# Frame.io — user reviews > 301 indexed App Store user reviews of Frame.io by Frame.io, rated 4.30/5 from 866 ratings. - Source: https://appshunter.io/ios/app/frameio/id1056295002/reviews - App overview in markdown: https://appshunter.io/ios/app/frameio/id1056295002.md - Rating breakdown: 5★ 668 · 4★ 42 · 3★ 34 · 2★ 30 · 1★ 92 ## What do users think of Frame.io? Overall sentiment: neutral **Pros** - 🚀 Powerful video collaboration platform - 👍 User-friendly interface - 📱 Convenient mobile app - 🤝 Great for client feedback and review - 💻 Seamless integration with desktop - 🕰️ Saves time in workflow **Cons** - 🐛 Buggy and glitchy mobile app - 🔍 Lack of search functionality - ⏱️ Slow upload and playback issues - 🔒 Login and authentication problems - 📺 Missing key features on mobile (playback speed, landscape mode, etc.) - 💰 Expensive pricing structure **Commonly reported bugs** - Comments disappearing or not saving properly - App freezing or crashing frequently - Playback issues (buffering, out of sync audio/video) - Login loop and authentication failures **Most requested features** - iPad app - Ability to sort and filter files/comments - Offline mode with reliable sync - Improved notification and comment management - Integration with more video editing software ## Newest reviews (14 of 301) ### 3/5 — few issues *2026-05-07, version 26.9.0* 2026 update: When my client leaves a comment it takes them to 0:00 and the comment goes to 0:00 not the time code… defeating the purpose of frame. Previously: 1: once you leave a comment on iPhone, you cannot watch the video horizontally again 2: no way to view comments sorted by time code instead of recency ### 3/5 — Where is Liquid Glass? *2026-01-04, version 5.21.0* … ### 2/5 — Access bug on IOS DEVICES *2025-11-04, version 5.18.0* I’m unable to grant permission on iOS because it shows the message: “This app can show your photo library, but can only access the items you select.” Earlier, the Photos app had full access, but now my privacy settings are restricting it. Please provide a solution. ### 4/5 — Voice note needed in comment section *2025-10-27, version 5.17.0* It would be huge help if there was voice note in comment section ### 2/5 — Slow and UI needs improvement *2025-10-20* As others have mentioned it’s an incredibly slow upload process. The UI is super confusing too. When uploading videos is a key task this app is designed for, why does it take me 3 clicks to get started? Not sure we’ll keep this solution. **Developer response:** In the last year, we’ve increased the reliability of our upload process and reduced the median time for each file upload to complete. We’ve added support for uploads to continue when the app is backgrounded and to start uploads from other apps on your phone. We’d love your help to continue improving uploads. If you have any suggestions, please send it our way by tapping the “Lightbulb” button on the home page. ### 4/5 — few issues *2025-08-14, version 5.12.0* 1: once you leave a comment on iPhone, you cannot watch the video horizontally again 2: no way to view comments sorted by time code instead of recency ### 1/5 — Speed Adjustment *2025-06-13, version 5.8.0* Why there is not speed adjustment on app :/ ### 1/5 — !!!Be warned!!! *2025-06-04, version 5.8.0* TONS of hidden fees!!! ### 1/5 — Video Speed *2025-05-13, version 5.6.0* There isnt any adjustment for video play speed ### 3/5 — Customizability & Navigation *2025-05-07, version 5.5.0* (In iOS Version) The fine navigation in clips is seemingly very basic, zoom-in only to the center of frame, as well as the possibilities to sort and arrange comments. Would be Great to have a window easy to toggle on/off for comments floating on a fullscreen viewer ### 1/5 — Horrific *2025-03-28, version 5.3.0* Full of bugs, user hostile, almost impossible to make the app work well. And, worse… They keep making it worse! They keep removing good features, and shredding the functionality of an already hard to use app. It’s as if they want to Totally destroy it ### 1/5 — Useless app for me *2025-03-25, version 5.3.0* I am sent demo screeners by filmmakers in Frame.io format. When I click on the link, there are basically two options: “watch in the app - it’s much better in the app” or “watch now”. If I click on “watch in the app” (because it’s so much better in the app), the app opens and… the thing I was trying to watch isn’t there. ### 1/5 — What is this pricing structure *2025-03-25, version 5.3.0* So you’re telling me, if I want to store footage in frame I have to pay $15 a month, and then for every person I share