# Freddy’s — user reviews > 504 indexed App Store user reviews of Freddy’s by Freddy's Frozen Custard & Steakburgers, rated 4.90/5 from 118,302 ratings. - Source: https://appshunter.io/ios/app/freddys/id1463076279/reviews - App overview in markdown: https://appshunter.io/ios/app/freddys/id1463076279.md - Rating breakdown: 5★ 107,812 · 4★ 7,268 · 3★ 1,307 · 2★ 347 · 1★ 1,568 ## What do users think of Freddy’s? Overall sentiment: negative **Pros** - 🍔 Great food - 💰 Good deals and rewards - 🍦 Delicious custard - 👍 User-friendly app **Cons** - 🐛 Buggy app with crashes and freezes - 🔑 Login issues and inability to restore accounts - 🕰️ Slow app performance - 🚫 Inability to order for drive-thru pickup - 📍 Location-based restrictions for mobile orders **Commonly reported bugs** - App logging users out frequently - Inability to log in or reset password - Order details not saving or syncing properly - Rewards not being properly credited **Most requested features** - Add option to order for drive-thru pickup - Improve app stability and performance - Allow more customization options for orders - Simplify rewards program and make it easier to redeem ## Newest reviews (18 of 504) ### 4/5 — Dine in on the app *2026-08-22, version 26.6.25* Everytime I use the app, it will not let me choose to dine in. It is a bit inefficient when I want to order in transit so that I can still eat in the dining room and enjoy the cool ambiance and still be able to meet my commitments on time. Could you update the app to accommodate this feature or tell me why the company chooses not to have it? ### 3/5 — Vanilla on kids meal! *2026-08-17, version 26.6.25* Can’t pick vanilla scoop on 2 piece kids meals it’s chocolate or nothing ### 5/5 — Love their Frozen Custard *2026-08-15, version 26.6.25* Food is great and custard is fabulous. Fast service. App is easy to use and fair at earning points. ### 5/5 — The steak burger salad *2026-08-15, version 26.6.25* Omg so goood ### 5/5 — Great Food *2026-08-14, version 26.6.25* Great food and good value ### 5/5 — Love it *2026-08-14, version 26.6.25* Freddy app is amazing. I just had a new Freddys open up right down the street from my house and I’ve used it twice. ### 4/5 — Good - glad we made the drive *2026-08-10, version 26.6.25* Burger - Good but a little heavy handed on the salt. Concrete - delicious as usual! ### 5/5 — Let’s go!!!! *2026-08-10, version 26.6.25* I love the app!!! Giving me the price straight up front and then letting me know how munch each add on is going to be so I don’t find out in check out. ### 5/5 — Quick and Easy *2026-08-09, version 26.6.25* App is easy to use and easier to rack up points. ### 3/5 — Ice cream sundae/Indian land, South Carolina *2026-08-07, version 26.6.25* Everything was really good except I got the small ice cream sundae. And it was really really tiny. The quality of the ice cream was excellent. But I think it was a very small amount for the price I paid. ### 5/5 — Thank you! *2026-08-07, version 26.6.25* Always so easy to order and swing through for pickup. Thank you! ### 5/5 — Coco loco *2026-08-06, version 26.6.25* So yum! ### 4/5 — No Pick Up from Drive Through *2026-08-05, version 26.6.25* Need to add a pick up option to drive through. ### 5/5 — Best Yum Ever *2026-08-04, version 26.6.25* On a whim one evening, I pulled into Freddy’s with my 22yo daughter and said let’s grab dinner. She looked at me like I was CRAZY because I never buy fast food and we had never stepped foot in a Freddy’s before. Well, the amazing aroma hooked her. The site of other people eating had her salivating. And the menu options were so delicious looking, I thought she’d never make up her mind!! She got a burger, I got chicken, she got tots, I got fries, she got some kind of amazing ice cream concoction and long story short… we were happy happy stuffed ladies!! And… we went back 2 nights later because she was moving to Chicago and she needed 1 more Freddy’s Burger before she left ❤️ ### 5/5 — Best