# Freshconnect by Freshworks — Team collaboration simplified > Team communication and collaboration platform for business discussions and task management. (iPhone/iPad app by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/freshconnect-by-freshworks/id1449251975 (this page in markdown: same URL + `.md`) - Developer: [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) - Category: Business, Productivity - Price: Free - Rating: 4.40/5 from 44 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 46 MB - Languages: American English - Released: 2019-04-10 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/freshconnect-by-freshworks/id1449251975/reviews.md ## What is Freshconnect by Freshworks? Freshconnect is the one place where your team can communicate with each other, collaborate on ideas and tasks, and get work done better and faster. Freshconnect is the hub for all your team discussions. It is available for all kinds of devices, so you can keep track of all your discussions and work, even when you’re on the go. Use the Freshconnect mobile app to: - Collaborate with your team on Freshdesk tickets to resolve customer issues faster! Swipe left to access ticket context, and collaborate where your work happens. - Have 1-1 or group discussions with your team : share ideas, work on projects, discuss common interests, and more. - Include people from outside your organization - vendors, third-party stakeholders etc. - to any discussion. - Keep all your discussions in one place and access them from any device. - Get instant updates about important discussions, whether you’re at work or on the go. Freshconnect makes team collaboration easier and more productive, so you and your team can do epic work! ## Key features - Team discussions and idea collaboration - Integration with Freshdesk tickets - 1-on-1 and group chat - External collaborator inclusion - Cross-device accessibility - Instant discussion updates ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/freshconnect-by-freshworks/id1449251975/reviews.md ### 4/5 — Simple an effective *2022-02-10* The Freshconnect app is simple and effective, but I’d like to see a similar ‘Notification Schedule’ that the Freshdesk app has so we can choose not to be disturbed 24/7 by messages. ### 5/5 — Fantastic App *2020-09-03* I love using Fresh Connect it’s quick and easy to use ### 2/5 — Search function *2020-04-07* My team would use more often but can’t search to find conversations history. Therefore anything more than a day old is tough to locate. Search function would slam dunk it for us. ### 1/5 — Glitch in the app *2019-10-09* I like that I can use Freshconnect on my computer and phone. However, recently it has been glitching out on my phone. I tried deleting and reinstalling the app, but it still won’t let me see any recent messages. It works fine online, just not in the app. If the glitch were fixed then I would give a higher review for sure. ## Frequently asked questions about Freshconnect by Freshworks ### What is Freshconnect? Freshconnect is a team collaboration app designed to centralize discussions, share ideas, and manage tasks. It aims to make team communication more productive and efficient. ### Can I use Freshconnect with external partners? Yes, Freshconnect allows you to include people from outside your organization, such as vendors and third-party stakeholders, in your discussions. ### Does Freshconnect integrate with other tools? Yes, Freshconnect integrates with Freshdesk tickets, allowing teams to collaborate directly on resolving customer issues within the app. ### Is Freshconnect available on multiple devices? Yes, Freshconnect is available for all kinds of devices, enabling users to keep track of discussions and work on the go. ### What is the user rating for Freshconnect? Freshconnect has a rating of 4.4 stars based on 44 ratings, indicating generally positive user sentiment. ### When was Freshconnect last updated? The latest version of Freshconnect was updated on September 25, 2022. ### What is the age rating for Freshconnect? Freshconnect has an age rating of 4+, making it suitable for a wide range of users. ### Does Freshconnect have ads? No, Freshconnect does not contain advertisements. ## Version history (last 5 releases) ### 1.4.6 — 2022-09-25 Fix app launch issues with iOS 16. ### 1.4.3 — 2020-06-03 Just pin it Nope, we aren't trying to be rude and we aren't talking about Pinterest either! However, if you're a busy bee and participate in multiple conversations, this feature is for you! You can now select conversations and pin them to the top of your list. This way, you can always get back to conversations and not leave people at the blue tick, especially now that you're WFH. (Stop seen-zoning me, Karthik!) Pinned conversations only stay on your mobile though. (Web coming soon!) ### 1.4.2 — 2020-03-29 Just used some more of our really effective bug spray! Wish it would work on COVID 19 though :/ ### 1.4.1 — 2020-03-19 We have added an unread messages ribbon that will appear in your active chat when you have, well...unread messages. No pressure tho, just trying to keep you all caught up on your conversations! You can also give your tender thumbs some rest with our new ‘scroll to bottom’ feature that automatically takes you to the latest message in your active chat. So, how about a thumbs up now? ### 1.4.0 — 2020-01-30 New Feature: Send up to 10 image attachments in one go! Yeah, I'm gonna take my chats to the old town mode I'm gonna attach 'til I can’t no more I’m gonna send images till my thumbs go sore, I’m gonna attach ‘til I can’t no more I press that image button yeah Ten pictures attached Send them all across I feel like I’m the baws Yeah, I'm gonna take my chats to the old town mode I'm gonna attach 'til I can’t no more I’m gonna send images till my thumbs go sore, I’m gonna attach ‘til I can’t no more... ## Apps similar to Freshconnect by Freshworks | App | Rating | Price | Category | | --- | --- | --- | --- | | [N-able N-sight](https://appshunter.io/ios/app/n-able-n-sight/id1104242696) | 1.6 (40) | Free | Business | | [Atos OneContact 2.0](https://appshunter.io/ios/app/atos-onecontact-20/id1463549273) | — | Free | Business | | [Everest Bubblr](https://appshunter.io/ios/app/everest-bubblr/id1529213169) | 5.0 (1) | Free | Business | | [Zoho Directory](https://appshunter.io/ios/app/zoho-directory/id1601972886) | — | Free | Business | | [Take Control Console](https://appshunter.io/ios/app/take-control-console/id1061056883) | 1.7 (11) | Free | Business | | [SuperOps](https://appshunter.io/ios/app/superops/id1629840856) | 4.3 (15) | Free | Business | ## More apps by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED - [Freshdesk](https://appshunter.io/ios/app/freshdesk/id849713306) - [Freshservice](https://appshunter.io/ios/app/freshservice/id891265220) - [Freshsales](https://appshunter.io/ios/app/freshsales/id1073125057) - [Freshchat](https://appshunter.io/ios/app/freshchat/id1273666080) - [Freshteam by Freshworks](https://appshunter.io/ios/app/freshteam-by-freshworks/id1273707854) - [Freshcaller](https://appshunter.io/ios/app/freshcaller/id1424866045) All apps by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED: https://appshunter.io/developer/849713309 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*