# Fremantle Dockers Official App — user reviews

> 86 indexed App Store user reviews of Fremantle Dockers Official App by Telstra Limited, rated 4.70/5 from 41 ratings.

- Source: https://appshunter.io/ios/app/fremantle-dockers-official-app/id510351155/reviews
- App overview in markdown: https://appshunter.io/ios/app/fremantle-dockers-official-app/id510351155.md
- Rating breakdown: 5★ 35 · 4★ 3 · 3★ 2 · 2★ 0 · 1★ 1

## What do users think of Fremantle Dockers Official App?

Overall sentiment: mixed

**Pros**

- 👍 Great app for fans
- 👍 Easy access to tickets
- 👍 Good player/training notes
- 👍 Informative content
- 👍 Well-defined sections
- 👍 Good for news and updates
- 👍 Keeps fans up-to-date
- 👍 Love the club info
- 👍 Great app for Freo fans
- 👍 Easy to use layout
- 👍 Good game day experience

**Cons**

- 🐛 Constantly freezing
- 🐛 App won't handle older phones
- 🐛 Won't download photos
- 🐛 Endless trouble with tickets
- 🐛 Hard to get and transfer tickets
- 🐛 Crashing when accessing tickets
- 🐛 Slow to do things
- 🐛 Ongoing issues with digital tickets
- 🐛 Difficult to download tickets
- 🐛 Continual problems accessing tickets
- 🐛 Constantly updating password
- 🐛 Clunky and buggy
- 🐛 Slow response times
- 🐛 Glitches with Ticketmaster sync
- 🐛 Headaches with ticket loading
- 🐛 Stressful gate experience
- 🐛 Photos partially visible
- 🐛 Photos not loading on older iPads
- 🐛 White font on white background
- 🐛 Ticketing shemozzle
- 🐛 Tickets disappear from wallet
- 🐛 Videos are sound only
- 🐛 App crashes on opening
- 🐛 Sign in issues
- 🐛 Needs more articles/interviews
- 🐛 Player profiles not updated
- 🐛 Website is rubbish
- 🐛 Photos frozen and inaccessible
- 🐛 Inconvenient ticket access
- 🐛 App broken, no update available
- 🐛 Logs out frequently
- 🐛 Complex website
- 🐛 Inaccessible for vision impaired
- 🐛 Bombarded with unwanted topics

**Commonly reported bugs**

- App freezes and never responds
- App won't handle older iPhones
- Won't download photos on new iPad
- Constantly having to change passwords
- Endless trouble getting purchased tickets
- Keeps crashing when trying to access tickets
- Very slow to do things
- Ongoing issues with accessing digital tickets
- Unable to download tickets
- Continual problems accessing member tickets
- Can't get into app without updating password
- Clunky and buggy, slow response times
- Glitches when trying to sync with Ticketmaster
- Have to delete and re-install to load tickets
- Poor reception coupled with app refusing to load tickets
- Can't scroll through training session photos
- Photos can't be seen on all iPads versions
- Feedback response has white font on white background
- Ticketing shemozzle, tickets disappear
- App problems every year at season start
- Photos from training day are always frozen
- E-tickets keep logging out and require re-sign in
- Dockers app problems
- Tickets difficult to see, disappear from wallet
- Videos are sound only
- App crashes every time it's opened
- App broken, keeps saying new version available but no update
- App continuously asks to sign on between menu items
- Link to shop asks to create a new account every time

**Most requested features**

- Recruit new IT people
- Get rid of gambling ads
- Issue membership cards
- Reduce app content to core components
- Add section for past club players and history
- Improve photo viewing on older devices
- Fix white font on white background issue
- Get IT staff and consultants to fix ticketing issues
- Show more of young recruits
- Provide player injury updates and likely positions
- Allow increasing print size for vision impaired
- Stop bombarding with AFLW topics for uninterested users
- Update player and coach profiles regularly
- Add sign in option on home page
- Keep users logged in until they log out
- State membership numbers and breakdown
- Create an open forum or chat site for members
- Make videos have sound
- Improve communication preference options

## Newest reviews (10 of 86)

### 3/5 — Photo gallery

*2025-12-03, version 6.0.0*

Won’t download photos on new iPad, no photo heading under latest

### 4/5 — Jeannie Helliwell

*2025-10-23, version 5.5.6*

Get rid of all Gambling Ads and sites where people lose their money

### 3/5 — Good but slow

*2025-05-15, version 5.5.4*

Good, but very slow to do things even on 5G

### 1/5 — AFL Dockers

*2025-03-21, version 5.5.2*

Can’t ever get into app till I update (again) my password. 
Still doesn’t work!

### 2/5 — Clunky and Buggy

*2024-08-25*

Love the Dockers, don’t get me wrong. But the app is so unnecessarily buggy, you seriously need to revise it. I have an iPhone 11 which struggles to use this app at a reasonable speed. It’s plagued by slow response times and glitches when trying to sync with Ticketmaster. 

The worst part of this app is that in the last several months, I have had to delete and re-install it in order to load the latest game tickets. This causes unnecessary headaches when arriving at the Optus only to have poor reception coupled with an app that refuses to load the tickets. 

It’s an easy fix guys. Just reduce the content of the app to the core components people use it for (tickets, song voting, player stats, events). We all have Facebook and are more than capable of keeping up with game/player news on that platform.

