# Frankenmuth Credit Union — user reviews > 23 indexed App Store user reviews of Frankenmuth Credit Union by FRANKENMUTH CREDIT UNION, rated 3.40/5 from 77 ratings. - Source: https://appshunter.io/ios/app/frankenmuth-credit-union/id578146647/reviews - App overview in markdown: https://appshunter.io/ios/app/frankenmuth-credit-union/id578146647.md - Rating breakdown: 5★ 37 · 4★ 6 · 3★ 6 · 2★ 7 · 1★ 21 ## Newest reviews (4 of 23) ### 2/5 — UNRELIABLE *2022-02-19* i swear the app doesn’t work after midnight. always “undergoing maintenance” but still doesn’t work ### 2/5 — Services Always Unavailable *2022-02-07* I have 5G full bars and the app won’t let me login into my account. This isn’t the first time it has happened. But it seems more than coincidental that everytime I need to transfer money or to check my account the services aren’t able to login me into my account. ### 2/5 — Eh *2021-07-08* Good bank but I hate this app with a passion it’s always shut down or not working😐 ### 2/5 — New Update *2021-06-22* Hate the new update. I keep most of everything in my savings and transfer when I need to. Now I have to schedule a transfer a day in advance? What in the world! Change it back! I should be able to transfer my own money right away when I need it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2026-05-23* True recent updates to this app have rendered it unusable. I have not been able to log into my account for a few months. I spoke with a bank representative; they could not help. I have deleted and re-uploaded the app to troubleshoot. This is very inconvenient. I cannot even warrant giving this app 1 star due to the terrible quality. ### 1/5 — Performance *2024-10-26* App is constantly down on my iPhone or I’m having to reload the app to get it to function properly as must as people rely on this application to access there money now a days you’d they would invest more time to create a much for stable application for all users I stress out all week eating the money I shouldn’t be 2x as stressed out tryin to access my money and move it around if I could give zero stars i would please update the app ### 1/5 — Don’t join *2024-02-09* Charged $10 membership fee, no other credit union I am a member charged a fee but hubby wanted a local bank, so we paid fee. Then issue with getting debit cards, took two months. I was unwilling to move funds until I had access to account. Was encourages the use of their online banking then after 3 months charges $4.95 monthly fee. Thought local banking to save money, instead I am being charged fees for services that I don’t use….frustrating experience. Will be closing account and stay with Wildfire CU. ### 1/5 — Mobile app issues *2023-12-06* All of sudden I cannot access the mobile app. Going on four days. Never have had this happen ### 1/5 — Almost completely unuseable *2022-10-20* Never had issues with the app until the last update. Ever since then the app has totally SUCKED! It doesn’t login right anymore and takes forever loading things and sometimes completely crashes making it basically unusable. I have an iPhone 12 Pro Max and several of my other friends with iPhones have issues with their Frankenmuth app as well. Could use a total update for iPhone users! ### 1/5 — Needs work *2022-03-11* Sick of having to call every time to activate Apple Pay or to simply change my email address on file. This app is light years behind others ### 1/5 — Slow and annoying *2021-09-02* This app barely works!!!!! It’s so annoying. I have tried to login multiple times. Many many times. It asks me a security question and when I answer it correctly it just sits there and loads and loads and loads. Nothing doesn’t log in. ### 1/5 — Unupdate the app. *2021-06-16, version 5.9.175* Newest update isn’t good. Can’t even check other accounts that are linked to your main account or transfer money into said linked accounts. Each update removes more and more features for some reason. Just deliete the app and log in online it’s stil the old way and still actually works..at least for now.or just change banks.. yes it’s a bank now they’ve lost all there small town credit union feel and appeal years ago. ### 1/5 — Def not an upgrade *2017-11-06, version 3.2.04* Worse than last app. Logging in is more of a pain, figure they would go to finger print login like everyone else. Instead you have to sift through advertisements and open extra tab to log in. And color scheme is hard on the eyes. Mobile banking is important to me as I live a distance from this establishment. ### 2/5 — App stability *2026-06-22* The app recently is terrible. One minute you can close it to use the calculator on your phone and it doesn’t log you out the next time it logs you out. Log in information is on my phone when I use my phones passcode to auto enter my log in information the app sometimes blanks out, same with entering my security question answer. The app is not stable if you ask me. ## Most praised reviews (9 highest-rated) ### 5/5 — Super Convenient *2025-10-29* Love the app. Has so many functions and all our banking is easy to access in one place. ### 5/5 — Great App *2025-04-09* Love the FCU app- can do so much without having to call the call center or walk into a branch when I have questions on my account. Love that I can create new sub accounts and nickname them for things tailored to what I need. ### 5/5 — Awesome App *2024-08-24* It has always made my online banking so easy and convenient! FCU is a great financial institution. ### 5/5 — beautiful colors, easy to use *2021-06-15* All of the new art is so pretty! Easy to navigate, too—Face ID is a godsend, and I’d much rather use that than type in a password every time. ### 5/5 — Fantastic! *2020-03-09* The update makes the app super sleek as well as almost completely uninterrupted by loading screens. Overall a fantastically up to date app with outstanding features! ### 4/5 — Please Update, Otherwise Great! *2023-11-16* Great CU and app. App icon needs updating though. Will there every be support for dark mode as well? ### 3/5 — Maintenance *2022-10-02* Does the app go down for maintenance at 5 a.m.? This is the most inconvenient time to do such a thing. Try doing it at an earlier time when people aren’t waking up and getting ready for their day. ### 3/5 — New updates are terrible *2021-06-17* Before the newest updates, the app worked fine. Now it barely works when I need it to, won’t show account info when I need to see it. It says no info on account available but the amount on accounts screen show fine. Can’t transfer money easily anymore after updates. I had no issues with it before, it was five stars now I just want to give it 1 star because of everything that just won’t work when I need it to ### 2/5 — Problems *2022-06-27* I’ve never had issues with this app until now. I log in and do what I need to and the app shuts right down before I am finished. This is happening every single time now. I have to log in multiple times just to finish what I wanted to do on the app. I have an iPhone 12. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*