# francesca's - Women's Boutique — user reviews

> 71 indexed App Store user reviews of francesca's by Francesca's Services Corporation, rated 4.36/5 from 815 ratings.

- Source: https://appshunter.io/ios/app/francescas-womens-boutique/id1524931428/reviews
- App overview in markdown: https://appshunter.io/ios/app/francescas-womens-boutique/id1524931428.md
- Rating breakdown: 5★ 618 · 4★ 51 · 3★ 39 · 2★ 33 · 1★ 74

## What do users think of francesca's?

Overall sentiment: negative

**Pros**

- 💕 Cute stuff!
- 🛒 Convenient and easy to use

**Cons**

- 🐛 Glitchy and buggy
- ⚠️ Doesn't work properly
- 🔍 Terrible navigation and search
- 💰 Prices different on app vs website
- 📦 Cart issues - items disappear or reappear

**Commonly reported bugs**

- App constantly under construction
- Pages fail to load or show no results
- Inconsistent behavior when adding/removing items from cart
- Search and filters not working as expected

**Most requested features**

- Fix the app and make it functional
- Add login/account integration
- Improve categories and browsing experience
- Sync cart and wishlist across app and website

## Newest reviews (16 of 71)

### 2/5 — Great place to shop, but still has A LOT of technical issues

*2024-12-19, version 1.3*

I love getting all of the clothes & accessories here! And always have. But when using the app, it never really loads the page when you try to go to a certain section or category of clothes you're shopping for in, for instance, a clearance page. Even searching a particular item doesn't match up either. Which is why I resort to shopping the Francesca's website instead. It's gone way too long for the app to start working again. Every time I redownload it, it still says "still under construction" sort of thing which means they've not yet fixed anything for past 3 years

### 1/5 — Still not fixed

*2024-11-10, version 1.3*

Downloaded this app months ago when it was still being worked on, almost a year later it’s still not able to be used.

### 1/5 — App

*2024-11-09, version 1.3*

App is always under construction 🤦🏽‍♀️

### 1/5 — Can’t use it

*2024-10-22, version 1.3*

Will this app ever be fixed

### 1/5 — App is never coming back, is it?

*2024-10-11, version 1.3*

The app has been “under construction” for over a year and the website is exhausting to use.

### 2/5 — Still under construction

*2024-08-24, version 1.3*

It’s still under construction for 2 years I can’t even open the app at all

### 1/5 — Don’t download

*2024-06-23, version 1.3*

I’ve had this app for about a year now and it’s constantly saying that construction is on the way and then they’re rebuilding the app. In my whole time having it, I have never been able to even log on.

### 1/5 — The app has been down for a while now and does not work

*2024-06-10, version 1.3*

Not sure why but this app doesn’t work and just leads you to their website. I’ve waited for it to come back but now it’s annoying just having an app that doesn’t work on my phone. Deleting.

### 1/5 — 👎🏼

*2024-06-03, version 1.3*

The app has been “under construction” for over a year now and you can only use the website.

### 1/5 — Annoying

*2024-05-26, version 1.3*

It hasn’t let me on the app since I got it around six months ago and keeps saying to look for updates but there is non

### 1/5 — Still isn’t working

*2024-05-11, version 1.3*

App has an “under construction” message on the front page

### 1/5 — App has been unavailable for months

*2024-04-22, version 1.3*

When they finally update the app I’ll change the rating. Right now, it’s not even available.

### 1/5 — Need to fix many things!

*2024-02-13, version 1.3*

I love Francesca’s, but they NEED to update their app AND website. Many sold out items are always shown. It’s irritating having to see an item and then see it’s sold out. The prices don’t match once added to cart, I've been unable to find my wishlist items if I were to search them up by their listed name. It’s very difficult to shop under these circumstances.

### 1/5 — app doesn’t work

*2023-11-21, version 1.3*

i love the store, but every time i open the app, it takes me to a screen that says “We are under construction with some exciting changes!” with a link to their website. it’s been this way for several months. please fix your app.

