# Fred Meyer — user reviews

> 598 indexed App Store user reviews of Fred Meyer by The Kroger Co., rated 4.70/5 from 145,166 ratings.

- Source: https://appshunter.io/ios/app/fred-meyer/id584446630/reviews
- App overview in markdown: https://appshunter.io/ios/app/fred-meyer/id584446630.md
- Rating breakdown: 5★ 117,062 · 4★ 19,182 · 3★ 4,828 · 2★ 1,477 · 1★ 2,617

## What do users think of Fred Meyer?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient grocery pickup service
- 👍 Friendly and helpful staff
- 💡 Ability to add notes for substitutions
- 🚀 Fast and on-time delivery
- 👍 Saved shopping lists and coupons

**Cons**

- 🐛 Inconsistent inventory visibility between app and store
- 🐛 Issues with modifying or managing orders
- 🐛 Buggy app with crashes and glitches
- 🔒 Concerns about storing financial information
- 🐛 Difficulty using coupons and weekly ads

**Commonly reported bugs**

- Items disappearing from cart
- Inability to log in or access saved lists
- Inconsistent behavior when modifying orders
- Coupons not applying correctly

**Most requested features**

- Ability to opt out of using store bags
- Better organization and filtering options
- Streamlined checkout and order management
- Integration with password managers
- Real-time inventory updates and substitution options

## Newest reviews (19 of 598)

### 4/5 — Solid, useful app

*2026-09-03, version 98.0.1*

I use the Shopping List every trip, and use the digital coupons and look at sales. It’s a solid app usually. Sometimes it glitches when they update new features. Must delete and re-download app to refresh.

### 3/5 — Bad app icon change

*2026-09-02, version 98.0.0*

Really dumb to remove the Fred Meyer F and replace it with the generic Kroger logo. I have two Kroger-owned stores in my area, Fred Meyer and QFC. This makes differentiating between the two apps for the different stores more difficult.

### 3/5 — App needs work

*2026-08-31, version 97.3.0*

The app needs better search up options. You’ll type something simple like “button up long sleeve” and it’ll pop up material items? Just the searching up needs some serious work. Also when making a pick up order, the app will glitch out and you have to restart your entire order. Also it’ll glitch when you are trying to make an order and you can’t add anything to your cart.

### 2/5 — Shopping List broken

*2026-08-14, version 97.1.0*

The main reason I use the app is to clip digital coupons and use the shopping list when I’m in the store. The past two or three years you keep messing with the shopping list. It used to be good and then you keep messing with it. Two weeks ago another annoying change/glitch, half of the items on my list no longer show a picture and do not list the aisle. A shopping list is simple and you keep trying to make it complicated. Take it back to the version of three years ago! Yes, I have the updated app.

### 3/5 — Online shopping

*2026-08-11, version 97.0.0*

Must buy 5
Doesn’t work for me. I am one person and I have limited storage space. I don’t buy 5 of any one thing so I have to keep track by item and I rarely get it right.

### 4/5 — Won’t work in store

*2026-08-09, version 97.0.0*

The app is fine but I cannot use app in most of the treasure valley stores w/ my older iPhone

### 3/5 — Don’t you want people shopping in your store?

*2026-08-08, version 97.0.0*

I can no longer use your app to shop in your store.  I can make a cart to be delivered or picked up, but if I want to actually shop and maybe buy something extra that catches my eye, your app makes it a struggle.  Please, consider, people still like to go into a store and shop.

### 2/5 — Worst App and horrible management.

*2026-08-07, version 97.0.0*

Finally dumped this app and placed my pickup order with another store. I’m fed up with being shorted on items that I paid for and receiving damaged items and moldy boxed wine that I never got reimbursed for! It was great when I 1st signed up a couple of years ago and then it all went to hell. Yesterday when I tried to place a pickup order, the app would not accept my EBT PIN!! That was the last straw and I’m not going to waste yet another hour trying to understand a heavy foreign accent while dealing with the constant incompetence of this company from every level. I really don’t know if it’s just this specific store, or if All of Kroger/Fred Meyer’s is this bad, but I’m going to give another store a chance at actually doing right by their customers.

### 3/5 — Love the convenience, hate the app

*2026-07-30, version 96.3.0*

Love ordering the groceries for pick up. Hate the app when it’s time to check-in. Seems to need constant updates and I often have to call the store to check in.

