# Frames: AI Video Generator — user reviews > 41 indexed App Store user reviews of Frames by Pixelcut Inc., rated 4.70/5 from 620 ratings. - Source: https://appshunter.io/ios/app/frames-ai-video-generator/id6479616748/reviews - App overview in markdown: https://appshunter.io/ios/app/frames-ai-video-generator/id6479616748.md - Rating breakdown: 5★ 548 · 4★ 26 · 3★ 15 · 2★ 6 · 1★ 25 ## What do users think of Frames? Overall sentiment: negative **Pros** - 👍 Easy to use - 🎨 Artistic templates - 💡 Helpful for building online presence **Cons** - 🐛 Frequent crashes and freezing - 🚫 Inability to save unfinished projects - 💰 Expensive subscription - 🔍 Limited customization options - 🚫 Removal of old features **Commonly reported bugs** - Inability to export/save projects - Incorrect credit deductions during trial - Errors with prompts over a certain length **Most requested features** - Ability to save unfinished projects - More customization options - Restore old features - Wider range of templates and layouts - Support for various aspect ratios ## Newest reviews (13 of 41) ### 2/5 — lose progress constantly *2025-04-02* app will close; or if you even save it manually, and you’ll lose your progress constantly it’s so annoying ### 1/5 — Updated and remove old features *2024-11-03* What a let down to transition to a AI Video app.. I mean why not just keep frames for photos and have an AI addition. You can still “access” the old frames but all templates are disabled.. so disappointing.. just keep both ### 1/5 — After the AI update no templates work *2024-10-31* Unshaded this app to make stories and collages on Instagram. After the update none of the templates open. I don’t want to make AI clips I bought the app for something different ### 1/5 — App fails to save/export *2024-10-27* I can’t open any of the templates. I ended up paying for a full year without realizing it and now I can’t even use the app. Avoid paying for this at all cost! Gets stuck on the export/preview screen. I can take screenshots faster than waiting for this app to get its life together. I dislike the way I can not choose the aspect ratio of the frames. Everything is set to 1:1 or square considering social media accepts several other aspect ratios. ### 1/5 — Sometimes old is better *2024-10-22* App was a great app that helped me add two photos side by side and great layouts while keeping the quality of images and now it’s some ai thing and the old version doesn’t load up any templates. Super frustrating and highly disappointed. ### 1/5 — Beware *2024-09-08, version 0.1.4* Downloaded and didn’t like it. Canceled free trial and still charged $40. ### 1/5 — Disappointed *2024-08-23* I bought a membership and it still doesn’t let me save my collage. Completely scammed me ### 1/5 — App fails to save/export *2024-08-20* Gets stuck on the export/preview screen. I can take screenshots faster than waiting for this app to get its life together. I dislike the way I can not choose the aspect ratio of the frames. Everything is set to 1:1 or square considering social media accepts several other aspect ratios ### 1/5 — Speichern-Button nicht verfügbar *2024-08-13* In der Vorschau ist es nicht möglich abzuspeichern, das der entsprechende Button nicht mehr auf dem Display dargestellt wird. Scrollen ist leider nicht möglich. Solange das nicht behoben wird gibt es nur einen Stern. Ansonsten vier oder fünf. ### 1/5 — Carousel project doesn’t save! *2024-07-23* My carousel project doesn’t save to your photos! I wasted so much time creating this for nothing. ### 1/5 — Project won’t export to photos *2024-07-21* I’ve tried to export my project at least 10 times. It will not show up in my photos so I can post on social. Help ### 2/5 — Can’t save the pictures after editing *2024-07-19* The templates are very nice and the app overall is easy to use. Inc very excited to use the templates and made a carousel to post. After working on it for hours, turns out I can't get to same the pictures no matter how many times I preview. There just isn't a same button for me on my ipad. It works on my phone but now I have to do the whole thing all over again on my phone and then save it. Since there is not even log in option, I can’t even sync my edits. Hate it. Can someone help me regarding this? ### 1/5 — Error saving *2024-06-30, version 0.1.2* It’s not actually saving ## Most critical reviews (10 lowest-rated) ### 1/5 — Funktioniert nicht *2026-07-21* Man kann niemanden fragen es gibt keine echte Hilfe alles endet irgendwo im Nirvana. Kündigen kannst du auch nirgendwo. ### 1/5 — Die App funktioniert überhaupt nicht *2026-06-30* Diese App arbeitet überhaupt nicht. ### 1/5 — Pessimo *2026-06-21* App muito fraco. Pessimo. ### 1/5 — Buyer beware *2026-06-11, version 0.2.5* This app is a real turd pile that I would not use if they offered it to me for free today more then half of the features being offered don’t work at all to be honest the creator of this turd app might be better served if they used the energy used on the high pressure app upgrade campaign to debug and improve the app ### 1/5 — Always turning off my phone *2025-05-15, version 0.2.5* The app is always turning it off on me and shutting my phone off. The glitch is very bad! Please fix! ### 1/5 — This is despicable *2025-03-23* The ai graphics are horrible and it won’t generate the prompt I asked it to. You must pay $363 dollars a year to use the app ### 1/5 — No no nope *2025-02-13, version 0.2.5* Worst ever, does not download, freezing up, wasting of time and money. ### 1/5 — Bugado *2025-01-31* Vcs precisam corrigir os bugs. Tenho crédito, porém não consigo gerar nada. Fica aparecendo mensagens de erros a todo instante. Precisei cancelar a assinatura. O que paguei perdi né. Fala sério! ### 1/5 — Non funziona *2025-01-30, version 0.2.5* Ho pagato l’abbonamento ma non funziona per nulla ### 1/5 — Don’t do it! Red flag right away lol *2025-01-26* Can’t even make a video, keeps taking 2 credits for the trial (10 credits) every time it fails (without informing of credit taken). After failing to generate anything but the starting frame it IMMEDIATELY sends you to pay subscription… ya ok nice try. Not a chance your stealing my money. It errors for any basic prompt over 5-7 words lol… NOPE!!! 👎🏻👎🏻 ## Most praised reviews (10 highest-rated) ### 5/5 — I love this app! *2024-09-05* I am so happy I found this app this app right here is amazing. The collages are beautiful. ### 5/5 — Top app! *2024-08-10, version 0.1.4* App super funzionale e completa! Consiglio vivamente ☝🏻👍🏻 ### 5/5 — Great *2024-08-09* Love it ### 5/5 — Export *2024-08-03* Everytime I try to export multiple photos in carousel the app shuts down ### 5/5 — Excellent *2024-08-01, version 0.1.4* Excellent app ### 5/5 — Best Ad That’s Ever Popped Up On My Feed! *2024-06-26* I saw the ad, then the Insta & really liked the posts on their page. This app is so helpful & I really like the templates!! ### 5/5 — Best app *2024-06-25* Easy to use. Worth it ### 5/5 — Artistic. *2024-06-24, version 0.1.1* Artistic. A good app to revolutionize your IG. ### 5/5 — Great app *2024-06-19* I am working on building my clothing line website. I was in need of a banner, and ran straight to Pixelcut. Saw that their banner had new options for a carousel, and tried it out. Fell in love! Highly recommend ### 5/5 — Cool app *2024-06-09, version 0.0.8* 👍🏽👍🏽👍🏽 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*