# Freeform TV — user reviews

> 50 indexed App Store user reviews of Freeform TV by Disney Electronic Content, Inc., rated 4.74/5 from 51,467 ratings.

- Source: https://appshunter.io/ios/app/freeform-tv/id505728417/reviews
- App overview in markdown: https://appshunter.io/ios/app/freeform-tv/id505728417.md
- Rating breakdown: 5★ 42,683 · 4★ 5,977 · 3★ 1,603 · 2★ 389 · 1★ 815

## What do users think of Freeform TV?

Overall sentiment: negative

**Pros**

- 🚀 Fast app performance
- 💡 Ability to earn coins for ad-free viewing
- 👍 Wide selection of shows available

**Cons**

- 🔍 Too many ads and long ad breaks
- 🐛 Frequent errors and playback issues
- 🔒 Difficulty logging in or connecting TV provider

**Commonly reported bugs**

- Progress getting reset on shows
- Inability to rewind or fast-forward properly
- Chromecast issues with freezing and looping ads

**Most requested features**

- Bring back non-stop points system
- Add picture-in-picture and split-screen support on iPad
- Reduce number of ads or provide more ad-free options

## Newest reviews (13 of 50)

### 3/5 — Missing feature on iPad?

*2021-01-30, version 10.9.0*

First of all the app works just fine. If what you’re looking for is to watch TV, you won’t be disappointed. On the iPad however, it’s not possible to multitask. There is no picture-in-picture and it doesn’t let you do split screen, so whenever I want to watch something I can’t really do anything else without. Since most video streaming apps have at least one of those features by now, it feels interrupting to have the video completely pause when I need to do something like check my email.

**Developer response:** Hi there! Thanks for sending us your review. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team through the in-app feedback form under “Help”.  Once there, select “Feedback” to send them a direct message so that they can further assist. Make sure to reference your app review as well, so they can let us know you've been helped :)

### 3/5 — Uggggggg... why ruin what was AMAZING?!

*2020-07-31, version 10.4.0*

I hate the new update. No more Freeform points. I really liked them because it was something unique about the app and you could earn watching with no adds. Also while watching the adds it doesn’t say how much time it has left only the amount of adds. And with the new update my progress was lost on a couple of shows. WORST UPDATE EVER. Truly disappointed. Used to be my favorite app, now my least favorite. Make it good again please?!

### 4/5 — A Little Disappointed with Update

*2020-07-30, version 10.4.0*

I really do like this app and have had few problems with it in the past. It doesn’t glitch much and makes it easy to watch shows.

I am really sad they decided to get rid of the Non-stop point system. It was a really great way to get users to watch more. I’m not upset about my unused points because the app has been warning us that they would become invalid at the end of July, but I still don’t really like this change.

Also, the ads now don’t show the total amount of time for the commercials and just for the individual commercials. This makes it hard if maybe you need to grab something/go to the bathroom and don’t want to miss the show.

Overall, a nice app. I just wished they kept the non-stop point and the previous ad count down.

### 3/5 — Confused

*2020-05-23, version 6.3.1*

This app is great and I have been watching my favorite shows, but when I spent 60 coins on an episode so I can watch without ads it kept saying there was an error and to retry, I’ve been relying for the last 10 minutes and it didn’t work, but when I clicked the other button which says to earn coins by watching ads the episode has no problem downloading and there’s no error and I don’t have to retry but when I go back to the episode where I spent money there’s a problem. Please help fix that mistake.

### 4/5 — I like it but...

*2020-02-17, version 6.1.7*

I like the app I really do I can watch free form shows that I’ve been wanting to watch but there is one problem... it’s just the ads I know you can get rid of them with the non stop thing but why can’t you get rid of it either way why can’t there just be no ads at all! That’s the only problem I have with the app... so I hope that you can fix it please

### 4/5 — Switched TV Providers

*2019-06-05, version 6.1.2*

I had Spectrum but switch to the rising Google Fiber & of course this provider is one that doesn’t have access to certain content, mainly the shows I want to watch 🤦🏽‍♀️ but when I was with Spectrum, the app worked great for me! But the new episode of the new season of Grown-ish is already on the app and of course, I can’t watch it. The only 2 shows I watch on Freeform are locked, so unfortunately it’s kind of pointless for me to have the app anymore.