Fast Food our favorite *2026-08-04, version 26.6.25* So happy we found Freddy’s! Employees are always friendly and food is always fresh we really appreciate you all! ### 3/5 — Please take care of flies. *2026-08-03, version 26.6.25* We were unable to eat inside. Flies were terrible. ### 5/5 — Yum *2026-08-03, version 26.6.25* Love Freddy’s burgers , so yum and satisfying !! ### 5/5 — :) *2026-08-01, version 26.6.25* It’s great! ## Most critical reviews (10 lowest-rated) ### 1/5 — Order for table service. *2026-08-22, version 26.6.25* Why can’t you order to eat in the restaurant? Only App options are Delivery or Carry Out. The other fast food guys have this option in their Apps. ### 1/5 — Sucks *2026-08-15, version 26.6.25* Don’t recommend the app it doesn’t work well at all ### 1/5 — Scam - No Menu *2026-07-30, version 26.6.25* Created account. Provided info, but no menu available. Don’t download. ### 1/5 — Terrible app *2026-07-25, version 26.6.25* It repeatedly logs me out and when it does work it’s slow and miserable. It crashes repeatedly. If you log me out of my account one more time I will never buy another thing from any Freddy’s. If it’s the last food on the planet I will burn the restaurant down. ### 1/5 — I hate this restaurant *2026-07-25, version 26.6.25* Nga tf u mean I gotta spend $5 for a free burger nga? ### 1/5 — Does not work *2026-07-04, version 26.6.25* App does not allow you to log in your account ### 1/5 — Terrible *2026-07-02, version 26.6.25* Every time I go to use this app, it wants me to log in again. Sign in with Apple simply does not work. If I log in with email and a newly generated password, it will not validate the password. Every food app should work like the Chick-fil-A app. That's the gold standard. ### 1/5 — Every update kicks me out *2026-06-30, version 26.6.25* Every single update kicks me out and I have to go back through and figure out what my password and user name happen to be, yes I use passwords to get set up, but it keeps making new ones and I have to delete them out every time. ### 1/5 — Update broke app *2026-06-24, version 26.6.25* Won’t let me sign in. Tried to reset password 3 times to no avail. App is broken and now I lost my appetite. Remembering why I hate fast food apps. Just give deals. ### 1/5 — Unable to login with latest update (6/24/2026) *2026-06-24, version 26.6.25* Cannot login since this new update came out earlier today. “Invalid email or password” every time. I can log in on the website just fine but the same login/password combination does not work on the app. Reset my password and still having the same problem. Deleted the app and reinstalled with the same results. ## Most praised reviews (10 highest-rated) ### 5/5 — Great 🙂 *2026-08-26, version 26.7.29* Always fresh. Customer service is great. So rare these days, but Freddy’s does it right ### 5/5 — Fresh *2026-08-20, version 26.6.25* Always fresh, employees are always kind. ### 5/5 — One of my favorite places to eat *2026-08-20, version 26.6.25* I love the food here , the custard is great, burgers are amazing , love the cheese curds as well . ### 5/5 — Easy to use *2026-08-20, version 26.6.25* The app is easy to use just wish on the drinks for the tea and lemonade. We can go half-and-half like a Arnold Palmer ### 5/5 — Love Freddie’s *2026-08-20, version 26.6.25* Best burgers and fries ### 5/5 — Awesome app. *2026-08-19, version 26.6.25* The pictures of the food looks good. Sometimes I get on here just tool looo at the pictures of food. ### 5/5 — Yum! *2026-08-18, version 26.6.25* Great customer service from Arturo! ### 5/5 — Freddy’s > Five Guys *2026-08-18, version 26.6.25* You get way more for your money and the burgers actually taste better than Five Guys. ### 5/5 — order ahead *2026-08-17, version 26.6.25* Really good from burger to fries and ice cream ! Great service too ### 5/5 — Payment *2026-08-16, version 26.6.25* Wouldn’t let me use my VENMO --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*