# FreedomRoad Financial Mobile — user reviews > 27 indexed App Store user reviews of FreedomRoad Financial Mobile by Evergreen Bank Group, rated 4.60/5 from 619 ratings. - Source: https://appshunter.io/ios/app/freedomroad-financial-mobile/id6443334696/reviews - App overview in markdown: https://appshunter.io/ios/app/freedomroad-financial-mobile/id6443334696.md - Rating breakdown: 5★ 507 · 4★ 36 · 3★ 29 · 2★ 18 · 1★ 29 ## What do users think of FreedomRoad Financial Mobile? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 🚀 Quick payments - 💡 Handy for bill payments - 👍 Decent app - 👍 Excellent app **Cons** - 🐛 App crashes - 🐛 Difficult to set up - 🐛 Unreliable password reset - 🐛 Unintuitive navigation - 🐛 Incomplete account information **Commonly reported bugs** - App freezes during bank account setup - Payment option disappears after review - Unable to sign up or make payments **Most requested features** - Debit card payment option - Share statement PDF option - Clearer display of account details and due dates ## Newest reviews (7 of 27) ### 3/5 — Lacks Essential Features *2026-05-22* Does not allow principle only payments and does not provide payoff quotes. ### 4/5 — Decent app *2024-08-11* This app is pretty good. In my opinion, it still needs just a little help with navigation. It is still a little hard to find stuff. ### 4/5 — App is handy for easy payment. *2024-08-07* App works pretty well for easy, quick payments. Could be a little more intuitive but overall a really good app. ### 2/5 — User friendly but needs help *2024-01-01, version 1479.2311.125* Usable friendly but it doesn’t show you what you owe and time due … ### 5/5 — Easy to navigate app *2023-03-20* App is very easy to set up and use! Makes paying for your motorcycle quick and easy. ### 5/5 — Best app *2023-03-11, version 1039.2301.122* Hands down easiest app to use! ### 5/5 — Works *2023-02-10* Does what it is supposed to do ## Most critical reviews (10 lowest-rated) ### 1/5 — App freezes *2026-01-12* App crashed when trying to put in bank account Info to make a payments. Tried the last 2 months nothing. ### 1/5 — Terrible *2025-07-07, version 2851.2505.171* Absolutely awful in every way ### 1/5 — Dumb *2025-06-19, version 2851.2505.171* It’s the dumbest financial app have I ever seen. Built to allow you to pay your bills and it can’t even do that well little along update data. ### 1/5 — Bad really bad *2024-12-13* App never works, tried resetting my password and kept directing me back to the same page that I had already put my email to get a password reset link. I had always tried to use this app but never works, this company is just a joke ### 1/5 — Password retrieval impossible *2024-12-07* In a trend, I’ve been noticing with so many companies these days, it’s just simply impossible to reset your password. FreedomRoad let me request to reset my password one time. When I tried, it denied me probably because I chose the same password as before, but gave me no workable way to get another chance to reset it. It let me try to enter my email then it told me it has sent me another email, but it didn’t and no matter how many times no further emails were sent. This is a mark of an extremely poor design, both of the app and of their website. If I can’t even use the app at all, then one star really isn’t a low enough score. ### 1/5 — It’s the set up.. *2024-02-24* The interface of this app is set up awkward. Also i’ve never been late to anything in my life but ive been late to a couple payments because i used autopay but it never works on here. and then i have to chase down customer service ### 1/5 — Can’t get signed up *2022-11-12* I have tried for four days to make payment cannot get signed up on app. and when you called our company, they will not send you the link to make the payment. for some reason it says unavailable at this time.I’m highly regretting getting the loan from this company. My first payment gonna be late because I did not let me know. They I need to make the first payment by check. Or they are having issues with there payments. I hope everyone else has had good luck with it. ### 2/5 — Sign up is a joke. *2025-03-18* It might be alright once it’s actually setup, but from what I’m experiencing this is going to require a computer for the email while the phone gets setup. Checking it on my phone just closes the confirmation screen. I am out of patience for the evening. I’ll figure it out when I calm down. ### 2/5 — Unnecessarily hard to navigate *2024-07-24* Once you have it setup it’s ok, but if you need to change anything you have to spend time searching and trying to figure out where options are hidden. Probably the only app that’s ever had me frustrated. ### 2/5 — Bank issues *2024-06-18* When you transfer in your bank info it pulls in only description of the accounts and not the last 4 of the account numbers so you can’t really tell which account you are trying to use to pay your bill ## Most praised reviews (10 highest-rated) ### 5/5 — iPad *2025-08-02* All good just wouldn’t make the payment while I was on my iPad. After I clicked “review” it then didn’t have the “send money” option. I had to do it from my phone ### 5/5 — Great *2025-04-18* App is super easy to navigate and use. ### 5/5 — Easy bill pay *2025-01-23* It’s super easy once it’s set up. I do wish they would take payments from a debit card though. ### 5/5 — I like it *2024-08-03* Easy and fast. What more can you ask for. ### 5/5 — Great app *2024-04-13* This app makes managing my account easy, I will never miss a payment on my motorcycle loan with this app! ### 5/5 — Review *2024-02-09* Nice app easy to navigate always on point. ### 5/5 — Freedom Road Finance *2024-01-22, version 1479.2311.125* Ease of use, Excellent App! Love it! ### 5/5 — Excellent app *2024-01-20* I love the ease of use to pay and keep track of my loan with Freedom Road Financial. ### 5/5 — No problems with app *2023-12-23* Nothing flashy on the app it just works. Which is refreshing and makes things a lot simpler. Easy to use and everything is laid out well. The company itself is great, had a question about payment dates when I first got my loan and the lady I spoke with was very helpful and based out of the United States. ### 5/5 — Good app, one request *2023-07-22* There should be a share widget in the statement screen so I can Airdrop the PDF statements to my Mac. Please add one. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*