### 4/5 — No tv provider

*2019-04-11, version 6.1.1*

This app is great especially since I really wanted to watch Pretty Little Liars: The Perfectionists. The first two episodes were unlocked but since I don’t have a tv provider I cannot see the third episode. I’m a 7th grader and we have spectrum but not cable so I can’t watch another episode. This makes me upset because not only was the show getting interesting but I can no longer watch shows that need a tv provider. Not everyone has a tv provider and most shows require a tv provider. Overall this app is great.

### 4/5 — What is freeform app like

*2019-03-26, version 6.0.2*

I use the freeform app on an iphone 8plus.  The app is easy to use, with no issues regarding playback or buffering.  In fact the ONLY reason I didn’t give it 5  ⭐️ is because episodes contain ads.  You earn points by watching shows with ads, which you can then exchange to watch ad free episodes.  I can watch my freeform show on demand without ads... but a few episodes seem to be missing, forcing me to use the app.  The app links to my television provider, so I don’t see why if it’s on demand free on my tv without ads... I have to sit thru ads on the app.  The best work around for this is to have something else I’m doing at the same time (a book I’m reading, a craft project, use the ads as a bathroom break, grab a snack etc.).  I can understand the need for ad revenue, without having to like ads being forced on me.

### 4/5 — No Tv Providers

*2019-03-26, version 6.0.2*

The app has amazing shows and everything but the thing is that I don’t have cable. I’m in 8th grade so it’s pretty self-explanatory that I cannot afford to pay bills. So I’m just saying that most of the time people who watch shows are mostly teens, correct me if I’m wrong (didn’t do any research) if their ‘rents don’t have cable there should be an alternative option for them. No offense, but the shows and movies that someone can watch without a Tv Provider is kinda lame. So if the company could come to an agreement where if someone doesn’t have cable they can still watch good shows. I hope y’all actually look at this and take it into consideration. Thanks :)

### 2/5 — Are the ads really worth it?

*2019-03-14, version 6.0.2*

At first, I was thinking, “Oh, yeah. I can binge ShadowHunters with ads. It’s no big problem” 
But no, it is a big problem. 
I’ve seen more ads then I have of the first episode. 

It’s such an annoyance, every 5-10 minutes more ads pop up and they’re not the usual 15 or 30 second ads you can push the “X” on, they’re 2 minutes long and multiple ads. 
It really just Pulls you out of the show and makes you wanna say “it’s easier watching on Tv than on this app”,

I have yet to know or understand how to work the whole coins and no ads (Nonstop watching) thing and I’ve checked “Help”, “Settings”, and “Stream quality” nothing on how to activate it.
 
Best take your luck on some streaming site to really invest yourself into the show and truly get the Netflix style binge. 
You’re not gonna find it on this app.

### 4/5 — Pretty good

*2019-03-05, version 6.0.2*

I'm pretty happy with this app. But there is one thing I don't like. You have to watch adds. But if you watch these adds you get points, and if you have enough to point you can go add free for one episode. So there is a way you can skip the adds. But I still don't like that each commercial break is 3 minutes long, and there are like 3-5 of them in one episode.

### 4/5 — Great App (Could Use Work)

*2018-08-25, version 5.1.2*

Freeform is a great app that lets you stream a bunch of different shows, but what’s annoying is how the app has many commercial breaks. And the commercial breaks are longer than needed or necessary. It’s also upsetting that you can’t watch all shows but besides that the app is great otherwise. And it does not require you to pay which is also great, and partially makes up for the adds, but still is a huge con regarding the app. Great for steaming shows if your tired or don’t have access to Netflix or HBO. The app is great but could use some work.

