# FreeStyle LibreLink - US — user reviews > 161 indexed App Store user reviews of FreeStyle LibreLink by Abbott Labs, rated 2.86/5 from 3,325 ratings. - Source: https://appshunter.io/ios/app/freestyle-librelink-us/id1325992472/reviews - App overview in markdown: https://appshunter.io/ios/app/freestyle-librelink-us/id1325992472.md - Rating breakdown: 5★ 861 · 4★ 466 · 3★ 448 · 2★ 350 · 1★ 1,147 ## What do users think of FreeStyle LibreLink? Overall sentiment: neutral **Pros** - 🚀 Convenient and easy to use - 📈 Helpful for managing diabetes - 🔍 Provides detailed glucose data - 🔋 Sensor lasts 14 days **Cons** - 🐛 Inaccurate readings compared to finger sticks - 🔌 Compatibility issues with newer iOS versions - 🕰️ Delays in data transfer to Apple Health - 🤖 Poor customer support and app responsiveness **Commonly reported bugs** - Sensor errors and failures - Inability to change sensor location - Gaps in glucose data during sensor changes **Most requested features** - Apple Watch integration - Customizable alarms and notifications - Ability to export data as CSV - Improved data visualization and analytics ## Newest reviews (18 of 161) ### 2/5 — Low readings *2026-06-19, version 2.13.1* For the past six months, freestyle is 25 to 50 points lower than the glucometer. I’ve tried changing placement on both arms with no improvement. Why? ### 3/5 — The ‘fix’ added bugs! *2026-05-21, version 2.13.1* Since a recent update scans often fail on the first attempt. Sometimes scans work but you hear nothing. It’s as if a race condition has been introduced in the update. ### 2/5 — Not enough functionality *2026-05-15, version 2.13.1* It is surprising the lack of functionality in this app. Why can’t I export data or images? Why is my daily glucose graph this little chart that I can only guess what the range of numbers is? Why can’t I slide the bar from left to tight and have it report what my glucose was at any given time. The web version is not much better. For a company as large as Abbot, I would expect better. ### 1/5 — Horrible app *2025-12-28, version 2.13.0* Glitchy does not even begin to in compass the issues. It just stops allowing you to scan your sensor it freezes and with 6 days left you are completely unable to utilize the sensor - Such a disaster Terrible App ### 1/5 — Update has made this unusable! *2025-12-22, version 2.13.0* The update this week will not take a reading! I get a message to try again in 10 minutes. It’s been hours and this is now useless. Waste of money (mine is not covered by insurance) ### 3/5 — Very confusing on how to be able to link *2025-11-29, version 2.12.1* The Libre Apps required to connect and monitor a relative. There are too many apps. Also it is confusing to set up the link app. Whose name, birthdate is to be used to setup the person monitor? If it is for the person monitoring, why must it ask for my birthdate be. There need better instructions or links to a YouTube video on how to setup the apps. freestyle apps unfortunately is not as advanced and flexible like Dexcom. They should look at the features for Dexcom. ### 2/5 — Amazing device, disappointing app *2025-11-19, version 2.12.1* Considering the innovation, general look and how well made it is on the hardware side of things, I must say the app is terrible. No apple health intergration, no option to add a widget to homescreen, just absolutely no effort put in by the team to make the app as functional as possible for iOS. It is a shame since the device is very cool. ### 1/5 — Can't get any meaningful or detailed data ! *2025-11-19, version 2.12.1* Wow! I can't believe how bad this app is! You need to fire all your development team and start over. We may have diabetes but we're not all fat and dumb ### 1/5 — Does not work *2025-11-17, version 2.12.1* Not compatible with Libre2 ### 1/5 — CANNOT EDIT COUNTRY *2025-10-22, version 2.12.1* My Apple account is from the US I am living Overseas for 6 months Local Doctor recommended Libre2 Downloaded App CANNOT CHANGE COUNTRY ON LIBRE APP. IT SHOWS US ONLY DOCTOR WOULD NOT BE ANLE TO ACCESS DATA Had to refund the product Saved money since insurance would not pay for libre ### 1/5 — Not updating reading in real time *2025-10-13, version 2.12.1* Whenever I open app I have scan the sensor to get glucose reading ### 2/5 — Failure to Scan *2025-10-05, version 2.12.1* Unfortunately, the free-style lbre developers are using their clients as guinea pigs, 8 out of 10 sensors fail to scan. This is not acceptable. Spending tons of money and not getting results. Fix it ### 3/5 — Painfully slow *2025-10-04, version 2.12.1* After 3 months of using the new plus CGM and new app the performance got progressively worse to the point it would take 30 secs just to accept keystrokes and execute on the action. Support # was no help. Google searches said only way to resolve is delete and reinstall app to clear the logging. That’s what I had to do did… fix the app Abbott! ### 2/5 — Apple Watch *2025-10-03, version 2.12.1* It does not seem to compatible with watches, I can not get it to send alarm to watch ### 1/5 — Overly Intrusive *2025-09-03, version 2.12.1* Your phone must be tethered to you 24/7. App forces an invasive