# Freenow by Lyft - taxi & more — Taxis in a tap

> European taxi and multi-modal transport booking app. (iPhone/iPad app by Intelligent Apps GmbH.)

- Source: https://appshunter.io/ios/app/freenow-by-lyft-taxi-and-more/id357852748 (this page in markdown: same URL + `.md`)
- Developer: [Intelligent Apps GmbH](https://appshunter.io/developer/357852751)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 51,940 App Store ratings · 1,426 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 242 MB
- Languages: American English, Greek, European Spanish, Italian, Catalan, German (Germany), Polish, European Portuguese, Ukrainian, French (France)
- Released: 2011-05-17
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/freenow-by-lyft-taxi-and-more/id357852748/reviews.md

## What is Freenow by Lyft?

GO ANYWHERE. TRUST YOUR TAXI.
At Freenow by Lyft, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. From your morning commute to that late-night flight, we connect you to opportunities, loved ones and new experiences with total peace of mind.

WHY FREENOW?
• Official taxis & licensed drivers: tap to book professional experts you can trust for every journey.
• Ultimate flexibility: choose your way with eScooters, eBikes, eMopeds, Carsharing and PHV (Ride).
• Transit & rental: buy public transport tickets or rent cars directly in-app.

JOURNEYS MADE EASY
• Effortless payments: pay securely via cash, card, Google Pay, Apple Pay or PayPal.
• Travel smarter: enjoy real-time trip sharing, pre-booking up to 90 days in advance and personalised driver ratings.

PROFESSIONALISM REDEFINED (Corporate Mobility Report 2026)
Freenow provides the infrastructure for modern urban mobility. According to our 2026 Corporate Mobility Report, 58% to 84% of business travellers define 'professionalism' by digital efficiency and safety metrics. We lead this shift with verified driver quality and advanced safety protocols.

ELITE AIRPORT TRANSFERS 
Reliable 24/7 transfers at major hubs: London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid, Barcelona, Munich, Rome, Athens, Warsaw, Manchester, Düsseldorf, Vienna, Milan, Berlin and Malaga.

TRAVEL FOR WORK? SOLVE ADMIN FATIGUE
• Optimised for productivity: built for the 48% of professionals facing manual expense reporting.
• Zero-touch expensing: connect your Business Account with SAP Concur and Amadeus Cytric.
• Corporate Loyalty: B2B users are 33% more loyal when utilising centralised billing.

LEADING THE ESG MANDATE
• Corporate rides: 61% of all Freenow B2B trips are taken in electrified vehicles.
• Shared mobility: 79% of all shared vehicle trips are fully electrified.

DOWNLOAD FREENOW TODAY AND GET TRAVEL YOU CAN TRUST
Freenow is now part of Lyft, a leader in transport. This collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. Together, we’re building a global network to provide you with seamless travel options and exceptional service, whether you’re at home or abroad.

FREENOW Q&A
WHAT IS FREENOW BY LYFT?
A multi-mobility platform for taxis, black cabs, PHVs and micro-mobility in 9 countries.

HOW DOES FREENOW SOLVE EXPENSES?
Via zero-touch expensing with SAP Concur and Amadeus Cytric.

WHAT IS FREENOW'S ECO IMPACT?
Freenow driving is eco-conscious: 79% of our shared vehicle trips and 61% of all corporate rides are fully electrified.

CAN I PREBOOK?
Yes, you can prebook any ride up to 90 days in advance. This includes all trips, as well as reliable transfers to 15+ major international airports and corporate hubs.

WHERE DOES FREENOW OPERATE?
Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK.

## Key features

- Book trusted taxis
- eScooter, eBike, eMoped rentals
- Carsharing and private hire
- Public transport tickets
- Car rental
- Secure in-app payments
- Airport transfers

## Chart rankings

- #63 in Top Free · Travel (US App Store)

## What do users think of Freenow by Lyft?

Overall sentiment: negative

**Pros**

- 🚀 Convenient taxi-hailing
- 🕰️ Punctual drivers
- 👍 Reliable service

**Cons**

- 🚫 Unreliable driver availability
- 💰 Overcharging and misleading pricing
- 🔍 Inaccurate location tracking
- 🤖 Poor customer service
- 🚗 Uncooperative drivers

**Commonly reported bugs**

- Booking cancellations without notice
- Inconsistent app functionality across locations

**Most requested features**

- Option to tip after the ride
- Ability to change pickup/drop-off details
- Better integration with payment methods

## Recent user reviews (10 of 1,426)

All indexed reviews: https://appshunter.io/ios/app/freenow-by-lyft-taxi-and-more/id357852748/reviews.md

### 4/5 — Almost the Best

*2026-08-24, version 13.52.0*

I have been using this service monthly for a decade through all iterations of the company and now we have FreeNow/Lyft. I have never once been recognized as a good client.

### 5/5 — Great

*2026-08-24, version 13.52.0*

A breath of fresh air, now able
To book taxis with ease. Thank you

### 1/5 — Gorjeta padrao - Default tip

*2026-08-23, version 13.52.0*

What a stupid idea. I didn’t mean to select it and then it was impossible to unselect, before even the driver had accepted the ride . Give me back my money

### 5/5 — Ohhh lala

*2026-08-21, version 13.52.0*

Top driver !! Promised to take me to other villages tomorrow!! Gave the wife his card and rightly so!! Pointed out I was too drunk to give 5* review !! 

