# Frandsen – Mobile Banking — user reviews > 38 indexed App Store user reviews of Frandsen by Frandsen Financial Corporation, rated 4.74/5 from 3,414 ratings. - Source: https://appshunter.io/ios/app/frandsen-mobile-banking/id1045733537/reviews - App overview in markdown: https://appshunter.io/ios/app/frandsen-mobile-banking/id1045733537.md - Rating breakdown: 5★ 2,471 · 4★ 247 · 3★ 62 · 2★ 30 · 1★ 72 ## What do users think of Frandsen? Overall sentiment: negative **Pros** - 🚀 Quick and easy banking - 👍 User-friendly app - 💡 Excellent transfer options - 👍 Competent and friendly staff **Cons** - 🐛 Buggy and non-intuitive app - 🔨 Poor app performance and design - 🔒 Security and account access issues **Commonly reported bugs** - Frequent login issues - Mobile deposit not working - Unexpected account changes **Most requested features** - Ability to name accounts - Restore previous app version ## Newest reviews (11 of 38) ### 3/5 — Stop this pop up *2026-07-01, version 25.2.0* Irritating having this come up consistently ### 2/5 — Meh *2026-01-09, version 24.2.70* Face login still requires user name and password. External transfer setup is clunky, unresponsive, and required an app restart. iPhone XR ### 2/5 — New update is bad *2025-02-18, version 24.2.62* Since this new format update, the app runs very poorly. Slow, clunky, and the front page is ugly and confusing. Very not user friendly. ### 2/5 — App woes *2024-12-27, version 24.2.62* Since not being mobiliti.. the app hasn’t been user friendly. Keeps locking me out, saying my user ID and/or password is incorrect, and neither one hasn’t changed and cust service says it’s to prevent scams. If I get an overdraft cuz of not being able to mobil deposit maybe time to switch to a business more user friendly? ### 5/5 — Honest rating of the app *2024-12-12, version 24.2.62* This new update to the app is a MAJOR downgrade. It feels like I’m banking on a computer that uses windows 97. The old one was fine. It doesn’t feel like an app, feels like I am using safari on my phone instead of an app… I want it to change back to the old one. ### 5/5 — Online banking *2024-11-12, version 24.2.0* Very nice lady ! ### 5/5 — Bad *2024-11-08, version 24.2.0* Need to be able to put a name on the accounts like last time it’s much easier to read and understand your accounts. ### 3/5 — New Frandsen App *2024-11-04, version 24.2.0* The new app looks like you have taken us back to the 1990’s. Harder to read with the colors and background. Not appealing at all. ### 2/5 — Transfer problems *2024-10-29, version 24.2.0* I used to have no problems moving money to my card until the new update came out. Now it doesn’t allow me to do anything besides login and look at my accounts. I can’t move money or anything. Very disappointed. ### 5/5 — Fast and easy. *2023-09-01, version 23.1.71* Popped up on my phone with all of my accounts available to do internal transfers in between …or for other outside bills. Fantastic! ### 2/5 — Not been working for months *2021-08-07, version 21.1.30* This app use to work very well But last many months it can not identify me, have had to change password several time which is a PAIN, sine I use many different browsers and devices so then all have to be reset. I deleted it And am now going to reinstall and see if that will improve its workability- with hope mobile tech service will call me back because of course no one is available on weekend’s or evenings! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2025-12-01, version 24.2.70* The app is extreme non intuitive. You can't check status of external transfers. Hate it. ### 1/5 — My email *2025-01-15, version 24.2.62* My email and account information keeps getting changed and it’s not by me. It’s from an an employee at your bank!! ### 1/5 — Transfer change *2024-12-26, version 24.2.62* Made it limited until 6pm. Bad change. ### 1/5 — Update is terrible. *2024-11-04, version 24.2.0* No longer sends me notifications as transactions are made. The app is slow and glitchy. ### 1/5 — Bank app *2024-11-03, version 24.2.0* I do not like the new update ### 1/5 — New app is terrible *2024-10-29, version 24.2.0* The app is slow to load. Is messy. Things are not played out to read easily. Extra characters that don’t need to be there. I like the old app. ### 1/5 — App *2024-10-28, version 24.2.0* Don’t like this update!!!!! ### 1/5 — Recommend changing banks *2024-10-26, version 24.1.70* This app and its functionality is a joke ### 1/5 — Used to be great, now I can’t open app *2023-09-10, version 23.1.71* I have been using this app for years- loved it! A few weeks ago, I get a message saying it won’t allow access to jailbroken phones. Thing is, my phone is not jailbroken. Went to my provider(T-mobile) to confirm and also talked to Frandsen in Lonsdale. They can’t help me. I use an iPhone 13 and keep up to date on updates. I can access my account on the web, but I want to use the app! HELP!! ### 1/5 — THE APP IS DISGUSTING *2021-06-18, version 20.2.80* DO NOT go with this bank. I’m looking for a new bank right now. The app is from the 90’s. There are such better options out there that are much more convenient and easy. ## Most praised reviews (10 highest-rated) ### 5/5 — Exceptional *2026-07-17, version 25.2.0* I have been banking with Fransden since before they changed from Alleris Bank, will not bank anywhere else unless for some reason I move away from their region ! ### 5/5 — Love Bank *2026-05-21, version 25.2.0* I have been with bank since Provincial in 2001. Always been very helpful and customer service reps always go out of their way to assist me no matter the type of problem I am having at the time. ### 5/5 — Thank you *2026-04-21, version 25.2.0* Frandsen always have my back. Kudos to the fraud team, you are awesome in catching fraud and when my fingers tap the wrong site on my iPad. A special thanks to Gloria at the Luck bank. Always professional and helpful. ### 5/5 — Great banking app! *2026-02-18, version 25.1.0* I especially love the transfer option, both internal and external. Would like to see some quicker options for external transfers ### 5/5 — Online banking *2025-12-17, version 24.2.70* Excellent app to view, transfer or deposit a check! Quick, easy and done! ### 5/5 — Awesome *2025-11-14, version 24.2.70* User friendly with straight to the point options ### 5/5 — Patti *2025-10-27, version 24.2.70* France and Bank has the nicest most competent staff that I have ever had the privilege to deal with and I have been in business for 40 years and I deal with a lot of banks! Thank you for such a great experience ### 5/5 — Bank app *2025-10-10, version 24.2.70* Please update the app it looks like it was made in 2007 r sum and its not working btw ### 5/5 — Great banking app! *2025-02-17* I especially love the transfer option, both internal and external ### 5/5 — Fargo!!! *2025-01-08, version 24.2.62* Love my bank💙 want you in Fargo --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*