### 5/5 — What's not to like!

*2018-07-04, version 5.0.11*

I have had the App for about two years. I normally use it when "my" regular TV shows are on break to look at shows that I didn't have time to watch during their regular season. Buffering is usually never a major problem, only for less than a minute or so if it does. Would recommend this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Too many ads!! And too many “errors”

*2022-05-26, version 10.25.0*

I downloaded this app specifically to watch the Teal Swan documentary The Deep End. I was never able to watch more than a few minutes without ads, which is a mild inconvenience. But the problem is after the ads an error will generate and takes you back to the beginning of the episode. I did this about 10 times and I had spent 1 1/2 hour trying to watch a 45 min show and I was only have through!!! Least favorite streaming service to date which is so unfortunate because I REALLY want it to that. I hope it gets fixed but I’m deleting the app for now

### 1/5 — Not Letting Me Log In

*2022-01-08, version 10.21.0*

I think this app would be fine if I was able to access my TV provider. I logged into my AT&T account through my wi-fi provider, which worked fine, but then it wouldn't stop showing me the error message that my cable provider doesn't have the freeform network. I checked my TV and low-and-behold, I have the freeform network with my TV package. I also tried logging in with the ABC app, which had the same results. I'm not going to contact my TV provider about this because I know that I have the Freeform and ABC channels included in my TV package, so there isn't anything wrong on my provider's end, this is a problem with the app.

**Developer response:** Hi there! Thanks for the review. Our Customer Support team would be more than happy to investigate the cause of those login issues you're seeing. We can be reached here: https://freeform.com/feedback

### 1/5 — Awful App, cant FF, just gets stuck in a loop all the time

*2021-05-19, version 10.12.0*

This app is disturbingly bad. It’s 2021 and this app might be the worst app I’ve ever used. Playing normal shows is extremely difficult. Can’t FF, can’t rewind, and it just jumps to random stages in the shows, sometimes on a 1 second loop and sometimes not. I restarted my phone, I deleted the app and re installed it, still the same issues. I’ll cast a show to my tv, it will cast properly, but then on my phone there is no way to FF, or rewind, or pause because the app still thinks there is an ad playing. How the company/person who made this app still has a job is mind blowing. It is a tremendously below par app that can’t handle simple functions. It’s embarrassing for free form. This app is the worst app I’ve ever used.

**Developer response:** Hi there! Thanks for your review. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team: https://freeform.com/feedback

### 1/5 — ANNOYED

*2019-08-21, version 6.1.3*

There are way too many ads. Sometimes an ad will show twice in a row and that will happen multiple times. I just got a 4 minute ad.  Also, it glitches and makes it hard to slide through the episode. Still going to use it though, but I would appreciate if those issues were fixed.

What the eff guys. These ads are stupid and I keep having to watch them way too much. Like I’ll be watching it and then it’ll say “oops there was a problem so retry” and I’ll retry and it’ll make me watch a full set of ads again. Jesus

### 1/5 — Awful

*2018-09-26, version 5.1.4*

There are so many shows I love on this app that aren’t anywhere else. However, the app constantly crashes or gives me error messages. The Freeform app on my smartTV refused to work so I started casting it to my TV from my phone and that worked fine all week, until now. Right now the app gives me an error when I open it and it won’t even let me do anything. It’s so frustrating. I have emailed support and all I got back is a general response, which I didn’t need bc I’ve done everything, I’ve deleted/reinstalled, my Wi-Fi and connection are fine but I refreshed them anyway, I’ve closed other running apps, I’ve restarted everything. It’s the glitches with the app itself. Guess I’ll be heading back over to the CW because I literally don’t have the patience for this anymore...

