# Frank and Honest > Digital loyalty stamp collector for redeeming free coffee and managing preferences. (iPhone/iPad app by Musgrave Limited.) - Source: https://appshunter.io/ios/app/frank-and-honest/id1576354699 (this page in markdown: same URL + `.md`) - Developer: [Musgrave Limited](https://appshunter.io/developer/538805124) - Category: Food & Drink - Price: Free - Rating: 2.26/5 from 19 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 69 MB - Languages: English - Released: 2021-10-27 - Data updated: 2026-08-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/frank-and-honest/id1576354699/reviews.md ## What is Frank and Honest? App features - Collect stamps by scanning your phone at the checkout – no need for paper collector cards anymore - Keep track of your stamps – no more losing paper cards - Redeem your free coffee by scanning your phone at the checkout - Manage your contact preferences i.e. email, SMS - Contact us with any queries ## Key features - Digital stamp collection via phone scan - Track stamp progress - Redeem free coffee - Manage contact preferences - In-app customer support ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/frank-and-honest/id1576354699/reviews.md ### 1/5 — Doesn’t record coffees bought *2025-11-09* Absolutely terrible app. When buying coffees I buy 2. One for me and one for my hubby. Even though staff scan the barcode the coffees don’t record in the app. I bought 2 yesterday and 2 today but none of them were recorded. It was frustrating me so much I just removed the app from my phone. ### 5/5 — It works fine *2024-03-16* After I refreshed the app it works fine. I put it into my wallet on smartphone. 👌👌 ### 1/5 — Stamps not working *2024-02-14* On my first purchase I bought two coffees, it worked and appeared on the app almost instantly. I have since purchased another two coffees, in separate transactions and they both haven’t not appeared after a number of days. Very disappointed ### 1/5 — Pathetic *2023-10-10* Absolutely pathetic customer support. Emailed numerous times and not even the common courtesy to reply. ### 2/5 — Free Coffee Disappeared *2023-09-19* I was enjoying this app. It seemed to work well in terms of collecting the stamps. However, I collected enough to get a free coffee and I added a further stamp. I tried to redeem my free coffee but it had disappeared! I contacted frank and honest but never received a response. Disappointing. ### 1/5 — Can’t use app *2023-03-28* There is no barcode in the app to scan every time I buy a coffee? ### 1/5 — Can’t use app *2022-02-09* I have downloaded app but when I bought coffee at self scan checkout I couldn’t register the purchases on the app. I took receipt and app to a member of staff at another checkout and whilst they were very helpful, they couldn’t get it to work. In store instructions are inadequate and there are no instructions on app. Would need to be improved to be of any use **Developer response:** Hi Eoin120, thanks for the review. If you can send your card number and the store you experienced the issue in to support@frankandhonest.ie we can look into it for you. ### 1/5 — Terrible *2021-12-15* Terrible app!! Loaded my first coffee stamp, then bought two more coffees on separate occasions and they didn’t load on the app even after the teller trying twice, after I reloaded the app it still wouldn’t Register!! **Developer response:** Hi, thanks for your review, if you can send your card number and the store you had the problem in to support@frankandhonest.ie we can look into it for you. ### 1/5 — Can’t register?? *2021-12-12* tried on multiple occasions and can’t register? just says unable to process registrations at this time - try again later been like that for a month….. **Developer response:** Hi TD, thanks for the review, if you can email support@frankandhonest.ie with your contact details I'll give you a call. ### 5/5 — Easy to use :) *2021-11-25* Easy to register and quick to scan. Great for building up loyalty stamps! ## Frequently asked questions about Frank and Honest ### How do I collect stamps with Frank and Honest? You can collect stamps by scanning your phone at the checkout when making a purchase. This eliminates the need for physical paper collector cards. ### Can I redeem my free coffee through Frank and Honest? Yes, you can redeem your earned free coffee by simply scanning your phone at the checkout. The app tracks your progress towards rewards. ### What is the rating for Frank and Honest? Frank and Honest has a rating of 2.3 stars based on 19 user ratings. ### Is Frank and Honest available on all devices? The provided data does not specify platform compatibility. However, it is generally expected to be available on common mobile operating systems. ### How often is Frank and Honest updated? The app was last updated on April 20, 2026, with version 1.4. This indicates a recent update, suggesting ongoing development and maintenance. ### What is the age rating for Frank and Honest? Frank and Honest has an age rating of 4+, making it suitable for a wide range of users. ### How can I contact support for Frank and Honest? You can contact the support team for any queries directly through the app. The app also allows you to manage your contact preferences. ### Does Frank and Honest have ads? The provided data does not specify if the app contains advertisements. However, its monetization model is listed as 'free', suggesting it may be ad-supported or offer in-app purchases. ## Version history (last 1 release) ### 1.4 — 2026-04-20 Minor bug fixes and maintenance updates. ## More apps by Musgrave Limited - [Caramico App](https://appshunter.io/ios/app/caramico-app/id1569172310) - [The Burger Buff](https://appshunter.io/ios/app/the-burger-buff/id1585797490) All apps by Musgrave Limited: https://appshunter.io/developer/538805124 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*