### 1/5 — App Doesn’t Work

*2023-11-12, version 1.3*

I love the store but my app hasn’t worked for months. It just redirects you to their website

### 1/5 — No Wishlist

*2023-03-25, version 1.3*

Keeps removing the items I select as a favorite and they disappear from my Wishlist. 

L app

## Most critical reviews (10 lowest-rated)

### 1/5 — It is always under construction

*2025-11-28, version 1.3*

This app has been “under construction” for over a year now.

### 1/5 — Has been non functional since download

*2025-10-11, version 1.3*

I always check on it everyone once in a while, but the app has been "under construction" for over a year now. I would love to see this finished please.

### 1/5 — “Under Construction”

*2025-06-23, version 1.3*

As of June 2025, the app still says “under construction” and redirects you to their website. It’s been about 1.5-2 years of this now.

### 1/5 — Been “under construction” for over a year

*2025-04-12, version 1.3*

I love shopping at Francesca’s but am incredibly frustrated that the app has not been functioning for over a year now. Every few months i’ll redownload it to check, but when I open it, it still says “under construction.” Very frustrating.

### 1/5 — If I could do 0 stars I would

*2025-03-16, version 1.3*

It’s been months! I’m shocked this isn’t working still :(

### 1/5 — Will the app ever work again?

*2025-03-13, version 1.3*

Will the app ever work again? It’s been over a year

### 1/5 — Shut Down

*2025-02-15, version 1.3*

They shut this app down I guess. All I get is the same message has been appearing for MONTHS telling me to go to their store website. Girl no.

### 1/5 — nothing on the app?

*2025-01-24, version 1.3*

there is nothing there- it says check the site…

### 1/5 — Under construction for months

*2025-01-21, version 1.3*

The app has been unusable for several months.

### 1/5 — When are you guys fixing the app

*2024-12-23, version 1.3*

Every time I try to get in it says they it is under construction and to use the website but it has said that for the past 5 months and I really want order from the website

## Most praised reviews (10 highest-rated)

### 5/5 — I Love This App

*2023-07-04, version 1.3*

Everything is so cute!!

### 5/5 — Cute stuff!

*2022-07-26, version 1.3*

Jesus loves you!
John 3:16
God bless!

### 5/5 — Loved it

*2021-10-06, version 1.2*

Fit perfectly

### 5/5 — Love!

*2021-02-11, version 1.0*

So convenient and easy to use!

### 5/5 — I love the app

*2021-01-05*

I got a beautiful dress for only a dollar!! The only things I don’t like about the app is that the price is different when you put it in the cart then when you were looking at it on the website under shopping. The other thing I don’t like is you can remove things from your cart several times but when you go back it’s still there. Other than those two things I have gotten some really cute dresses for under 5 dollars and they were made really well.

### 4/5 — Please bring your app back!!

*2025-02-18, version 1.3*

Hi I was wondering when your app was coming back to the App Store?, it seems like the app has been down for a while now please bring it back I miss it :(

### 4/5 — Under Construction?

*2024-02-19, version 1.3*

I absolutely love francesca’s so much and they have really good prices but I would like to experience it on the app since I downloaded it and not on the site ❤️

### 4/5 — Good start!

*2020-11-25*

Great to see the app coming! It resembles the site itself but certain functions are not yet at par with it. Two things I noted by interacting with the app for few minutes are:

1. Track order - shipping look up- it will show the tracking number but navigation to the provider is not in place 

2. User is unable to create an account so the interaction is more personal

Again I understand that this is a quick response to needs caused by cov19 and I am looking forward for future enhancements. Thanks for the effort put into this so far! Being Agile is the way to go!

### 3/5 — App

*2024-02-17, version 1.3*

Are you y'all ever going to fix the app? It’s been “under construction “ for plenty of months now.

### 3/5 — Some parts of the app don’t load

*2022-06-16, version 1.3*

I’ve been a fan of Francesca’s for years! My friends bridal shower is coming up so I needed some bridal accessories and on the app they would not load, it said no results found. However, on the website, it led me to them!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
