# Freedom Mortgage > Mobile app for managing mortgage payments, viewing loan details, and accessing documents. (iPhone/iPad app by Freedom Mortgage.) - Source: https://appshunter.io/ios/app/freedom-mortgage/id1562200496 (this page in markdown: same URL + `.md`) - Developer: [Freedom Mortgage](https://appshunter.io/developer/1094860662) - Category: Finance - Price: Free - Rating: 4.90/5 from 111,253 App Store ratings · 297 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 64 MB - Languages: American English - Released: 2022-02-24 - Data updated: 2026-08-26 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/freedom-mortgage/id1562200496/reviews.md ## What is Freedom Mortgage? Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app. Manage your mortgage from anywhere • View your mortgage balance and current loan details • Pay your bill and manage recurring payments • Utilize the in-app help center for questions and tips • Go paperless, view, and download important documents Stay in the know with push notifications • Get notified when a new statement is available • Never miss another opportunity to lower your rate Rest easy with built-in security features • Login with secure fingerprint or facial recognition • 24/7 fraud monitoring • Access protected by multifactor authentication Freedom Mortgage is committed to fostering homeownership across the United States. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990. ACCOUNT SETUP Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. Then, select One Time Payment from Account Details. On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day. APP SUPPORT Our Mobile app supports the following versions on IOS devices: • iOS – 12.0+ If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time. Scheduled Maintenance: Mon-Sat : 11:00PM - 11:10PM ET, 2:00AM-2:10AM ET Sunday: 2:00AM - 6:00AM ET We’d love to hear your feedback! Email us at fmcmobileapp@freedommortgage.com. All features may not be available in iPad. iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc. Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation. © 2022 Freedom Mortgage Corporation 951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity. ## Key features - Manage mortgage from anywhere - View mortgage balance and loan details - Pay bills and manage recurring payments - Access in-app help center - Go paperless and download documents - Receive push notifications - Secure login with fingerprint/facial recognition ## What do users think of Freedom Mortgage? Overall sentiment: positive **Pros** - 👍 Convenient payment system - 🚀 Easy to navigate app - 🤝 Helpful and understanding customer service - 💯 Great overall experience **Cons** - 🐛 Login and app issues - 🤖 Lack of accessibility features - 📢 Aggressive marketing and data sharing - ⏱️ Slow payment processing **Commonly reported bugs** - Unable to login on app - App crashes and data issues - Inconsistent performance across devices **Most requested features** - Add Face ID/Biometric login - Improve escrow payment options - Provide more payment flexibility - Enhance app functionality and stability ## Recent user reviews (10 of 297) All indexed reviews: https://appshunter.io/ios/app/freedom-mortgage/id1562200496/reviews.md ### 1/5 — App won't load *2026-08-18, version 2.1463.3* Stopped loading after latest update ### 2/5 — Needs reset *2026-08-17, version 2.1463.3* Works on my iPhone but not my iPad. Used to…. ### 5/5 — App is not loading up on iOS 26.6 *2026-08-02, version 2.1419.0* I would like to let you guys know that App is not loading up on 26.6 iOS ### 5/5 — Great app *2026-08-01, version 2.1419.0* The app is incredibly easy to use. Important info at a glance as soon as you open the app, one tap to pay my mortgage, and a sleek interface. ### 1/5 — Login loop *2026-07-31, version 2.1419.0* I’ve been trying to log in to this app for 30 minutes. I go from login screen through the 2FA to loading to login screen. It shouldn’t be this difficult to give a company money. ### 1/5 — Fail. Dysfunctional *2026-07-30, version 2.1419.0* Operators looking at something entirely different. Can’t setup auto play pain to deal with ### 1/5 — Frustrating can’t get the app to download *2026-07-16, version 2.1365.1* Every time I use the app to make a house payment, monthly I have to update the app. Then I have to verify. It’s a nuisance that takes 20 minutes every month. The app doesn’t make Pain house payments easier. Ing and frustrating. I also have to close windows where they make sales pitches. ### 1/5 — Face id *2026-07-15, version 