · 3★ 17 · 2★ 5 · 1★ 55 ## What do users think of FPI Management? Overall sentiment: negative **Pros** - 👍 App itself is great - 👍 Maintenance request done well (by Jorge) - 👍 Terrific place to live (apartment, location) - 👍 Helpful and responsive staff (Jose and Deanna) - 👍 Keep in touch through the portal - 👍 Communicate with ease via app - 👍 Informative app notifications - 👍 Management and staff caring and helpful **Cons** - 🐛 Glitchy newest version - 🐛 App malfunctions often - 🐛 Always have to resign in/update - 🐛 Management responses ignored - 🐛 Locked out of apartment by maintenance - 🐛 Emergency number busy - 🐛 Office staff don't read/respond to messages - 🐛 Service requests not addressed - 🐛 Can't see sent messages - 🐛 Unacceptable service reachability - 🐛 Hidden charges - 🐛 App doesn't work on startup - 🐛 App stuck on continue screen - 🐛 Maintenance crew nonexistent - 🐛 Small print in messages, unable to enlarge - 🐛 Messaging view broken (text not fully visible) - 🐛 Upcharges on rent - 🐛 Service fees (work orders, lockouts) - 🐛 Office workers don't care - 🐛 App missing specific apartment complex **Commonly reported bugs** - App malfunctions often - Requires frequent resigning in/updating - Management responses to issues are delayed or ignored - Emergency number is consistently busy - Messages sent to the office are not read or responded to - Service requests are not addressed - Users cannot see messages they send to the property - App freezes on startup or on the 'continue' screen - Maintenance crew is unresponsive - Message text is too small and cannot be enlarged - Messaging view is broken, showing only partial text - App is missing certain apartment complexes **Most requested features** - Ability to enlarge message text - App support for all apartment complexes ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitchy *2024-02-23* This newest version of the app malfunctions often. I always have to resign in and/or update it. I prefer the older version from before this “improved” one. It never was a problem the entire 2.5 years that I used it. Annoyed even more now because management response on the issues I post in the app go ignored for much, much longer - and seems in line with the app being glitchy, overall giving FPI a bad look and feel. ### 1/5 — Locked out of my apartment by maintenance *2023-03-11* The emergency # has been busy for over 2 hours. ### 1/5 — App is great, if it were ever used by the office staff *2022-09-25* Don’t get me wrong, the app itself is great, but how great can it be when it’s only ever used one way? Don’t bother writing messages to the office, because they don’t read or respond to them, EVER. You can put in an infinite amount of service requests and they won’t ever get to them. Waste of time and effort. ### 1/5 — TERRIBLE app! *2022-05-20* I can’t see any of the messages I send to my property. I only see their responses. I need access to the messages I send due to a legal issue I’m dealing with. I’ve tried logging out and also deleting/re-downloading and neither have helped. ### 1/5 — Unacceptable *2022-02-07* You can’t reach anyone for service. Hidden charges ### 1/5 — Don’t work *2022-01-19* As soon as I start up app it goes to a Page continue then northing can’t continue ### 1/5 — App Won’t Work *2022-01-16* App stuck on screen to hit continue, but continue is greyed out and wont open ### 1/5 — Maintenance *2021-12-31* Since this bldg has been bought by new buyers the maintenance crew is NONEXISTENT!!! I requested maintenance on a clogged, disgusting, smelly toilet and after 3 urgent maintenance rqsts and several tries later, on the 8th day we were able to unclog it ourselves. They actually shld have zero stars for review. ### 1/5 — Own experience *2021-04-29* Hands down the worse apt complex I’ve ever stayed in. Up chargers on the rated rent, service fees ie. (work orders, accidental lock b/r doors) package handling notifications, office workers don’t care about your situation. ### 2/5 — Messaging View Broken *2021-08-23* App gets the job done for other functions but one of the most important just doesn’t work most of the time. Whenever I try and view messages the bubbles don’t show the full text and only the first couple words. Very unfortunate when trying to view previous convos with the management office, maintenance, etc ## Most praised reviews (6 highest-rated) ### 5/5 — Maintenance request done *2022-08-23* Amazing service as usual By Jorge.Thanks again. ### 5/5 — A true Blessing. *2021-02-18* The management and staff of this rental property have done everything in their power to help the residents of this residential property to get through the most epic event My wife and I have ever encountered while being in an apartment. I have told them and now telling everyone else of the caring they have showed. If you ever have the chance to live here I can only hope you will remember my words of gratitude we feel for this team. May God always Bless them! ### 5/5 — A benefit of the Pandemic *2021-02-18* I have communicated with our office managers with ease. Often a visit to speak with management may result in a return visit due to guest. Sometimes my intentions are to speak with management and I forget or my time is not good one to speak. To have a Mirabella app to communicate on the spot is awesome! To have a ding from the app to inform you of what is going on is great. Please do not get me wrong...the Bermuda Dunes complex managers are the best and during this time I miss them greatly! They are the best. ### 4/5 — Terrific place to live *2021-09-02* We moved here a month ago and love the apartment, spacious and modern, and the location is perfect. Jose and Deanna have been very helpful and responsive with some move- requests and they are very nice. As soon as the smoke issue clears we’ll start enjoying the amenities. ### 3/5 — Review *2021-08-27* Love that you keep in touch through the portal. Only comment is that last few messages are in very small print and unable to enlarge. Have not been able to read them. ### 3/5 — Missing my Apt complex *2020-12-10* App is missing The Hills in Orangevale, CA. Works kind of well besides that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*