# Freedom FCU Mobile Banking — user reviews > 27 indexed App Store user reviews of Freedom FCU Mobile Banking by Freedom Federal Credit Union, rated 4.80/5 from 2,262 ratings. - Source: https://appshunter.io/ios/app/freedom-fcu-mobile-banking/id1052835291/reviews - App overview in markdown: https://appshunter.io/ios/app/freedom-fcu-mobile-banking/id1052835291.md - Rating breakdown: 5★ 1,995 · 4★ 132 · 3★ 48 · 2★ 18 · 1★ 69 ## What do users think of Freedom FCU Mobile Banking? Overall sentiment: neutral **Pros** - 👍 User-friendly - 🚀 Convenient - 🔒 Reliable security options **Cons** - 🐛 Clunky mobile deposit process - ⏱️ Slow credit payment processing - 🚫 Lack of Zelle integration **Commonly reported bugs** - Mobile deposit button closes the app - App crashes and becomes unresponsive **Most requested features** - Add Zelle capability - Improve mobile deposit experience - Allow external transfers ## Newest reviews (7 of 27) ### 4/5 — User-friendly *2024-04-17, version 3.11.2* Nice app, but a couple of improvements would be welcomed: (1) Add Zelle. Some banks have a Zelle capability “built-in” on their website, but Freedom FCU does not. (2) Mobile deposits are difficult, as you have to manipulate your mobile device “just so” to take a picture of the check, and oftentimes your first attempt is not successful. However, with some financial institutions, the website takes control of your camera, prompts you to move your camera closer or farther from the check being photographed, and then automatically takes a picture when everything is aligned properly. This is a simple and virtually foolproof method. Recommend that Freedom FCU pursue this capability. ### 4/5 — Good app except for mobile deposits *2024-02-01, version 3.9.0* I have a bank account with BankFirst, which has a better system for making mobile deposits. With BankFirst, the app “takes control” of the camera and when the check image is aligned properly and in focus, the camera automatically takes a picture. This is a faster and more efficient than the method used with Freedom FCU. Please consider upgrading your mobile deposit camera. ### 4/5 — Makes Life Easier *2021-09-29, version 2.34.1* The new mobile app for Freedom Federal credit Union is very easy to use, and allows transactions to be conducted quickly. ### 5/5 — Great app *2020-01-31, version 2.15.1* Very user friendly. Makes it very easy to do all your banking with no trouble. Very satisfied. ### 5/5 — This app is amazing! *2018-02-21, version 2.3.10* It's so much better than many other credit union apps out there! I can't believe how easy it is to use. 10/10! ### 4/5 — A lot better *2016-05-12, version 2.1.0* This upgrade to this app is far better than the old version, it's a lot more easier to use. I am very pleased thank you. ### 5/5 — Great redesign lacking one feature *2016-01-22, version 2.0.33* The new app looks fantastic. Very sleek and modern. Just wished they kept the ability to do FI to FI transfers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Payment car *2026-03-22, version 3.32.0* Very hard app to work ### 1/5 — Useless *2026-01-29, version 3.30.2* Doesn’t show all transactions as Affcu’s did whole bank is trash ### 1/5 — Terrible app *2024-12-16, version 3.18.0* Really can’t do much on this app. Can’t make external transfers. Can’t change pins. Can’t put a hold on accounts. Can’t close accounts. Absolutely useless app. ### 1/5 — Service *2023-05-09, version 3.1.2* Worse website ever!! Sorry I chose this bank ### 1/5 — AAAAAAAAAAAAAAAAA *2020-02-28, version 2.16.1* AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAWWWAWW ### 1/5 — Deposit Feature Does Not Work *2016-03-16, version 2.0.37* This app does not support the deposit feature, but this is mainly because the same button that is supposed to capture the photograph of the check also closes the app itself. This also causes another error, which causes the app to stop responding, and then close. Please forward this message to whomever would be responsible for correcting this error, and please copy me on that email to confirm that this concern has been escalated. Sent from my iPhone ### 2/5 — Lock card *2026-08-12, version 3.36.0* I been searching for the thing to lock my card in this app and it doesn’t show you anything on how to ### 2/5 — Slow *2024-12-04, version 3.18.0* Takes 3 days for a credit payment to go through ### 2/5 — Check deposit *2020-02-12, version 2.16.0* The check deposit process is clunky. It needs a black background with tons of light and it struggles to rotate the camera. ### 3/5 — Balance Info *2025-07-17, version 3.24.0* You should be able to see you balance under each transaction ## Most praised reviews (10 highest-rated) ### 5/5 — FFCU *2026-03-17, version 3.32.0* Love my on line banking. ### 5/5 — Freedom Federal Bank App *2026-02-19, version 3.30.2* Saves me going to bank or on the phone with the bank. I just love moving money around at my fingertips. I just go to my app for paying my bills online. Done quickly! Saving on stamps. Love the app!🥰🥰🥰🥰🥰🥰 ### 5/5 — So far so good *2025-01-03, version 3.18.0* I’m new to the credit union. All is well. Zelle access would make things great ### 5/5 — Great App *2023-01-07, version 2.48.0* User-friendly, high-quality, reliable security options ### 5/5 — Convenient *2021-09-09, version 2.33.4* This app let you be on top of all your financial transactions. It is very convenient and easy to use. ### 5/5 — FFCU Mobile Banking *2021-03-19, version 2.28.0* Worst app I have ever used. ### 5/5 — No Zelle *2021-02-12, version 2.27.0* O Zelle to transfer between accounts ### 5/5 — Easy *2020-10-07, version 2.22.0* I really enjoy using my mobile banking. It makes my life so much easier. ### 5/5 — C. Kifer *2020-05-15, version 2.18.1* Pleasant, helpful staff, easy online mobile banking app, and great rates! ### 5/5 — FFCU *2020-02-29, version 2.16.1* I have always been happy banking here. I have a checking, savings, car loan, home equity line of credit, and credit card with them. Rates are good and fees are low- --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*