### 1/5 — Ticket access

*2024-07-19, version 5.4.3*

Can access game day tickets Friday game on Saturday

### 1/5 — Tickets

*2024-06-24, version 5.4.2*

I could not access my ticket for yesterday’s game & lucky my wife was ill she sent me her ticket at the ground. Not the first time ticket stuff up & im sure won’t be the last. Bring back the card. Older people are not as tech savvy as the young so I found the whole experience at the gate stressful .   Philip Logan

### 5/5 — FREO IS THE BEST

*2024-05-31, version 5.4.2*

great app for freo fans like me. If your not a freo fan then this app isn't the best.

### 4/5 — Photos

*2024-05-22*

Sometimes,in fact often, I can’t scroll through the training session photos because I can only see part of the photo. I have an iPad mini but I don’t think the problem is there. Nonetheless I like the app.

### 1/5 — What’s in a name?

*2024-05-16, version 5.4.2*

I’ve been a Freon supporter since the beginning. But although the ream is looking really positive this year, off the field there are signs of a kind of illogical decay. I was taken aback by its new name. 
As Shakespeare said, “what’s in a name?; that which we call a rose, by any other name would smell as sweet.” 
So if Fremantle would “smell as sweet”, if called either by its birth name or by any other,  why bother to change its name to something - however meaningful to some - to a name quite unfamiliar, known by very few and meaningless to most? 
It’s a hollow gesture. 
As a long term and loyal fan, I am surprised, disappointed and betrayed.
Ralph

## Most critical reviews (10 lowest-rated)

### 1/5 — One of the worse apps I have ever used

*2026-08-01, version 7.7.1*

Crashes every single time I start it up. Takes two, sometimes three, attempts for the app to start and stay up. Makes it hard to be a dockers fan from afar!

### 1/5 — Freezes up

*2026-05-29, version 7.5.0*

It’s the only app I ever have an issue with , always freezes up and never responds, I’ve deleted the app completely and reinstalled several times over last few months but it seems to only get worse , maybe recruit some new IT people like they have with the players

### 1/5 — New phones only

*2026-02-15, version 5.5.6*

I can’t use the app as I have an older iPhone 8 and the app won’t handle it.

### 1/5 — Functionality

*2025-07-25, version 5.5.5*

I love the idea of accessing tickets via the app. However, it is just so poor. Constantly having to change passwords and having endless trouble with just getting the ticket you have purchased is just ridiculous. It has been like this for years.

### 1/5 — Tickets

*2025-07-10, version 5.5.4*

I can’t help but think we had a better system for season ticket holders to go to the game 
Since Ticketmasters envolvment it is so hard to get your ticket and even harder to transfer it 
We should be issued a card (membership) and be able to access games with it

### 1/5 — Buggy

*2025-06-20, version 5.5.4*

Keeps crashing when I try to access my tickets

### 1/5 — Tickets to games

*2025-04-24, version 5.5.2*

Ongoing issues with accessing the digital tickets to fortnightly games at home. Problems in previous years and this season 2025.  Frustrating and disappointing as limited other options.

### 1/5 — Just want my tickets

*2025-04-24, version 5.5.2*

I just want to get my god dam tickets and every time I try to download I have to go thru hell. It’s either logged out, or says error or cannot load. It’s trash

### 1/5 — Unable to refresh event

*2025-04-23, version 5.5.2*

I’m unable to download my tix for this weeks game

### 1/5 — Ticket access

*2025-04-01, version 5.5.2*

App is very poor. Continual problems accessing member tickets

## Most praised reviews (10 highest-rated)

### 5/5 — FREMANTLE DOCKERS

*2026-07-26*

This app is very good because it is easy to book tickets to watch the games and the app and also tell me live scores of Freo games and also what’s happening like events and stuff so I recommend this app

### 5/5 — Good

*2026-06-29, version 7.6.0*

It is good

### 5/5 — lee

*2025-10-10, version 5.5.6*

dale

### 5/5 — GO DOCKERS & PERTH BEARS

*2025-07-12, version 5.5.4*

GO DOCKERS & PERTH BEARS

### 5/5 — Easy app

*2025-06-29*

This app makes it so easy to access what I mostly need - fixtures, downloading tickets to my wallet and transferring tickets. I also enjoy the player/training notes. I am a member of another  club with clunky access to tickets and on-screen layout of fixtures. They could learn a lot from Freo's app. Go Freo.

### 5/5 — FREO IS THE BEST

*2025-06-23, version 5.5.4*

great app for freo fans like me. If you’re not a freo fan then this app might not be for you, but it still would be fun to look at who your team might be plying against.

### 5/5 — Freo

*2025-06-14, version 5.5.4*

Great info and go FREO

### 5/5 — Mr Cordon

*2025-06-11, version 5.5.4*

Love the page the up to date information, the player profiles I love everything FREO keep up the great work - GO FREO 🕺

### 5/5 — The Purple Haze

*2024-07-26, version 5.4.3*

Great club, great modus operandi and now we just need a premiership or five. 

And soon because I need one before I die!!!👍👍👍👍

### 5/5 — Frank (Morgie) 24r member..started with Gerald N.Member 20 plus years..looking forward to this year

*2024-07-16*

Go Dockers. Started as a member many yrs ago,!!! This yr feels like we are close,,,,?Im 82 so they need to hurry along!!!!FREO HEAVE O cheers morgie  I’m 83. We will go close,,I agree with JL we have to step up a notch and finish games,,We did look off fumbling? Big trip tells

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