**Developer response:** Hi there! Thanks for sending us your review. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team through the in-app feedback form under “Help”.  Once there, select “Feedback” to send them a direct message so that they can further assist. Make sure to reference your app review as well, so they can let us know you've been helped :)

### 1/5 — I’ve never been so irritated then when using this app

*2018-09-25, version 5.1.4*

Whenever I am watching a show, the app forgets my progress in the show every single time i sit down to watch, so I constantly have to guess where I left off. To make that even more annoying, every couple minutes I have to sit through 3 minutes of commercials, making it impossible to scroll through and find my place in the show without watching ten minutes of commercials. Even if I lightly tap the screen, the progress bar will go all the way to the end of the episode and I then have to sit through more of these terrible commercials (the same ones every single time) to find where I was. Sometimes the app will even say 2 minutes of commercials, and then it will say 0 seconds left and just play another one. I am giving up on my show halfway through, and I wish I could give this app zero stars.

**Developer response:** Hi there! Thanks for your review. Please contact our Customer Support team through the in-app feedback form under “Help”, then select “Feedback” so that we can further assist.

### 1/5 — Very glitchy with chromecast

*2018-06-01, version 5.0.11*

I use this app to cast to my television through the chromecast device. This app works fine if you watch a show from start to finish and don’t touch anything. However, if god forbid you pause or rewind, you won’t be able to watch that show again. Rewinding it makes it jump at least ten minutes AHEAD and it refuses to rewind once it starts doing that. Every time you rewind again after it’s jumped ahead, it actually starts even further ahead than the last time it decided to go in the opposite direction. If you shut down the app completely, it still remembers where you last paused ....which is where it decided to jump ahead. And that show is essentially locked at a time point you don’t want until the app forgets you ever tried to watch that show. I don’t know how long that takes because it hasn’t happened for me. You spend more time trying to get it to PLEASE EFFING REWIND than you do watching the show. As I’m writing this, I’ve wasted a half hour trying to get through a show I’d only made through 15 minutes of. 

So, for now, I deleted the app. I don’t have the patience for this.

**Developer response:** Hi there! Thanks for sending us your review. If you're seeing any issues with the app's performance, then I recommend reaching out to our Customer Support team through the in-app feedback form under “Help”.  Once there, select “Feedback” to send them a direct message so that they can further assist. Make sure to reference your app review as well, so they can let us know you've been helped :)

### 1/5 — Equally as terrible as MTV app

*2018-01-22, version 5.0.3*

Never thought another app could be just as bad as the MTV app but here we are. At first i thought it was just because I was trying to cast my show on an older iPad & the first version of the Chromecast. So I decided to try it with my new phone and with my new chromecast to see if that made things better. It didn’t. Everytime the ads start usually only 2 go by and then the screen goes black and stops playing even though its still connected and my internet signal is good. Don’t waste your time with this and just cast it from the website yourself with an adblocker so you get no interruptions because its not like they’re using the money from the ads to better the app anyways. Can’t wait for my show to get cancelled or for it to finally end so I dont have to use this site again.

### 1/5 — Needs work

*2017-12-28, version 5.0.2*

When i got the app to watch shadow hunters and all of the previous wonderful shows on there, I’ve had a few issues with it. Theres always an error message that occurs and i can never get the second episode to load (shadow hunters) but if i go around choosing different shows to watch, it’ll play. Another thing is WHY THE 3-6 ADVERTISEMENTS. I want to watch the show but find it super unnecessary to have that many advertisements. Last thing, whats the point of making an account? All i have to do is connect to my tv provider and it’ll play any of the shows without logging in. Really pointless....

### 2/5 — No rewards

*2020-08-05, version 10.4.0*

Not a fan of all these commercials now. Not only that, but they took away the rewards system completely and for those of us that don’t have a home(no reason to have a cable provider) the free shows were all we had. The rewards system was worth it because you could at least watch a few episodes commercial free. Now it’s just so annoying that I don’t even think I want to use the app anymore. I’d rather watch them free online, on another website.

## Most praised reviews (10 highest-rated)

### 5/5 — Freeform

*2022-04-03, version 10.22.0*

I think u have a bug again when I try to hit the next episode of the series I am watching it says please try again later. And if this problem persists contact u on via the in-app feedback under help.