But I’m not !Top man FIVE STARS

### 1/5 — Ужасное такси! Поддержка не работает!

*2026-08-21*

Заказывала такси в Риме и таксист написал, что не сможет приехать 
Мы долгое его ждали и в итоге пришлось сделать отмену 
За это приложение повесило на меня 5 евро в пользу таксиста! Поддержка не отвечает!

**Developer response:** Przykro nam, że Twoje doświadczenia z naszą usługą nie były satysfakcjonujące. Skontaktuj się z naszym Zespołem Wsparcia w tej sprawie. Możesz to zrobić w swojej aplikacji, wybierając Konto - Pomoc - Czaty - Nowa rozmowa - Problemy z jakością usług.

### 1/5 — Not worth it

*2026-08-21, version 13.52.0*

I am a US tourist visiting UK. It was my first experience using this app and just like the American version of the Lyft app, it was very disappointing. Driver tried to call me first then kept driving in the opposite direction. I canceled the ride, but got charged a cancelation fee. Now I am trying to contact the customer support to get a refund and there is no live support available. I am never using this app again. Such a waste of my time and unnecessary stress on my vacation!

### 1/5 — Beware of where you use this app!

*2026-08-21, version 13.52.0*

Beware of where you use this app. In certain cities, say Rome for example, the app works flawlessly and connects you to amazing safe and friendly drivers. Use the app in Napoli, the driver will never arrive, and Freenow will charge you the full amount for a ride you never received.

### 5/5 — Thank you

*2026-08-21, version 13.52.0*

Freenow has been a godsend on my vacation in Greece. Fast and affordable rides to all the different places I wanted to go to and all my drivers have been very friendly !

### 1/5 — Not sufficiently protecting users against scams

*2026-08-21, version 13.52.0*

Drivers are able to somehow charge you for a different route than the one you took if you are not careful. This shouldn’t be possible technically.

### 5/5 — Great person

*2026-08-21, version 13.52.0*

Very helpful and gave us ideas of things to do and restaurants to go to. Highly recommend

## Frequently asked questions about Freenow by Lyft

### What does Freenow do?

Freenow is a comprehensive travel app that connects users with reliable taxis and a variety of other transportation options across 9 European countries. You can book rides, rent eScooters, eBikes, eMopeds, use carsharing services, and even rent cars for longer periods. The app also allows you to purchase public transport tickets in select locations.

### What are the key features of Freenow?

Key features include booking trusted taxis with professional drivers, accessing flexible travel options like eScooters and carsharing, purchasing public transport tickets, and renting cars. The app also offers effortless and secure payments via card, Google Pay, Apple Pay, or PayPal, as well as smooth airport transfers and the ability to prebook taxis up to 90 days in advance.

### How much does Freenow cost?

The Freenow app itself is free to download and use. The cost comes from the actual transportation services you book through the app, such as taxi rides, eScooter rentals, or car rentals. Payment is handled securely within the app, and you may also find discounts and vouchers available.

### What countries does Freenow operate in?

Freenow is available in 9 European countries, providing a consistent and reliable travel experience for users across the continent. This includes major cities and their airports, making it a convenient option for both local travel and airport transfers.

### How can I use Freenow for business travel?

Freenow offers a solution for business travel through Freenow for Business. This feature simplifies business trips and expense reporting. Your employer may also offer a monthly Mobility Benefits Card for your travel, so you can inquire with your company about these options.

## Version history (last 5 releases)

### 13.53.0 — 2026-08-26

Keep your Freenow app updated for the smoothest rides yet. 

Freenow remains the London licensed PHV operator.

We're always improving to make your journeys effortless and reliable. 

What's new:
- Behind-the-scenes polish and fixes

Love the updates? Share your thoughts with a review.

### 13.52.0 — 2026-08-19

Keep your Freenow app updated for the smoothest rides yet. We're always improving to make your journeys effortless and reliable. 

What's new:
- Behind-the-scenes polish and fixes

Love the updates? Share your thoughts with a review.

### 13.51.0 — 2026-08-12

Keep your Freenow app updated for the smoothest rides yet. 

Freenow remains the London licensed PHV operator.

We're always improving to make your journeys effortless and reliable. 

What's new:
- Behind-the-scenes polish and fixes

Love the updates? Share your thoughts with a review.

### 13.50.0 — 2026-08-05

Keep your Freenow app updated for the smoothest rides yet. 

Freenow remains the London licensed PHV operator.

We're always improving to make your journeys effortless and reliable. 

What's new:
- Behind-the-scenes polish and fixes

Love the updates? Share your thoughts with a review.

### 13.49.0 — 2026-07-29

Keep your Freenow app updated for the smoothest rides yet. 

Freenow remains the London licensed PHV operator.

We're always improving to make your journeys effortless and reliable. 

What's new:
- Behind-the-scenes polish and fixes

Love the updates? Share your thoughts with a review.

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## More apps by Intelligent Apps GmbH

- [Freenow для водителей](https://appshunter.io/ios/app/freenow/id1474084363)

All apps by Intelligent Apps GmbH: https://appshunter.io/developer/357852751

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*