this project to that wants to download it, it’s another $15 per person a month. This is insane ### 1/5 — Adobe is making it worse *2025-03-23* Ever since Adobe bought frame Io it seems like there’s been more attention given to the integration of the service into their other platforms instead of the stability of this mobile experience that they pioneer years ago. I just tried to upload videos from the Files app to the program which should be a home run for this and it failed every part of the process making this application useless and making me want to use the web version as I’m hoping that works better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Big files won’t transfer *2026-08-24, version 26.15.0* Can’t upload or download big files. Choose a better platform. This one sucks. Customer service is also brain dead. ### 1/5 — Nonsense folder structure *2026-06-16, version 26.11.0* The folder system just does not make any sense. It feels like navigating through a maze. Why don’t make it simple like google drive or similar apps? A tool should make work easier instead of more complicated. ### 1/5 — Caution *2025-10-26, version 5.17.0* Caution ⚠️ not recommended ### 1/5 — Gets Worse Every year *2025-10-23, version 5.17.0* I don’t know what made frame.io so bad. maybe it’s layoffs and corporate greed or AI generated garbage code, but this app and the service continues to get worse every month. the bugs keep stacking up you cannot upload content and you cannot rely on it for client work. I would say avoid. ### 1/5 — Keeps saying no on a team *2025-10-23, version 5.17.0* The app used to work great, and then you guys turned it into trash. Now it’s a dysfunctional app ### 1/5 — Cannot download files *2025-10-23, version 5.17.0* Not even let me download multiple files or one folder, and not even had select all options, what year are you living on guys ?? ### 1/5 — Director *2025-09-25, version 5.15.0* Every update to frame gets worse. The share features are terrible. We use this because it’s the industry standard, but they are clearly not looking at or respecting the feedback from its users. Classic example of something that you used to be good but got too big and too many cooks in the kitchen. ### 1/5 — Interrupts Your Work Begging For Reviews *2025-09-01, version 5.13.0* The app is functional. But I really just want to work without interruption. ### 1/5 — It could be very good but *2025-07-20, version 5.10.0* Adobe's greed has no limits ### 1/5 — Phone locking up *2025-07-09, version 5.9.0* Why does my phone keep locking up whenever I try to leave comments? ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2026-04-25* Incredible platform. Using this with my clients to work on their projects have expedited our notes to be able to keep everything organized! ### 5/5 — Super appli *2026-03-13, version 26.4.0* Bonjour ! J’adore l’application je l’ai notamment utilisé pour stoquer les vidéos de Robert et le fameux « kangané kangané » ah la la il ne voulais pas lâcher l’affaire ce coquin ! ### 5/5 — The Best Video Review and Collaboration App for iOS *2025-11-25, version 5.19.0* This app rules. The UI is super fluid. Just wish they’d support Liquid Glass already! ### 5/5 — Really great *2025-11-21* The iOS app has gotten 10x better since being upgraded to the latest version of Frame. Love that it supports so many native iOS features like drag-and-drop, share sheet, multi-window on iPad, etc. Highly recommend! ### 5/5 — Really great *2025-11-19* The iOS app has gotten 10x better since the being upgraded to the latest version of Frame. Love that it supports so many native iOS features like drag-and-drop, share sheet, multi-window on iPad, etc. Highly recommend! ### 5/5 — BULLY *2025-03-19, version 5.3.0* Just here for the ye album ### 5/5 — crypto *2025-03-19, version 5.3.0* I bet you 10 thousand dollars that Frame.io It will shoot like deepseek Asq7xq5KViP6P6hf1KnXi4crb22dDoVPVPYfL2Rtpump ### 5/5 — Fantástico *2025-02-22, version 5.1.1* Prefeito pra nômades digitais ter um workflow de aprovações. ### 5/5 — The best software for creative management *2025-01-07* Using more than 3 years, I can say that as a videographer, it is the best software, user friendly to share your projects with your colleagues and create the best videos fast and collaboratively with all your team. ### 5/5 — Praktisch *2024-12-31, version 4.16.1* Ich finde die App praktisch, da ich gerne die hochgeladenen Videos auch von unterwegs anschaue und so auch schnell prüfen kann, ob ich ein Feedback erhalten habe. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*