# FreePrints Cards – Fast & Easy — user reviews

> 85 indexed App Store user reviews of FreePrints Cards by PlanetArt, rated 4.83/5 from 117,877 ratings.

- Source: https://appshunter.io/ios/app/freeprints-cards-fast-and-easy/id1451092970/reviews
- App overview in markdown: https://appshunter.io/ios/app/freeprints-cards-fast-and-easy/id1451092970.md

## Newest reviews (10 of 85)

### 4/5 — Mr

*2026-09-09, version 70.17.1*

Quality product with a quick turnaround

### 2/5 — Cards are not getting here in time

*2026-09-08, version 70.17.1*

Very nice cards, but they don’t get here in time. I’ve been ordering in advance and it’s taking them about 2 weeks to come. The amount of birthdays or events in the family and I haven’t had a card to give because it hasn’t been here in time. Quite disappointing.

### 3/5 — Problems

*2026-08-19, version 70.16.1*

Had to try lots of trouble with one of the photos took 15 minutes to upload it. Nearly gave up. 
Normally absolutely brilliant so must be the heat.

### 2/5 — Cards

*2026-05-30, version 70.15.3*

Ordered a card on the 16th of may was supposed to come on the 21st of may and it’s been a week and still has not shown apparently will come on the 30th of may and mail and delivery have came this morning and I haven’t seen my order don’t think I will order again of here

### 5/5 — Good quality

*2026-03-12, version 70.13.2*

Very good quality

### 5/5 — Awesome! Highly recommend

*2026-03-12, version 70.13.2*

Great quality product, incredible easy to use and unbelievable value. Will use more often!

### 2/5 — Disappointed

*2026-03-11, version 70.13.2*

I ordered a card and customised it using my own photo, however i was quite disturbed that it showed up through the postage just like that. I mean no other cover, wrapping or envelope. I find that quite negligent because this post card, essentially, was passed down through so many, and frankly it's unacceptable that private personal images with family right on the front, and home address on the back can be seen by anybody. I think there should be at least some sort of minor pancaking or at least an envelope for minimum privacy matters.

### 5/5 — Great

*2026-03-10, version 70.13.2*

This is a great APP.

### 5/5 — Excellent Quality

*2026-02-26, version 70.13*

I’ve ordered a number of cards from  Freeprints and almost always been very pleased. I’m usually printing artwork, so occasionally there are issues with tonal contrast, which I now adjust before printing. The latest card is superb and the AI generated message is very good too. Excellent app.

### 3/5 — Not reliable

*2026-02-17, version 70.13*

I designed a card maybe like 2 weeks before Valentine’s Day and specifically asked for it to be delivered ON Valentine’s Day but instead got delivered 3 days after Valentine’s Day which I am not happy about but besides that yeah sound.

## Most critical reviews (10 lowest-rated)

### 1/5 — Never arrived

*2026-08-28, version 70.17.0*

I’ve ordered cards for my mum/sisters tried again and they never came waste of time and money. Not going to use this company again switched to moonpig which is better and more reliable (the card actually comes) I’d rather pay more than just be messed around.

### 1/5 — Didn’t receive

*2026-08-02, version 70.15.5*

Bought and paid for my card for my anniversary and have not received very disappointed

### 1/5 — Father’s Day things missing ! No refund

*2026-06-24, version 70.15.3*

Ordered a Father’s Day card and something else and still it’s not arrived I orders it a week before Father’s Day! Annoyed isn’t the word. The other thing I ordered has came so I don’t know why the other 2 hasn’t! Then I gets in touch with them and now have to wait another week and if it hasn’t shown up they will send again! Father’s Day has been and gone what on earth would I want I now for. Rubbish service

### 1/5 — Poor service

*2026-06-04, version 70.15.3*

The Father’s Day card I received was not in an envelope. it was delivered like that and thankfully I was home to see it, imagine if my husband was to get it before me what’s now the point of the surprise? It’s a very poor service

### 1/5 — Card damaged

*2026-04-04, version 70.14*

Card arrived completely bent and damaged. Not even in an envelope.

### 1/5 — horrible

*2026-03-12, version 70.13.2*

my first order came without packaging and came bent and the images started to peel i had contacted customer service and they sorted a replacement and i requested packaging yet came bent again and images ruined and no packaging like requested

### 1/5 — complaint

*2026-03-02, version 70.13*

I order several items and it is very inconvenient to make each order separately and pay three times for delivery, because i cannot add multiple items

### 1/5 — Order not delivered

*2026-02-19, version 70.13*

Really sad t know that my order which was to be delivered for Valentine’s Day was not done and till date no idea where the card is. Had to request for a refund as no use getting a valentines card 5 days or more days later

### 1/5 — Your order will not be received in time

*2026-02-17, version 70.13*

You won’t get it for when you need it unless you order about a month in advance

### 1/5 — Late delivery and backtracked on refund!!!

*2026-02-16, version 70.13*

My delivery was meant to be 7th Feb and it came on 9th Feb. Worst thing was the
communication. You'd expect them to be responsive and respectful to this. No. The customer service said my order would come on the 11th!!! Past the time I even need it for. No acknowledgement of issue, no incentive for a refund, nothing. Disgraceful. Don't use.

Edit: they replied to this review stating they'll honour a refund. However when I emailed about it.. they said they couldn't give me one as they can't find my order. This is a total lie as I had sent them my order number. They also have the whole email thread of them literally admitting to my order being late but not doing anything about it apart from writing a lying reply to my review then backtracking.

They are just trying to make it seem like they will rectify situation just to look good on reviews but when speaking one to one - they do nothing.
Will not be using, I suggest you don't either, just use snapfish (which actually do deliver on time I have used them as well), moonpig, other apps more popular.🙂

## Most praised reviews (10 highest-rated)

### 5/5 — Fabulous

*2026-09-07, version 70.17.1*

Always happy with choices and finished products thank you 🙏

### 5/5 — Great company

*2026-09-06, version 70.17.1*

Very easy to order photos etc, always a lot of choices to make a card or gift special, orders comes quickly, I have used free prints for a few years now and never had any issues

### 5/5 — Quick and easy

*2026-08-19, version 70.16.1*

Great app ! 
Takes no time at all to design and send a card

### 5/5 — M.s

*2026-07-30, version 70.15.5*

I have introduced a village to free prints how we love this App helps keep memories out of your phone “if phone gets broken or lost you loss all your memories of special occasions and moments so Free prints your great

### 5/5 — Top service

*2026-07-02, version 70.15.5*

Excellent

### 5/5 — Card for my husband

*2026-07-02, version 70.15.5*

It was very beautiful and the price was great

### 5/5 — Amazing

*2026-06-16, version 70.15.3*

Brilliant service

### 5/5 — Best apps

*2026-06-08, version 70.15.3*

I love the series of those app I just adore Pictures in albums like the old times

### 5/5 — Brilliant service

*2026-05-10, version 70.15.1*

The free prints, cards and photo tiles are always delivered promptly and are very well received by me, family and friends 💕🙏🏼

### 5/5 — Amazing

*2026-04-15, version 70.14.2*

I love this app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*