amount of notifications upon all users, whether needed or not. Noncompliance leads to non-urgent alarms going off during meetings, phone calls, presentations and at about 2AM. It’s reached the point that I’ve had to turn off my phone to sleep through the night - completely defeating the purpose of having the app. ### 1/5 — Not compatible with my reader *2025-09-02, version 2.12.1* I own the libre link 1 and this app is not being compatible…. What can I do? ### 1/5 — iPhone app *2025-08-21, version 2.12.1* There’s not an app I’ve been able to access for my iPhone. I use the FreeStyle Libre 14 day and cannot locate an app for my iPhone ### 1/5 — Can’t use phone and monitor *2025-08-19, version 2.12.1* The sensor doesn’t read well off of my phone so I got the monitor which works better to read it. However can’t read my blood sugar off of my phone and monitor. Please make a sensor work off of both as one is reader is always unreliable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Why is app crashing now *2026-05-30, version 2.13.1* It’s not opening ### 1/5 — App Doesn't Link *2026-05-10, version 2.13.1* App doesn't Link with my son's diabetes monitor. Recommend changing name or updating so it works as titled ### 1/5 — Travel problems. *2026-05-04, version 2.13.1* I sometimes have extended stays in Chile. The US app doesn’t work with the monitors bought in Chile and my phone keeps telling me the Chile app is not available for me to download unless I have a Chilean credit card to link with my Apple app account. Can you please make your app and monitors universal. ### 1/5 — The app keeps alerting ever 5 minutes *2026-04-14, version 2.13.1* I called support they told me to change the sensor and it keeps beeping every 5 minutes how can this night mare end it’s very annoying and frustrating ### 1/5 — Is it the app or the sensor? *2026-03-26, version 2.13.0* One sensor out of 50 is kinda accurate to a test strip measurement, and accuracy decreases as the sensors age. ### 1/5 — Inutile une honte *2026-02-22, version 2.13.0* Ne marche pas. 5 applis. Des versions US. Bref des incompetents ### 1/5 — Still won’t work! *2026-02-14, version 2.13.0* Something is wrong, everything worked perfectly fine last month . It’s not the sensor because I’ve changed it 3 times and it works fine with the other reader. Can someone please look into this and fix it? ### 1/5 — Recent update sucks *2026-01-22, version 2.13.0* Suddenly getting a lot of messages about pausing to quality checks. Sensor ended after three days because of these quality checks. Put on a new sensor and first two scans already saying paused for quality check. These things are too expensive to work like this. No wonder people died from using your products. Updating my review after receiving the generic response: I DID contact Customer Care multiple times before leaving this review. ### 1/5 — App is trash now *2026-01-12, version 2.13.0* Doesn’t read the sensors since the latest update. Sometimes less is more. But your motto now should be.. if it ain’t broke, fix it til it is broke. ### 1/5 — Recent update sucks *2026-01-09, version 2.13.0* Suddenly getting a lot of messages about pausing to quality checks. Sensor ended after three days because of these quality checks. Put on a new sensor and first two scans already saying paused for quality check. These things are too expensive to work like this. No wonder people died from using your products. ## Most praised reviews (10 highest-rated) ### 5/5 — Does not work with libre 2 plus sensor and iOS 26 *2026-01-05, version 2.13.0* Does not work with libre 2 plus sensor and iOS 26 ### 5/5 — Sam *2025-10-21, version 2.12.1* Really good ### 5/5 — Works very well *2024-07-23, version 2.11.2* App works well. Haven’t had a single problem. But I do have a question for the developers. When will we have an IWatch app like Dexcom? That would be very convenient. Thank you in advance for your quick reply. ### 5/5 — Works very well *2024-04-24, version 2.10.2* I have been using this app with the libre 2 sensors for a few years now. I think the both work very well. I like the convenience of not having to stick my fingers constantly. You do still need to verify the sensor is accurate from time to time but you at better the several times a day. You do get an inaccurate sensor or a faulty one from time to time. I have saved the box and faulty sensor then I called customer service, they sent me a box with replacement sensors and instructions on returning the faulty sensors. They were super easy to work with and very polite. I would absolutely recommend this product and app over the competitors. I’ve tried them and ended up happy with the one. ### 5/5 — Helps me as a diabetic *2021-07-13* I’m 12 years old and was diagnosed with type 1 diabetes at the age of 11 and before I used to use finger sticks, which took up too much time, stung my fingers, and also would leave tiny holes in my fingers after pricking. But then I started using LibreLink and it has helped my tremendously. Now taking my blood sugar is just in a matter of seconds, instead of around 2 minutes getting everything set up with fingers sticking. If I had only one problem with this