### 2/5 — Tons of ads

*2026-07-26, version 96.2.0*

It’s ok to have tons of ads in such an application, but recently they’ve started taking a form of a popup that I need to manually close before I can view The Items They Want To Sell To Me. It is a very savvy business decision to make me use their store LESS and I’m happy for them.

### 1/5 — Payment options are limited.

*2026-07-26, version 96.2.0*

They need to get Apple Pay for quick and convenient shopping experience.

### 1/5 — Update is bad!!!!!

*2026-07-23, version 96.2.0*

I use this for coupons and my grocery list. The old version had it so you could expand or collapse your list, why would you remove that? It takes up so much space. I want to be able to see more than one item on my list at a time. I dont need to see the pics of my stuff. 

Secondly, it used to be red with white font for the aisle numbers, but now it’s light blue, hard to see on the white background. Please fix it!

### 1/5 — Absolutely Horrible…

*2026-07-22, version 96.2.0*

I never leave app reviews but this app has gotten progressively worse over the past several months where it is basically useless now (same with the QFC sister app). They completely ruined the list function. I always used to sort by aisle descending when I was at the store. Now the sorting doesn’t work at all. Things seem to be in some random order. And for some reason they added thumbnail images for every item which makes it even clunkier.

And today, I noticed my saved lists were ALL GONE, except for the “active” one. I had a few lists saved that I depend on for events we host each year. GONE!!! 🤬

I have no idea what’s going on with their dev and QA (if they have one) teams but this is ridiculous!

### 1/5 — Buggy and Unusable for Pick Ups

*2026-07-22, version 96.2.0*

I was hoping to place a pick up order, but everytime I add my address it says “Error updating address, try again later.” I’m unable to add my CC because it says the CVV is “too short” when it’s 3-digits, and the field to input says it needs to be 3-4 digits. Then it was saying Idaho is not a valid state. I finally gave up and placed an order with Super 1, which was much easier, faster, and straight forward than trying to work around and hunt for items on this buggy app.

### 1/5 — The worst shopping app available

*2026-07-19, version 96.1.1*

The search feature is useless. Need shoes? Nope, but we will show you a variety of socks and underwear. Need zip ties? Nope, how about belts instead? If you need something, just hope the algorithm just happens to pop it up in an unrelated search

### 1/5 — List Function has been destroyed

*2026-07-13, version 96.0.0*

I honestly don’t understand how you took a feature that functioned so well and completely decimated it.
When you check an item as completed, it reorganizes the entire list so you have to exit out and go back in.
There are ghost items that show up without images for the product (which are already shown in the list) that cannot be removed no matter what you do. The setting feature to remove all items from list does not work. I have to reset the list using the website on my computer, which is phenomenally annoying.

And why did the list need to get buried under the cart. On old versions of the app the list was accessible from an icon on the main screen. 
can we go back 5 version and get the functioning app back instead of this trash??

### 1/5 — FM JUNKY WE QUIT! shopping at Safeway now.

*2026-07-09, version 96.0.0*

Apparently there is no one in the Fred Meyer realm that can help anyone with this app. This app used to be one of the best now it is worthy of the sewer. You would think someone at Fred Meyer corporation would know how to operate this app and be able to help people with it. But that’s not happening. There is no one in any of the Fred Meyer stores that I go to that knows how to operate the app.  Who did they hire to create this update? It is garbage and there is no one available to help…. Welcome to Western Washington.

### 1/5 — Battery killer

*2026-07-08, version 95.3.0*

21min on screen. 1min background. 29% of battery consumed and overheating phone. What is your app doing?  Terrible new version.

### 3/5 — Mobile app not working

*2026-07-06, version 95.3.0*

The mobile app won't allow logging in

## Most critical reviews (10 lowest-rated)

### 1/5 — Does not work for Pickup orders or Delivery

*2026-09-04, version 98.0.1*

I tried multiple times different occasions and different accounts. This app will let you make an entire grocery list and then when you checkout it gives you an error code and your order is cancelled. Handy to know what's at Freds through the app but it's totally inconvenient for the pickup option.

### 1/5 — Change App Icon Back

*2026-09-02, version 98.0.0*

The app icon no longer supports dark mode, forcing this retina burning red background.

### 1/5 — Unusable

*2026-08-31, version 97.3.0*

Can’t search any items. Unusable app

### 1/5 — Stopped Working

*2026-08-18, version 97.1.0*

I used this app for years and over the past few months it has deteriorated rapidly. Slow, stops working mid shopping which is such a waste of time. Please fix so I can go back to pickup shopping. This forces me to shop elsewhere for pickup groceries.

