# FreeScout > Official FreeScout helpdesk client for iOS with push notification support. (iPhone/iPad app by Jason Rhee.) - Source: https://appshunter.io/ios/app/freescout/id1530383172 (this page in markdown: same URL + `.md`) - Developer: [Jason Rhee](https://appshunter.io/developer/1721575250) - Category: Productivity, Utilities - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 3 MB - Languages: English - Released: 2020-10-05 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/freescout/id1530383172/reviews.md ## What is FreeScout? Official FreeScout helpdesk client for iOS. To enable push notifications, install "Mobile Notifications" module in your FreeScout help desk. When this app shows "FreeScout Would LIke to Send You Notifications" dialog, make sure to click "Allow", otherwise you won't receive push notifications. If you experience any problems when using the help desk inside of the app, please contact your help desk administrator, as this app is not responsible for any issues related to your FreeScout installation. ## Key features - Official FreeScout client - Push notifications - iOS compatibility - Helpdesk access ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/freescout/id1530383172/reviews.md ### 5/5 — Хорошо! *2025-07-08, version 1.0.7* Хороше приложение, работает как заявлено. Весь функционал web версии присутствует. Уведомления приходят (с платным расширением) ### 4/5 — Не приходят уведомления на ios18 *2024-09-19, version 1.0.6* Не приходят уведомления на ios18, не возможно работать, поправьте, пожалуйста ### 5/5 — Just an app *2024-04-14* It is just a wrapper that allows push notification. You need the push notification module. Totally worth it. I wish it had a cache delete button. Because we have some theme changes. But it works great. The button are Done, back and forth. The minimum you will need. ### 2/5 — UI web *2024-02-07, version 1.0.6* En fait c’est l’UI web, le problème c’est que parfois, elle perd l’URL de connexion, qu’il faut donc retaper. Je ne suis pas sûr de voir l’intérêt de cette app. ### 2/5 — Eigentlich gute App *2023-06-21, version 1.0.5* aber es sollte noch ein paar Bugs entfernt werden ### 3/5 — NSURLErrorDomain error -999 *2023-06-12, version 1.0.5* Oben genannte Fehlermeldung tritt leider sehr häufig aus, wenn man die App aus dem Hintergrund hervorruft oder eine Push-Meldung anklickt. Grundsätzlich nutzbar, aber die Fehlermeldung deutet auf schlecht programmierte Requests hin und sollte behoben werden. ### 1/5 — Inutile *2023-04-29, version 1.0.5* L’application vous redirige juste vers la page web ### 1/5 — Use the web app *2023-01-10* I love freescout but don’t use this crap app. Just add freescout to your homepage using the share button, the web app is better than this thin wrapper that does more harm than good. Again, freescout is amazing but this needs some updates to be considered usable. ### 2/5 — Не оптимизировано *2022-12-21, version 1.0.1* Обожаю FreeScout, это действительно классная разработка. НО приложение для iOS крайне странное. Не оптимизировано под последние модели iPhone, всё криво и косо, наезжает друг на друга. ### 2/5 — Нет уведомлений на iPhone 10 и позже *2022-09-02, version 1.0.1* Вместо мобильной версии открывается просто браузер ## Frequently asked questions about FreeScout ### How do I enable push notifications for FreeScout? To enable push notifications for FreeScout, you need to install the "Mobile Notifications" module in your FreeScout help desk. Ensure you click "Allow" when the app prompts you to send notifications. ### What devices does FreeScout support? FreeScout is available for iPhone, iPad, and iPod devices. ### Is FreeScout free to use? Yes, FreeScout is available for free. The app itself does not have any associated costs. ### Does FreeScout have ads? No, FreeScout does not contain advertisements. The app is ad-free. ### What is the age rating for FreeScout? FreeScout has an age rating of 4+, making it suitable for a wide range of users. ### How often is FreeScout updated? The latest version of FreeScout is 1.0.7, and it was last updated on July 8, 2025. This indicates a recent update. ### Who should I contact if I have problems with FreeScout? If you experience any issues while using the help desk within the FreeScout app, please contact your help desk administrator. The app itself is not responsible for installation-related problems. ### What is the user rating for FreeScout? FreeScout has a rating of 3.0 stars based on 2 user ratings. ## Version history (last 5 releases) ### 1.0.7 — 2025-07-08 - Fixed "NSURLErrorDomain -999" error. ### 1.0.6 — 2023-12-23 - Improved UI on the new iOS versions. ### 1.0.5 — 2023-01-05 - Improved the process of connecting to the helpdesk after clicking "Go" button. ### 1.0.4 — 2022-12-30 - Improved the process of connecting to the Helpdesk after clicking "Go" button. ### 1.0.1 — 2020-10-05 No release notes. ## Apps similar to FreeScout | App | Rating | Price | Category | | --- | --- | --- | --- | | [NotePlan - To-Do List & Notes](https://appshunter.io/ios/app/noteplan-to-do-list-and-notes/id1505432629) | 4.8 (1,467) | Free | Productivity | | [Google Cloud](https://appshunter.io/ios/app/google-cloud/id1005120814) | 3.4 (95) | Free | Productivity | | [Superlist: To-Do List Planner](https://appshunter.io/ios/app/superlist-to-do-list-planner/id1547585270) | 4.5 (429) | Free | Productivity | | [Joplin](https://appshunter.io/ios/app/joplin/id1315599797) | 4.2 (461) | Free | Productivity | | [Spark Mail: AI Email Assistant](https://appshunter.io/ios/app/spark-mail-ai-email-assistant/id997102246) | 4.6 (11,018) | Free | Productivity | | [Teleprompter for Video Pro](https://appshunter.io/ios/app/teleprompter-for-video-pro/id6463623914) | 4.7 (496) | Free | Productivity | ## Related topics [helpscout](https://appshunter.io/ios/topics/helpscout) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*