I love this app I get to watch my favorite series ever and the only issue I have is there way to many ads but other then that it’s an amazing app to watch series on

**Developer response:** Hi there Ruby! Thanks for your review. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team: https://freeform.com/feedback

### 5/5 — Great app! Still room for improvements

*2021-01-04, version 10.7.0*

As you saw from the title I think this app is great, no negative comments about anything because I haven’t been on it for very long. One thing that I think multitaskers like me would want is to be able to exit the app but still have the show they are watching in a small box like Netflix uses. I would watch a show and be drawing at the same time or texting friends about the show.

### 5/5 — I LOVE IT BUT YOU NEED TO ADD MORE FREE SHOWS

*2020-07-16, version 6.3.1*

I have already watched all of the unlocked shows n the one movie that was free! My parents won’t let me connect to my provider bc it’s not free. :( 
I really love Freeform and you have some originals and some older shows on there such as, the secret life of an American teenager, Licona heights, and many more! You need to add so free, newer ones on there, too!

### 5/5 — Missing notifications

*2019-10-01, version 6.1.6*

Ever since I updated to iOS13 on my iPad, Freeform notifications / the badge will show up but the notifications will disappear from the Notifications Center within a few hours / a day even though the badge is still there. Is this a glitch with iOS 13?

### 5/5 — “Error, please try again later”

*2019-08-09, version 6.1.3*

So when I’m watching my shows, I start a new episode and i finish it. There has been a couple times where I’m done watching my shows for the night and I go to bed. The next day, I go into Freeform and I try to pick up where I left off on my shows and it won’t let me watch them. This has been going on for about 2 and a half weeks now and I’m getting very frustrated with this issue because some of the shows I watch, I can’t view anywhere else because all the other TV apps don’t carry the same shows. So I’m done with Freeform until this issue has been solved. 1 star.

**Developer response:** Hi there! Our team would definitely like to look into this issue with you in greater detail.  We strongly recommend reaching out to our team via our website feedback/questions form:  https://freeform.go.com/feedback

### 5/5 — Really great app

*2019-08-05, version 6.1.3*

This app is really great to watch. The best part is you don’t have to pay to watch the things you love because like most apps you have to pay to unlock certain shows but not Freeform. You also earn coins by watching. You need to earn 60 coins to shorter the ad they are maybe 1 minute long I can’t remember but over all I really enjoy this app!

### 5/5 — I love this app

*2019-04-23, version 6.1.1*

I watch a  whole bunch of shows and you don’t have to pay I can watch old shows that you can’t watch on other streaming devices I am watching a show called babies daddy And do you have a choice to watch your shows with no commercials or with commercials and you get coins from just watching a couple of episodes I love this app and it’s amazing

### 5/5 — Amazing!!!!

*2019-02-20, version 6.0.2*

I honestly love this app it has all my favorite shows and has all the seasons I would totally recommend this app to everyone that loves watching Freeform because it does not require any sign up and u don't have to pay the only thing that kinda bothers me are all the adds but u get used to them after a while.

### 5/5 — This is what will make the app better

*2019-01-10, version 5.1.9*

I like the app but and again I don’t here’s why I don’t the app. I don’t have a TV Provider and so don’t other people. In my opinion there’s only 2 good shows that are unlocked which is “Baby Daddy” and “The Secret life of the American teenager”I’ve rewatched these shows so many times and it getting boring SO I THINK WE SHOULD GET RID OF THE TV PROVIDE. The Second reason is that it gives us TOO MANY COMMERCIALS I understand the commercials but 2 or 3 would be good not 6 and 7.

### 5/5 — This app is amazing!!!!

*2018-07-06, version 5.1.0*

The app functions perfectly fine no trouble at all. When I’m away from home I’m able to catch up on all the latest shows that I missed. The app is a great place to watch some classic shows and chill and enjoy watching what you love. I highly recommend downloading this app if you love shows like “clock and dagger” and more😋

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
