# Free Tone - Calling & Texting — user reviews > 484 indexed App Store user reviews of Free Tone by TextMe, Inc., rated 4.70/5 from 62,745 ratings. - Source: https://appshunter.io/ios/app/free-tone-calling-and-texting/id338088432/reviews - App overview in markdown: https://appshunter.io/ios/app/free-tone-calling-and-texting/id338088432.md - Rating breakdown: 5★ 51,364 · 4★ 7,564 · 3★ 1,928 · 2★ 508 · 1★ 1,381 ## What do users think of Free Tone? Overall sentiment: negative **Pros** - 🚀 Works well with WiFi - 📞 Allows calls and texts - 💰 Free to use - 🤝 Good for business/professional use **Cons** - 💸 Requires payment for premium features - 🔍 Unclear about free vs paid features - 🔧 Unreliable call/text functionality - 📢 Excessive ads and notifications - 🔒 Security/privacy concerns - 🔋 Drains device battery **Commonly reported bugs** - Calls and texts frequently fail to connect - Messages and notifications not always delivered - App crashes or freezes unexpectedly - Number deactivation issues **Most requested features** - Improve call and text reliability - Provide better customer support - Offer more transparent pricing - Reduce intrusive ads and notifications - Improve security and privacy protections ## Newest reviews (16 of 484) ### 2/5 — Nearly unusable at this point *2026-06-09, version 3.52.4* I’ve been a paid subscriber of this app for years, as it gave me a reliable option when I spent time overseas. Over the past two years performance has declined, with calls often dropping or failing to connect. Recently, I’ve been completely unable to connect on any voice calls. Why is this app updating regularly, if not to fix or improve its primary function, to allow users to make calls? It seems they built up so many positive reviews from years of decent service that recent negative reviews are drowned out. Recommend you do not pay for this app in its current state. ### 1/5 — ! *2026-05-15, version 3.52.1* Would advise not to purchase, they are not free. False advertising ### 1/5 — Calls keep dropping *2026-04-04, version 3.51.4* Soon as I pick up the phone to answer all the calls keep dropping. I have updated and even paid for better services with this app . It’s just garbage ### 1/5 — Cancellation *2025-12-01, version 3.45.1* This app is terrible, I submitted a ticket and I still have not heard back. I can’t find anywhere to cancel. ### 1/5 — Can't even sign up - "Something went wrong" *2025-11-28, version 3.45.1* I downloaded this app today hoping to use it, but I can't even get past the first screen. Every time I try to sign up or log in, I get a popup saying "Oops, something went wrong, please try again later." My internet connection is fine and works with every other app. It’s frustrating to download an app that won't even let you create an account. Please fix this bug. ### 1/5 — Can’t send messages *2025-11-04, version 3.45.0* I don’t what’s wrong I can’t send messages for days now and I keep receiving text . I have subscribed for it and also gotten units too. Please I need this to be fix immediately ### 4/5 — Premium features? *2025-10-02, version 3.44.7* Premium should me no ads. None. I like FreeTone overall but get annoyed with pop up ads while paying for a premium subscription. ### 1/5 — Doesn’t work! *2025-09-28, version 3.44.7* App will not let you select a number anymore, even if you’re a premium member. Pushing the “get a 1st number” button does nothing! ### 1/5 — Shady *2025-09-20, version 3.44.7* Purposely didn’t remind me like they always did by email in August to use my number or lose it, so I would no longer have a free number, so I would have to pay now for something that was always free ### 1/5 — Hello *2025-09-12, version 3.44.7* I paid for the app but it’s not working what’s wrong with.? ### 1/5 — No Customer Loyalty *2025-09-04, version 3.44.7* I was a customer for over 15 years. Had one number that I had been using and just like that they deleted my account. When I asked customer service their response was it’s on you because you didn’t agree to the service terms and basically don’t ask us again. We don’t know what you did to violate but you did. For 15 years I used this number to text. Do not use them to get screwed like me. ### 1/5 — Scam *2025-09-02, version 3.44.7* After downloading the app it didn’t even opened, it feels like a scam. Don’t waste your time and money ### 1/5 — Worse app ever *2025-08-08, version 3.44.6* Don't even bother yourself to download, not to talk of paying you, it's a scam you won't get any the app we not even open ### 1/5 — Scam *2025-07-30* They advertise as free but want to charge a lot for a number. ### 1/5 — Péssimo *2025-07-06* Não tem número do BRASIL ### 1/5 — Useless Junk That Won’t Even Load *2025-07-05, version 3.44.6* This app is complete garbage—literally won’t open. Each time I tap it, it flashes for a second and then shuts down. I tried reinstalling and even restarted my phone. Same story. Waste of time, storage, and effort and moneyIf this is supposed to be a calling/texting app, it’s completely broken. Do yourself a favor—don’t touch this trash. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Broken *2026-08-27* Worked good until around the middle of June 2026. Now I have not been able to send messages, only receive. The app looks like it's trying to send, but then stops, saying "Not sent, try again." It does this for all of my contacts. ### 1/5 — Wtf. Doesn’t work anymore *2026-07-22, version 3.53.2* It used to work now I can’t answer or make calls, text anyone and in my profile my number isn’t there as of it doesn’t exist. My phone will ring but not allow me to answer ### 1/5 — They lie! *2026-07-15* Basically they tell you it’s free. Once you get used to using it and share the number, they start charging you and if you not pay then they make it not work and say it’s a random pause due to your pattern of use. They don’t know when it will return to normal and have no way of overriding it. Pretty dishonest and desperate for money ### 1/5 — Crashes upon startup *2026-07-07, version 3.52.4* Crashes as soon as it opens up. Unusable. Used to work great though. Now it doesn’t work at all. ### 1/5 — Scam in itself *2026-07-01* Not free, makes you pay then refuses to send more than a few messages due to “scam security” **Developer response:** I'm sorry you are not satisfied with TextMe. We can’t provide support through the app store, but our team can help! Just email support@go-text.me, and we’ll be happy to assist with any questions you may have. ### 1/5 — Quality down almost unusable but price keeps going up. *2026-06-25, version 3.52.4* I’m a paid diamond Premium plan subscriber since 2019. It was like $5 back then to get your 2nd number. Now is $10+ which is ridiculous that’s the cost of a eSIM. But I can understand the convenience except the app DOES NOT WORK, I can receive calls, some times, but I CANT send any message for the LAST MONTH. And good Luck trying to logout and login again. The app will freeze and you are getting NOWHERE. IF YOU ARE A NEW USER LOOK ELSEWHERE DONT DOWNLOAD THIS APP UNTIL THEY FIX ALL BUGS. ### 1/5 — Waste of money *2026-06-21* The recent update 2 weeks ago has caused the app to crash and not connect at all. I am DISABLED AND I HAVE SERIOUS MEDICAL issues that could literally kill me without warning. I use this app to communicate with my doctor office and others as well. I need surgery at the cancer center and this app is how I communicate with them as well. I’m a senior citizen that has a numerous medical history and I am fighting to stay alive here. FreeTone has now taken away my ability to communicate with anyone. Ever since the update on June 6 or 8, 2026 I have had connection issues. As of this morning June 21, 2026, the FreeTone app is not connecting at all so I can’t make or receive any calls or texts. ICSTRAB!!!! ### 1/5 — Buggy *2026-06-19, version 3.52.4* Constant crashing, can no longer access my number, bugs every time I open it. I’d stay away ### 1/5 — I need my refund *2026-06-06, version 3.52.4* I need my refund ### 1/5 — Do NOT recommend *2026-05-16, version 3.52.1* Unable to answer incoming calls, app crashes a lot… definitely not worth it ## Most praised reviews (10 highest-rated) ### 5/5 — All good *2026-06-21, version 3.52.4* App is really helpful and nice! I like it! ### 5/5 — I like it, solid! *2026-06-12, version 3.52.4* Works well, very good app! ### 5/5 — El mejor servicio *2026-05-14, version 3.52.1* Buena comunicación ### 5/5 — Free Tone *2026-01-26, version 3.50.4* Excellent ### 5/5 — Easy to use! *2025-05-25, version 3.43.3* Get it!! ### 5/5 — Sweet *2025-04-12, version 3.43.0* Sweet ### 5/5 — Best *2025-03-07, version 3.42.0* I encourage you use this app ### 5/5 — GREAT APP *2024-11-26, version 3.41.2* I run business on multiple locations and I get to problem with block from other app , even though I don’t spam just answer on other messages. Almost don’t have issue with this app. Love it ### 5/5 — Allow me to get a free now please *2024-11-17, version 3.41.1* I beg to have a free number to call please ### 5/5 — Great Service *2024-09-27, version 3.40.4* Always works well. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*