app is that it’s not as accurate as finger sticking, and this is because it has a 10-15 minute delay. Which basically means that when ever you check you blood glucose you are getting your sugar from about 10 minutes ago. But like I said before this app has helped me a lot when managing my diabetes, and it helps me feel more free, like diabetes isn’t holding me down, and that I’m taking care of my diabetes. **Developer response:** Thanks for the shout out. We're happy to hear you find the app helpful. ### 5/5 — What I’ve been looking for *2021-07-09, version 2.5.3* Been testing for years. With my work and family schedule it was a pain to try to test or remember to test enough to make informed choices. This is a game changer. Not only is checking my readings easier and faster, it’s way more convenient. I was also disorganized the thing wouldn’t stay on. It has. Well. However as a confession I did buy some covers off a website that have no adhesive over the sensor but around it. Like a giant bandaid. I can work out at gym, mow, kayak, no problems with it coming off. Now recommendations. First, can you make it so the readings can be shared with Apple health? Second, can you also consider partnering with or developing a management app that allows tracking of carbs, exercise, etc? That would make this absolutely perfect. Keep it up! ### 5/5 — Changed my life and my habits *2020-09-29, version 2.5.1* I have been using this CGM for 3 years (one of the first) the data has matched my blood stick whenever I compared it at the Dr’s office. I have had only 2 in 3 years that had issues and the company sent replacements in a couple of days. I control what I intake now because I am much better educated about the impact of various foods. I have found BAD items that can make me soar to 300+ readings and learned how to spend an entire week with an average of 116 in just two weeks. Before, I was getting frustrated with higher readings when I was just getting a blood stick snapshot at 148 when I woke up, now I understand the Dawn Effect and see that I was below 100 many times between 2-4:30 and slowly was creeping up as I began to stir and wake up! But I NEVER saw that data before. ### 5/5 — Convenient But has locked up and I added an update *2020-09-26, version 2.5.1* I let the app run in log mode for 21 hours in the background after taking a reading. When I tried to take the next reading, I switched to the home screen, pushed the check button. It turned dark and then back to light. It did not engage. This has been the case every time since. I’ve tried pushing everything I could but the button did not reset. As I pushed the many buttons each one functioned as designed, except the check button. Update: I decided to take a chance. It looked like I was going to lose my data if i deleted the app. But wait , I decided to follow the old adage. If it doesn’t work, reboot it. I shut the iPhone off. Restarted it and the Libre app. That fixed it and I didn’t lose anything. There is still a bug, but there is a work around if it happens to you. ### 5/5 — Free Style CGM. *2020-02-20, version 2.2.2* Have been using the FreeStyle Libre sensors for almost 1 year now. I find the differences between CGM and finger stick are greatest during moderate to severe excessive activity. When you complete the activity and relax the readings come closer together. Also, overnite while sleeping they are very close. This is helpfull if you wake in the middle of the night feeling not quite right, you can just reach for the meter and scan. If readings are within range go back to sleep in confidence. I experience some days immediately after installing a new sensor reading can be off ( low ) by about 35 units. But after a little movement and a couple hours they get within 7-10 units. I used to have to finger stick 8-12 times per day now my fingers can heal. Still very much angry that my Medicare supplement insurance will not cover and the discount card only discounts $1.00. Don’t know how much longer I can pay out of pocket. ### 5/5 — FreeStyle Libre Not connecting to server on IPhone 8 *2019-04-29* Update: My app is working now, after trying for at least 5 hours. I did call the help line and I too was given the “server down” story. I don’t believe the server storyline. I believe the server is just fine. I believe there are too many users trying to long in/register at the same time, and after a predetermined period of time/tries, it times out. I must commend Abbott for this absolutely terrific system. I drive a lot, and testing my sugar levels while driving is dangerous. With the sensor and my iPhone, I worry no more. Way to go Abbott! * (one star) I just purchased two sensors. Unfortunately, the FreeStyle Libre App encounters an “Error communicating with server” immediately upon opening. It’s accompanied by a small rectangular box with the words “try again.” I tried reconnecting many many times to no avail. Therefore, the app gets one star. If there were a -0 star, I’d be more the happy to select it. **Developer response:** Please call our customer service department at 1-855-632-8658 so that we may further assist. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*