# Frankenmuth Insurance — user reviews

> 10 indexed App Store user reviews of Frankenmuth Insurance by Frankenmuth Mutual Insurance Company, rated 3.87/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/frankenmuth-insurance/id895948967/reviews
- App overview in markdown: https://appshunter.io/ios/app/frankenmuth-insurance/id895948967.md
- Rating breakdown: 5★ 8 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — Junk

*2026-03-13*

Absolutely worthless app.  Just as bad as their website that appears to be from 1990.  Nothing ever works had to call my agent to get my id cards.

### 1/5 — Why bother?

*2025-10-08*

Basically you can do nothing except pay your bill on this app.   Policies don’t show up, cannot access cards, and any attempt to fix just takes you into the website which defeats the purpose of having an app.   Called in to get help and am always sent to voicemail.

### 3/5 — Face ID

*2026-03-04*

I’d like it better if it had Face ID to login.

### 3/5 — Pretty good but needs better login

*2025-02-26*

I like the simplicity of the app but it would be really helpful if you changed the ability of the login to use Face ID or save my password so I don’t need to search my password safe every time I login for the Fmins credentials.

### 4/5 — East Lansing

*2014-07-25*

App is super easy to use and has lots of functionality. Nice additional customer service option!

### 5/5 — Easy to use!

*2014-08-12*

Very easy to use & I love having my auto ID cards saved on my phone

### 5/5 — Very Pleased - Bill Pay Works Great!

*2014-08-05*

Paying my bill was quick and easy.  I absolutely love having my Auto ID cards available without logging in.  Not only can I see my auto policy limits and deductibles, but also my home and umbrella policy details, too.  Well done!  What a great extension of their policyholder services online website.

### 5/5 — Great app!

*2014-07-29*

Downloaded & immediately paid my bill!  Awesome app!

### 5/5 — MI

*2014-07-25*

Great app! Clean, simple and easy to use. Highly recommended.

### 5/5 — Great app

*2014-07-24*

This is a great way to keep track of my insurance policy instead of digging it out of a file cabinet.  The pay my bill feature is very nice!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*