Cost
Response from developer
Thank you so much for your feedback! There may be a bit of a misunderstanding here — our app is completely free for core features like nutrition logging, tracking, and basic barcode scanning. Only advanced (premium) features require payment. If you ran into a case where a free feature unexpectedly asked for payment, please let us know the details at info@freeaimitlabs.com so we can look into it and fix it right away. We'd love the chance to help make this right for you!
Frustrated with this app
numbers, measurements and time are struggles for me. So this app sold me a product that doesn’t work as described. My doctor likes it because of the ability to send information to them. Idk if it’s worth staying just for that, or jumping ship and going with another app. Also, there is no help page for how this app even works. Like, you get gold coins for something you do or eat and yippee they’re collected in a bucket… but for what?? I could go on but I’ll stop now and drink my smoothie.
Response from developer
Hi Terryresa, thank you for the detailed feedback, and we're truly sorry for the frustration. We also want to say we hope you're doing well and taking care of yourself ❤️🩹 — we appreciate you sharing what you've been through, and we want this app to make things easier for you, not harder. We looked closely into our support inbox but couldn't find any previous emails from you — please reach out again directly at info@freeaimitlabs.com so we can help right away and make sure nothing gets missed this time. We'd also love to send you a free month as a thank you for your patience, so please include that in your email and we'll get it sorted. We've identified the scanning issue you described (both food and barcode) and our team is actively working on a fix, which should be rolling out soon. In the meantime, you can log food manually: tap the Nutrition card on the Home screen, then choose Manual instead of Smart Scan to enter calories, carbs, and fat directly — that should save you the extra lookup step for now. As for the coins: they're designed to accumulate over time as a way to keep you motivated, and they'll be used for special events and rewards we have coming up soon. We really appreciate you sticking with the app despite these issues, and we'd love the chance to make this right for you.
Great…until suddenly all free features required payment.
Response from developer
Hi there, thank you for the feedback, and sorry for the confusion! To clarify, that screen is just a paywall promotion showing what's available with a premium upgrade — it doesn't actually block your access. You can simply close/dismiss that screen (usually by tapping the X in the corner) and continue using the free features you had before, no payment required and no trial started unless you choose to opt in yourself. We hear you on this, and in our upcoming update we'll be removing this type of paywall screen to avoid any further confusion. If you have any other questions, please reach out to us directly at info@freeaimitlabs.com and we'll be happy to help. Thank you so much for sticking with the app and sharing your feedback — it truly helps us keep improving ❤️
Great App
Response from developer
Thank you for your feedback and for using our app! ❤️ Our development team has noted your suggestion regarding adding scanned foods to Favorite Foods and making it easier to log them in your Daily Log. We’re planning to include this improvement in an upcoming update. We really appreciate you taking the time to share your experience and help us make the app better! ❤️
Great App!
Response from developer
Thank you so much for your kind review! ❤️ We’re thrilled to hear that you find the app great and easy to use. Your support means a lot to our team, and we’ll continue working hard to make your GLP-1 journey easier to track and manage. ❤️
