# FreshLime > Customer interaction and review management for local businesses. (iPhone/iPad app by FreshLime, Inc.) - Source: https://appshunter.io/ios/app/freshlime/id1031606179 (this page in markdown: same URL + `.md`) - Developer: [FreshLime, Inc](https://appshunter.io/developer/1031606178) - Category: Business - Price: Free - Rating: 5.00/5 from 14 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 73 MB - Languages: English - Released: 2015-10-11 - Data updated: 2026-07-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/freshlime/id1031606179/reviews.md ## What is FreshLime? FreshLime—Convenient Customer Interaction It can be difficult for local businesses to be available whenever & however customers are looking to interact. Establish trust, be the first to respond to leads & customers, and deepen your customer relationships with FreshLime. MESSAGE CENTER Be the first to respond whenever and however customers want to interact. Message center lets you interact with customers through Text Messaging, WebChat, Google Business Messages, & more. REVIEWS & FEEDBACK Ensure your brand is trusted online so leads will reach out when they need you. Turn existing customers into advocates by inviting them to share their amazing experiences with your business. APP FEATURES • Business Texting • WebChat • Google Business Messages • Review Requests • Reply to Reviews • Google Reviews • Facebook Reviews • Customer Feedback • Connect Google My Business • Connect Facebook Business Page • New Lead App Notifications • Textable Phone Number • Login/Signup with Google, Facebook, Apple ID, & Email WHAT’S NEW New ways to interact with customers: • Send text messages to contacts from previous conversations in Message Center, from your phone, or by adding their contact information, and see your new contact in Contact Center after the message is sent. • See clickable links and shared image links as a hyperlink or preview from incoming SMS text messages and Google My Business Messages. • Now you can see other team members who have replied on a conversation. Easier than ever to manage contacts: • Improved contact matching reduces the number of duplicate contacts in the Contact Center. Permission Notice • Contacts: Needed to auto-complete contact name, phone, and email when selecting a contact for a new SMS text message to Customers stored in your device. ## Key features - Business Texting - WebChat - Google Business Messages - Review Requests - Reply to Reviews - Customer Feedback Management ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/freshlime/id1031606179/reviews.md ### 5/5 — Carolina Cool *2023-09-05* Air conditioning problems on a Sunday of a long weekend; what could be worse? A call to Carolina Cool became a “no problem; we take care of our customers “, words that were spoken by Courtney on the phone. As promised, Brandon called later to say he was on the way. He worked for over an hour to make sure all was well. Both of these individuals were models for perfect employees. ### 5/5 — Awesome business texting solution! *2022-04-11, version 2.2.1* FreshLime’s app allows you (and your coworkers) to text customers without using your personal mobile phone. It puts texting communication in one place where the team can communicate with the customer. Then they added QR codes!!! 👍👍 ### 5/5 — 10/10 *2021-05-10, version 2.0.4* So easy to use. I’d highly recommend! ### 5/5 — Convenient *2021-05-10, version 2.0.4* This just took the Freshlime experience for business owners to the next level. ### 5/5 — So Simple *2021-05-05, version 2.0.4* The tool takes all the interactions with customers and makes them easy to use and helps stay on top of the mind for business. ### 5/5 — Great App *2021-05-05, version 2.0.4* this is an awesome app! improving my business ### 5/5 — Easy way to communicate with customers *2021-05-04, version 2.0.4* This app makes it easy to communicate and respond to customers in one place. ### 5/5 — Great app! *2016-01-15, version 1.0.0* Seamlessly tracks customers and easily takes mobile payments. A must for any small business owner! ## Frequently asked questions about FreshLime ### What is FreshLime? FreshLime is a business tool designed to streamline customer interactions across multiple channels like texting, web chat, and Google Business Messages. It also helps manage online reviews and feedback to build customer trust. ### What platforms does FreshLime support? FreshLime is available on iPhone, iPad, and iPod devices. ### How often is FreshLime updated? The latest version, 2.7.0, was released on September 16, 2022. Updates typically bring new features and improvements to customer interaction and contact management. ### Is FreshLime suitable for all ages? FreshLime has an age rating of 4+, making it appropriate for a wide range of users involved in business operations. ### How does FreshLime handle customer reviews? FreshLime allows businesses to request reviews from satisfied customers and reply to existing reviews on platforms like Google and Facebook, helping to manage their online reputation. ### Can FreshLime integrate with other business tools? Yes, FreshLime can connect with Google My Business and Facebook Business Pages to centralize communication and manage customer interactions effectively. ### Does FreshLime have ads? FreshLime does not contain advertisements, providing an uninterrupted user experience for managing business communications. ### What are the benefits of using FreshLime's Message Center? The Message Center allows businesses to respond to customers instantly through Text Messaging, WebChat, and Google Business Messages, ensuring no lead or customer interaction is missed. ## Version history (last 5 releases) ### 2.7.0 — 2022-09-16 Ability to send message to lead from SalesRabbit ### 2.6.0 — 2022-08-10 Users now have the ability to follow a link directly into a specific conversation on the app. ### 2.4.1 — 2022-06-30 Minor bug fix for Google login issue. ### 2.4.0 — 2022-06-28 Account Settings is now MY PROFILE • Users can now update their profile photo, first name, last name, display name, and mobile phone number. ### 2.3.0 — 2022-04-20 The app is now optimized to match how the user is using the app. Sales teams will see tools tailored for them and businesses will see tools specific to running a business. ## Apps similar to FreshLime | App | Rating | Price | Category | | --- | --- | --- | --- | | [DriveShield](https://appshunter.io/ios/app/driveshield/id1523321876) | 3.0 (4) | Free | Business | | [Voice For Pest Mobile](https://appshunter.io/ios/app/voice-for-pest-mobile/id1491931958) | 3.0 (6) | Free | Business | | [KnockPro](https://appshunter.io/ios/app/knockpro/id1629565235) | 5.0 (9) | Free | Business | | [FieldRoutes](https://appshunter.io/ios/app/fieldroutes/id1583053577) | 1.8 (264) | Free | Business | | [Scoop MAE](https://appshunter.io/ios/app/scoop-mae/id971907235) | 2.1 (7) | Free | Business | | [UnFranchise Marketing App](https://appshunter.io/ios/app/unfranchise-marketing-app/id1528033919) | 4.9 (559) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-01.*