### 1/5 — App not working at all

*2026-08-17, version 97.1.0*

This app used to work well, now does not work. Trouble loading page. I can still see my info, but cannot browse or see history etc.

### 1/5 — Fred Meyer IPhone App

*2026-08-14, version 97.1.0*

You continually show items as in stock that haven’t been in stock for a week per store staff. The search engine is garbage. I have never experienced such a poorly coded search engine in my life!

### 1/5 — You broke what was working

*2026-08-14, version 97.1.0*

We spend thousands of dollars a year at Freddie’s, and this app experience is causing us to shift our shopping to Trader Joe’s, in addition to their prices being better. Every change made to the app in the last year has been from fine to terrible. Shopping list barely works at all, and the app glitches and fails constantly. Whatever corners were cut to put out this shoddy tech are going to cost customer dollars in the long run.

### 1/5 — Poor performance

*2026-08-14, version 97.1.0*

On an iPhone 17 pro max this app is laggy. It takes a full 30 seconds from tap to load all the bloat they shoved into this thing. Search is even slower. It’s like 2004 Google slow. It’s like YouTube from 2008 on 3G slow.

### 1/5 — app doesn’t allow me to order

*2026-08-05, version 97.0.0*

App doesn’t allow me to order. Called customer service after receiving an error code with no information and was told I need to shop physically in store to build a purchase history before being able to order online. Horrible level of friction for a delivery app.

### 1/5 — Worse & worse

*2026-07-27, version 96.2.0*

Every update is worse than the one before.  The list functionality became a nightmare last year. Now it’s totally unusable.  Here’s a new bug: when shopping with a list sorted for ascending aisle order, the list has aisles 10-19 BEFORE aisle 2 because of a rookie programming error that is sorting on the most significant digit.
Is this app now just AI slop?  Please get a competent human programmer to do it right!!

## Most praised reviews (10 highest-rated)

### 5/5 — Updated App

*2026-08-30, version 97.3.0*

I am really liking you new app update. It is very easy to search for items and fast. It will be easy to check out sales, coupons and what is needed for my shopping  list.

### 5/5 — Find products much easier at the store.

*2026-05-27, version 94.3.0*

I have used this app for a long time and It was always a struggle finding those unique / atypical products as you needed to create a list and then go through the list etc. Now the product’s location at the store is now visible directly on the search result list. Bravo! Well done! Much better user experience.

### 5/5 — Use before Tuesday 9pm

*2026-02-11, version 91.0.0*

Since the coupons never successfully apply in person, I use this for grocery pickup and you can save a TON on clipping coupons and applying to your order. Whatever is on sale is how I plan my meals for the week. New coupons drop on Wednesday at midnight. And expire Tuesdays around 9pm. So place orders before then. Best time for pickup is in the AM when everything is stocked.

### 5/5 — Those fancy phones

*2025-12-28, version 89.1.0*

Get a burner?

### 5/5 — Most recent update breaks usability

*2025-11-19, version 88.1.0*

The latest app is hostile to in-person shoppers who use multiple shopping lists:
- The home page, where the product search control is, gives no indication which list is active.
- Selecting the active list is buried in the menus. Once you select an active list, the subsequent view has no way to search.
- After you scan a barcode there’s no way to save the found product to a list, making barcode scan useless.
- Cannot add a generic item to your list (e.g. “carrots”). You are forced select a specific product even if you want to compare products or window shop while you at the store in person.

### 5/5 — New app version is garbage

*2025-11-03, version 87.3.0*

I can’t see anything on the new version of the app besides past shopping history, boost stuff which I am not interested in, and pharmacy. Where can I see the weekly ads!?! Or or coupons!?! Please don’t break something that worked! This is absolutely not user friendly and I almost deleted it completely because of it.

### 5/5 — Lillie blue

*2025-10-26, version 87.2.1*

Get a life

### 5/5 — Yes!

*2025-10-22, version 86.3.0*

This is the most Fred Meyer!! 😀

### 5/5 — Not happy with new update

*2025-09-16, version 86.1.0*

Making it more difficult to switch from pick up to delivery is such a pain. Please put it back.

### 5/5 — Can’t use your app

*2025-09-04, version 75.2*

I’m so angry. I’m almost 80 and I’m not about to spend my SS on one of those fancy phones. You have changed your app so we Senior consumers who used to order from you on a weekly basis cannot use it with our existing cell phones. Thanks for nothing and for discriminating against those who can’t afford those fancy phones. Most people can’t afford them. Wake up. Times are tough.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
