# France Pay — user reviews

> 6 indexed App Store user reviews of France Pay by Presse Generaliste des Francais de l'Etranger, rated 4.20/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/france-pay/id6446439220/reviews
- App overview in markdown: https://appshunter.io/ios/app/france-pay/id6446439220.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (6 lowest-rated)

### 1/5 — Validation issues

*2025-09-10*

Identity verification does not work with passport

### 1/5 — DO NOT USE!

*2024-08-08*

There is no info on which bank backs this and there is no physical contact points like a phone number. French law is strict on this and other points not offered. I can’t say it’s a scam but no financial service provider in France will operate with this type of setup and has to clearly on their site and apps mention who the parent bank is. I believe it’s BPCE Groupe from my research. They need to be clear to assure customers. Untill then, I would be cautious to supply any personal info.

**Developer response:** Sir, 

The banking application is approved by the Bank of France. The funds are managed by the BPCE group as indicated on the website. The physical address as our phone number is available on the site, we are even reachable by whatsapp or Facebook. We are at your disposal for any further information.

### 1/5 — Terrible App

*2024-05-13*

No customer service available, no possibility to report problem even though they have collected all your confidential information.  Apple should be more careful with the financial app that they allow and collect SSN #. That’s a scam.

**Developer response:** Sir, 
It is an application reserved for French non-residents in France and the service is exclusively in French. Our customer service is available more than 18 hours per day via whatsapp or messenger or info@france-pay.com

### 5/5 — Very convenient

*2025-09-13*

Account setup was a bit bumpy but UI is intuitive and elegant, the services offered are hard to find from other banks

**Developer response:** Thank you for your feedback! We’re happy you enjoy the app and we’ll keep improving the account setup process.

### 5/5 — Finally an online bank for French expats

*2025-03-28*

This app is only for French people who needs a French bank account. This is the only online bank that will allow French people living abroad to get a French bank account and « RIB ». I love it thank you!

**Developer response:** Thank you for your feedback. We are pleased to know that our service meets the needs of French citizens abroad. Providing secure and reliable access to a French bank account is at the core of our mission.

### 5/5 — Finally!

*2024-09-04*

This actually works! I found out about FrancePay through an article in Lesfrancais.press, which I consider a legit source. After closing my French bank account when I first moved to the US, I have been systematically denied in the last 10+ years re-opening one, as a ‘US person’. Finally, I now have an IBAN I can use for automatic payment for my bills in France! Thank you!

**Developer response:** Thank you for your feedback. We are pleased to know that FrancePay has been able to provide you with a reliable solution after the difficulties you faced. Supporting French citizens abroad in accessing essential banking services such as an IBAN for their daily needs is one of our key commitments.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*