# FreeStar Financial

> Mobile banking app for account management, payments, and deposits with accessibility features. (iPhone/iPad app by FreeStar Financial Credit Union.)

- Source: https://appshunter.io/ios/app/freestar-financial/id1457854399 (this page in markdown: same URL + `.md`)
- Developer: [FreeStar Financial Credit Union](https://appshunter.io/developer/1457854398)
- Category: Finance, Utilities
- Price: Free
- Rating: 4.70/5 from 1,003 App Store ratings · 35 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 67 MB
- Languages: American English
- Released: 2019-04-29
- Data updated: 2026-09-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/freestar-financial/id1457854399/reviews.md

## What is FreeStar Financial?

Do more with the FreeStar Financial app.

The FreeStar Financial app allows you to:

- Sign in with Face ID or Touch ID
- Use Quick Balance to view account balances without signing in
- Transfer funds between accounts
- View account balances and transactions
- Make loan payments
- Deposit checks
- View check copies
- Pay bills
- Access Statements
- Left/right-handed modes
- Full Neurodiverse features including options for epilepsy, dyslexia, color blindness, and visual sensitivity.

...and more!

For more information or to become a member of FreeStar Financial Credit Union, visit us at FreeStarFinancial.com

## Key features

- Secure Face ID/Touch ID sign-in
- Quick Balance view
- Fund transfers
- Mobile check deposit
- Bill pay
- Neurodiverse accessibility features

## What do users think of FreeStar Financial?

Overall sentiment: negative

**Pros**

- 👍 User-friendly app
- 🚀 Easy to use
- 💡 Helpful credit score feature

**Cons**

- 🐛 Login issues
- 🐛 Frequent crashes
- 🐛 Buggy updates
- 🔒 Security concerns

**Commonly reported bugs**

- Unable to log in
- App not loading properly
- Two-factor authentication problems

**Most requested features**

- Ability to edit transfers
- More customization options
- Improved account management

## Recent user reviews (10 of 35)

All indexed reviews: https://appshunter.io/ios/app/freestar-financial/id1457854399/reviews.md

### 1/5 — Horrible new update

*2025-10-01, version 2025.9.0*

No longer able to transfer money. It was so simple before this update, the layout of accounts is unnecessarily chaotic. Please go back to when it was simple and straightforward. It’s a mess!

### 1/5 — Horrible app

*2025-04-26, version 24.2.50*

This app is absolutely horrible, every other week it will not even let you log in and say that it doesn’t recognize your password or user id. Even if you go the website and use online banking it is no different. Just trying to check your account balance is a nightmare..

### 1/5 — Face ID

*2025-04-10, version 24.2.50*

This app cannot do Face ID. You set it up once and use it once and turns off. This app has a lot of quirks that make it frustrating to use.

### 3/5 — Needs some work

*2024-12-03, version 24.1.70*

I like app I am tired at least twice a week. The app ask me confirm my info after I log in. Then if I click it’s accurate or x out of the screen. Whatever option I click it makes me log in again super annoying! Stop asking me every week if my address and cell phone accurate. And if I click yes let me continue what I was doing instead making me re log in

### 5/5 — Good

*2024-06-01, version 23.2.20*

Awesome

### 1/5 — App issues

*2024-03-02, version 23.2.20*

I can’t even update my current phone number online. It’s been a month of emails not returned for assistance on updating my phone number!!  I moved to the west where there’s a 3 hour time difference, and I can’t even troubleshoot updating my phone number. This app is lame. The branch is giving me the run around and showing their true professional service by not replying to any email I sent in the past month. What’s up ??? Can the app get an update with a better option on getting. Access to your account when you need to simply update your contact info??  Would be nice.

### 1/5 — Terrible app

*2023-05-31*

This app is a redo of the original and they left out some features from the original. If two people use the app, example husband and wife, only one setup for the two step verification. Another words the second person using the app is screwed because can not get the two step verification on their phone so they can’t login. This app is cumbersome when you want to deal with transfers, in fact it is horrible because you cannot edit your transfers. It also limits yours options to view your accounts the order you like to see them in the app version or on line version. If you are an online banker find another institution that has a more robust app that is user friendly. It has been a year were the told me they would solve some of the problems but they haven’t lifted a finger. I considering leaving the credit union even though my mortgage and loans are through them because I do 90% of my banking online. Also the credit score is a joke. When apply for a line of credit at FreeStar their credit report is anywhere from 50 to a 100 points lower. They tell you they publish your credit score that is a joke because it is not accurate.

### 5/5 — Wonderful

*2023-05-11, version 22.2.200*

It’s a wonderful app

### 3/5 — Epic

*2021-07-29, version 20.2.81*

needs a spending category like huntington and more color / user friendly

### 2/5 — Trash app

*2021-03-15, version 20.2.81*

Every time you update this app i have to re register my online banking account

## Frequently asked questions about FreeStar Financial

### What can I do with the FreeStar Financial app?

The app allows you to securely sign in using Face ID or Touch ID, view account balances with Quick Balance without signing in, transfer funds between accounts, make loan payments, deposit checks, view check copies, pay bills, and access statements. It also includes accessibility features for various needs.

### Is the FreeStar Financial app free to use?

Yes, the app is available for free download and use. There are no stated in-app purchases or subscription fees mentioned in the provided description.

### What accessibility features are included?

The app offers full Neurodiverse features, including options for epilepsy, dyslexia, color blindness, and visual sensitivity. It also includes left/right-handed modes for user preference.

### How do I deposit a check using the app?

The app supports mobile check deposit, allowing you to deposit checks directly through your device. You can also view copies of your checks within the app.

### Who is this app designed for?

This app is designed for members of FreeStar Financial Credit Union who want to manage their accounts, make payments, and perform banking tasks conveniently from their mobile devices, with an emphasis on accessibility for a wide range of users.

## Version history (last 5 releases)

### 2026.6.12 — 2026-09-11

General bug fixes and performance enhancements

### 2026.6.4 — 2026-07-16

General bug fixes and performance enhancements.

### 2026.3.6 — 2026-05-27

General bug fixes and performance enhancements

### 2026.3.5 — 2026-04-29

General bug fixes and performance enhancements.

### 2025.11.6 — 2026-02-14

General bug fixes and performance enhancements

## Apps similar to FreeStar Financial

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Power Financial Credit Union](https://appshunter.io/ios/app/power-financial-credit-union/id960449000) | 4.9 (2,927) | Free | Finance |
| [Orion Financial](https://appshunter.io/ios/app/orion-financial/id1145021938) | 4.6 (2,056) | Free | Finance |
| [Champion CU Mobile Banking](https://appshunter.io/ios/app/champion-cu-mobile-banking/id1039541871) | 3.0 (25) | Free | Finance |
| [Homebase Credit Union](https://appshunter.io/ios/app/homebase-credit-union/id803291197) | 4.8 (1,130) | Free | Finance |
| [Lōkahi Federal Credit Union](https://appshunter.io/ios/app/lokahi-federal-credit-union/id991871546) | 4.8 (2,606) | Free | Finance |
| [Alcoa Tenn FCU](https://appshunter.io/ios/app/alcoa-tenn-fcu/id1287227566) | 3.2 (9) | Free | Finance |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*