2.1365.1* Face id doesn’t work. Have to keep entering credentials ### 1/5 — App is trash *2026-07-14, version 2.1365.1* They change this thing more than I change my socks and screw it up every time more. The people you call are absolutely worthless. Complete trash. Trash. ### 1/5 — Horrible update *2026-07-10, version 2.1365.1* The new update is genuinely horrendous. If you were trying to make it more convenient, it isn't. I'm in my 20s and I personally preferred the old design. Not everything needs to be redone/redesigned. ## Frequently asked questions about Freedom Mortgage ### What can I do with the Freedom Mortgage app? The app allows you to manage your mortgage from anywhere. You can view your mortgage balance and current loan details, pay your bill, and manage recurring payments. It also provides access to an in-app help center, allows you to go paperless to view and download important documents, and sends push notifications for important updates like new statements or rate opportunities. ### How do I set up payments in the app? You can make a one-time payment or set up recurring payments through the mobile app. After logging in or creating an account, navigate to Account Details and select 'One Time Payment'. On your first visit, you'll set up your banking information. For subsequent payments, simply select your saved account. ### What security features does the app offer? The app offers robust security features to protect your information. You can log in using secure fingerprint or facial recognition. It also includes 24/7 fraud monitoring and access is protected by multifactor authentication, ensuring your mortgage information remains safe. ### What are the app's compatibility requirements? The mobile app supports iOS version 12.0 and above. Please note that not all features may be available on iPad devices. For any login issues, customer support is available via phone. ### Is the Freedom Mortgage app free to use? Yes, the app is free to download and use. While the app itself is free, it is designed to manage your existing mortgage with Freedom Mortgage. Any associated costs would be related to your mortgage loan itself, not the app's functionality. ## Version history (last 5 releases) ### 2.1526.0 — 2026-08-25 What’s New Meet the all-new Freedom Mortgage Mobile app—rebuilt to make managing your mortgage simpler. Easier management A redesigned Home screen puts key info and actions front and center. Pay in fewer steps Complete payments in as few as three taps. Financial Tools Access resources to help manage your home and finances. Learning Center Explore articles and guidance anytime. Fresh design Enjoy a cleaner, more modern, and smoother experience. ### 2.1463.3 — 2026-08-11 What’s New Meet the all-new Freedom Mortgage Mobile app—rebuilt to make managing your mortgage simpler. Easier management A redesigned Home screen puts key info and actions front and center. Pay in fewer steps Complete payments in as few as three taps. Financial Tools Access resources to help manage your home and finances. Learning Center Explore articles and guidance anytime. Fresh design Enjoy a cleaner, more modern, and smoother experience. ### 2.1419.0 — 2026-07-23 What’s New Meet the all-new Freedom Mortgage Mobile app—rebuilt to make managing your mortgage simpler. Easier management A redesigned Home screen puts key info and actions front and center. Pay in fewer steps Complete payments in as few as three taps. Financial Tools Access resources to help manage your home and finances. Learning Center Explore articles and guidance anytime. Fresh design Enjoy a cleaner, more modern, and smoother experience. ### 2.1365.1 — 2026-07-09 What’s New Meet the all-new Freedom Mortgage Mobile app—rebuilt to make managing your mortgage simpler. Easier management A redesigned Home screen puts key info and actions front and center. Pay in fewer steps Complete payments in as few as three taps. Financial Tools Access resources to help manage your home and finances. Learning Center Explore articles and guidance anytime. Fresh design Enjoy a cleaner, more modern, and smoother experience. ### 2.1254.1 — 2026-06-23 What’s New Meet the all-new Freedom Mortgage Mobile app—rebuilt to make managing your mortgage simpler. Easier management A redesigned Home screen puts key info and actions front and center. Pay in fewer steps Complete payments in as few as three taps. Financial Tools Access resources to help manage your home and finances. Learning Center Explore articles and guidance anytime. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*